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Squirrel

Member Since: 15 May 2012
Location: Reading
Posts: 212

2009 Range Rover Autobiography 5.0 SC V8 Galway Green

Front suspension strut confusion

I had my n/s front suspension airbag and strut replaced 1000 miles ago due to a suspension fault.

A couple of days ago, my car started displaying an Adaptive Dynamics fault. I thought (hoped!) it would be the common wiring fault, so I took it in today. The mechanic is now saying it's the n/s front strut that's failed. It's reporting an open circuit on the diagnostics.

So I'm just wondering. What are the chances of an aftermarket part failing after just 1000 miles? I suppose any part can fail soon after fitting. But what are the chances of it simply being the wiring at fault? The OBD reader could work that one out, couldn't it?

Either way, I don't much fancy paying another £1700+ for a repair I had done five minutes ago. So any and all advice would be gratefully received - thank you!

8th Apr 2024 10:21am

GraemeS

Member Since: 06 Mar 2015
Location: Wagga area
Posts: 2469

2012 Range Rover Autobiography TDV8 Bournville

Is the damper a real CVD or is it the brand that has a dummy sitting on top of a non-CVD damper?

8th Apr 2024 10:26am

Squirrel

Member Since: 15 May 2012
Location: Reading
Posts: 212

I have no idea - how can I tell?

8th Apr 2024 10:34am

mjdronfield

Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7793

2011 Range Rover Vogue SE TDV8 Buckingham Blue

What make of shocker got fitted?

2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

8th Apr 2024 10:51am

JayGee

Member Since: 27 Jul 2021
Location: London
Posts: 3193

2012 Range Rover Vogue 4.4 V8 Orkney Grey

£1700 to replace a front strut..........
If they supplied the strut it should be replaced free of charge if it's failed. 2012 TDV8 Vogue (L322)

8th Apr 2024 12:37pm

Squirrel

Member Since: 15 May 2012
Location: Reading
Posts: 212

mjdronfield wrote:
What make of shocker got fitted?

I don't remember - it was an aftermarket part.

Yeah, the £1700 is for one hour's labour - the rest is the cost of the part. Almost £1300 + VAT! THe garage has said I shouldn't get aftermarket struts because they don't last, but I'd expect them to last more than 1000 miles!

I bet they'll have some kind of clause that says no offroading. My car hasn't been offroading, but how do I prove that?

8th Apr 2024 1:42pm

mjdronfield

Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7793

That seems a mad thing to say no off-roading…. If that’s what they do say. The whole car is designed as an off roader, and you fitted a genuine strut too…..

I’d say they have to prove you did, not you proving you didn’t…..

I’d be wanting a better brake down of the bill if it was £1700……

2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

8th Apr 2024 1:54pm

mjdronfield

Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7793

Seems genuine part is about £600

2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

8th Apr 2024 2:04pm

Squirrel

Member Since: 15 May 2012
Location: Reading
Posts: 212

I've looked at the company's Ts and Cs - they don't specifically mention offroading. But they do say they won't cover the cost of labour to remove and refit a faulty part. .

I've just got one for £725 + VAT - stock seems to be limited!

8th Apr 2024 4:51pm

JayGee

Member Since: 27 Jul 2021
Location: London
Posts: 3193

If the garage supplied the part and it failed in such a short time they should fit a replacement part free of charge - consumer law will be on your side. 2012 TDV8 Vogue (L322)

8th Apr 2024 4:54pm

Squirrel

Member Since: 15 May 2012
Location: Reading
Posts: 212

The supplier has said they'll replace the part if they test it and deem it to be faulty, but they won't pay for labour. So I should go after the garage that fitted it to get them to replace it for free?

I'm not sure I want to do that. I can't afford to chuck away money, but I know my mechanic hasn't even paid himself a salary for the past couple of months.

9th Apr 2024 2:20pm

JayGee

Member Since: 27 Jul 2021
Location: London
Posts: 3193

Please clarify - you bought the strut and gave it to the garage to fit or did you pay the garage to supply and fit the strut? 2012 TDV8 Vogue (L322)

9th Apr 2024 2:29pm

mjdronfield

Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7793

Well, you know more than you did before this thread started, eg the genuine part is nowhere near what you have been charged, you could have got 2…. And the part should not have failed in that short time, if indeed you are sure it’s actually faulty. Difficult one. I’d still be wanting a proper break down of the £1700 given the parts cost…. Unless we have misunderstood it…

You need to get to where you are happy and the car is working without errors… with minimum further expenditure…..

2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

9th Apr 2024 2:34pm

Danb_220_2019

Member Since: 02 Jan 2023
Location: Suffolk
Posts: 262

2012 Range Rover Vogue SE TDV8 Fuji White

Squirrel wrote:
The supplier has said they'll replace the part if they test it and deem it to be faulty, but they won't pay for labour. So I should go after the garage that fitted it to get them to replace it for free?

I'm not sure I want to do that. I can't afford to chuck away money, but I know my mechanic hasn't even paid himself a salary for the past couple of months.

So I'm confused here.

Did the garage supply the part?

What brand strut was fitted?

How much was the part? And the labour?

Labour wise, the saving grace is that if the garage have only recently replaced the strut, replacing it again shouldn't take more than half an hour as the fixtures will all be easily removed. Other than the lower bolts into the knuckle which are often seized, there's not much difficulty to the job and on a lift it's dead easy to do - remove top weight, one wiring connector, three nuts at the top, one airline connection, one nut on the ARB droplink, couple of clips to undo, and the two knuckle bolts. 2012 (L322) 4.4TDV8 Vogue SE, RSE, Fuji White over Arabica.
Previous V8s: BMW 645Ci, P38 4.6, P38 4.0, Merc CL500
Previous others: Honda x1, Volvo x7, Rover x6, BMW x6, Ford x1, Mercedes x2, Skoda x3, VW x2, Renault x2, Citroen x1, Mazda x3, Nissan x1, Audi x3, Kia x1, Fiat x4, Subaru x3, Austin x2, Triumph x2, Jeep x2, Hyundai x2, Lexus x1, Mitsubishi x1, Saab x2... and some others I've forgotten!

9th Apr 2024 2:36pm

jimmie

Member Since: 19 Jul 2014
Location: Warsaw
Posts: 162

2004 Range Rover Vogue 4.4 V8 Epsom Green

GraemeS wrote:
Is the damper a real CVD or is it the brand that has a dummy sitting on top of a non-CVD damper?

https://www.fullfatrr.com/forum/topic67977.html

9th Apr 2024 3:00pm

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