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Member Since: 16 Dec 2012
Location: Hertfordshire
Posts: 455

United Kingdom 2014 Range Rover Vogue SE SDV8 Santorini Black

LR just changed the pair on my 65 plate L405AB, didn't even inspect them, seems that in some date ranges they inspect them and in others they just change them - mine was in the change range.

One less thing to go wrong! 2016 (L405) Autobiography in Black with Ivory - for ULEZ
2014 (L405) VSE in Black with Ivory
2011 (L322) VSE in Black with Ivory
2005 (3.2 V6) Porsche Cayenne in Black with Savanna
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Post #675277 11th Oct 2023 8:36am
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millerj90



Member Since: 25 Oct 2010
Location: Melksham
Posts: 334

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

I have the same vehicle. Dealer wouldn’t even take it in for an inspection. Apparently JLR Warranty wouldn't sanction the work, despite my VIN being in the "inspection" range.

Time to find a new MD!

Post #675324 11th Oct 2023 3:40pm
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goddo



Member Since: 27 Oct 2020
Location: south
Posts: 82

United Kingdom 

Although my car was due into JLR Slough for the knuckles check, they rang the day before (5/10/23) and said that they were temporarily closing due to a covid outbreak. They are now open again and the earliest booking they offered is 05/12/23, exactly two months later. Not impressed by that although they did suggest that I could go to another dealership (Reading) "and give them a try". I suspect a shortage of parts is a lot to do with this.
I was never a fan of dealerships before. Even less so now.

Post #675494 13th Oct 2023 4:24pm
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NE1



Member Since: 16 Oct 2023
Location: West Sussex
Posts: 9

United Kingdom 2016 Range Rover Autobiography SDV8 Scotia Grey
MY2016

My 2016 SDV8 AB has not received the recall, but during the service today they inform me i have cracked knuckles, on both sides, and they'll have to seek approval from JLR to get this paid under the recall.
Can the 'certain' models really be their get out clause if my car is the right age for the recall, and this has only been discovered by accident, almost?

I had noticed a drowning noise when i accelerated across a lane, perhaps on/near full lock. Turning right across a traffic lane was the investigation i asked my dealer to explore, and badly cracked knuckles unable to drive, was the report.

Post #675652 16th Oct 2023 3:47pm
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NE1



Member Since: 16 Oct 2023
Location: West Sussex
Posts: 9

United Kingdom 2016 Range Rover Autobiography SDV8 Scotia Grey

cass wrote:
I expect we’ll never know if there are any cracks on the “good” parts.
That would just open up a whole new can of worms !


My car is 2627** so close to the period 2 VIN range and i've got cracked knuckles. Mine is a MY2016

Post #675655 16th Oct 2023 3:56pm
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NE1



Member Since: 16 Oct 2023
Location: West Sussex
Posts: 9

United Kingdom 2016 Range Rover Autobiography SDV8 Scotia Grey

i have a MY16 car with 2 cracked knuckles, but JLR seem reluctant to replace as my VIN is outside their suggested range!

How can they make this so difficult, why would they fight it?

Post #675866 19th Oct 2023 9:11am
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cass



Member Since: 12 Oct 2011
Location: northumberland
Posts: 741

United Kingdom 

Have you spoken directly to JLR customer service?
I’ve found that some dealers or even some individuals in dealers can be very obstructive

Post #675872 19th Oct 2023 10:27am
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NE1



Member Since: 16 Oct 2023
Location: West Sussex
Posts: 9

United Kingdom 2016 Range Rover Autobiography SDV8 Scotia Grey

I do believe my dealer is fighting my corner, i have told them i'm not having them replaced until JLR approve the recall, plus i have one of their loan cars, so i'd like to think they are trying, but their car is knackered and therefore i guess they will not miss it, but it made me appreciate my RR.
If i haven't heard by today then 3-4 days is more than sufficient to make this call and i'll be getting on to the CEO, not bothering with JLR CS!

Post #675876 19th Oct 2023 10:40am
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stan
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Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35346

United Kingdom 

strange..mine is a MY16 [novemeber 2015] and it was done ... ... - .- -.




Y. O. L. O.
.

Post #675879 19th Oct 2023 10:44am
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NE1



Member Since: 16 Oct 2023
Location: West Sussex
Posts: 9

United Kingdom 2016 Range Rover Autobiography SDV8 Scotia Grey

Mine was registered in November, so just before the VIN range they identify on the recall, but if both are cracked then perhaps they have a bigger problem than they care to admit.

Just wish they'd approve the replacement, rather than drag their feet, it's a known problem, so why dispute/delay a fix?

Post #675880 19th Oct 2023 10:50am
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cass



Member Since: 12 Oct 2011
Location: northumberland
Posts: 741

United Kingdom 

ChrisJC wrote:

I just wonder how long it's going to be!

Chris.

Just curious - has yours been sorted yet?
Mine got done yesterday and there seemed to be a few others there for the recall so it looks like there are parts available now.
The free "health check" produced a quote for £1300 of work (at £192 per hour Shocked) which I politely declined.

Post #675881 19th Oct 2023 10:51am
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stan
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Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35346

United Kingdom 

NE1 wrote:
Mine was registered in November, so just before the VIN range they identify on the recall, but if both are cracked then perhaps they have a bigger problem than they care to admit.

Just wish they'd approve the replacement, rather than drag their feet, it's a known problem, so why dispute/delay a fix?


i wonder if having an extended warranty with landrover expedited my work..and mine didnt have any cracks.. ... - .- -.




Y. O. L. O.
.

Post #675883 19th Oct 2023 11:04am
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NE1



Member Since: 16 Oct 2023
Location: West Sussex
Posts: 9

United Kingdom 2016 Range Rover Autobiography SDV8 Scotia Grey

You'd think the cracks would be consistent with the recall, and therefore hard to argue!

Post #675885 19th Oct 2023 11:15am
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supershuttle



Member Since: 20 Mar 2011
Location: Lancashire
Posts: 3815

England 2013 Range Rover Autobiography SDV8 Luxor

Reading this and other posts makes me question the wisdom of owning an old Range Rover especially as I can't do my own maintenance any more - too decrepit, me not the car. So its in for its MOT in a couple of weeks time do I ask them to specifically check for these cracks or should they do it anyway. Geoff

Post #675888 19th Oct 2023 1:45pm
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ChrisJC



Member Since: 14 Sep 2023
Location: Northants
Posts: 118

United Kingdom 2014 Range Rover Vogue SDV8 Aintree Green

cass wrote:
ChrisJC wrote:

I just wonder how long it's going to be!

Chris.

Just curious - has yours been sorted yet?
Mine got done yesterday and there seemed to be a few others there for the recall so it looks like there are parts available now.
The free "health check" produced a quote for £1300 of work (at £192 per hour Shocked) which I politely declined.


No. The hire vehicle was collected yesterday, so I have no wheels.

I called Marshall Land Rover to see if this means my car is done; they promised to call me back. They have yet to do so.

Chris. L405 - 4.4SDV8 Vogue
P38 - 4.6V8 HSE
Land Rover series IIA V8

Post #675893 19th Oct 2023 2:39pm
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