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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8382

England 2014 Range Rover Autobiography SDV8 Loire Blue

EV_Simon wrote:
can I get money back for the insurance I’ve already paid for (as well as the admin fee to cancel said policy),


I would be very careful with this, if you have paid in full then it's your vehicle and as such it is your responsibility to insure it no matter what. A lot of dealer policies will pay if the vehicle is insured elsewhere, a lot of the time, no insurance in place and they will not pay....

I know you can claim from them but the time and money would be vast... get a letter from them stating they are responsible for insurance while you are chasing up other avenues.... Pete
I now have permission from the boss to use Y.O.L.O. Enjoy life
__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand Sold
2002 L322 Vogue 4.4 V8 Epson Green (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #710062 24th Jan 2025 3:07pm
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EV_Simon



Member Since: 14 Jan 2025
Location: Norfolk
Posts: 11

United Kingdom 

I was only asking in the event that they tried to claim the vehicle back, they aren't currently trying to retain the vehicle.

Post #710064 24th Jan 2025 3:13pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8382

England 2014 Range Rover Autobiography SDV8 Loire Blue

Irrespective of what they do, the Range Rover needs insurance.... check they are covering this as if it is damaged, stolen etc you might not get any money.... Shocked Pete
I now have permission from the boss to use Y.O.L.O. Enjoy life
__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand Sold
2002 L322 Vogue 4.4 V8 Epson Green (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #710070 24th Jan 2025 4:10pm
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EV_Simon



Member Since: 14 Jan 2025
Location: Norfolk
Posts: 11

United Kingdom 

I'd imagine that as the car is in their care, it would be covered by the dealer insurance, if not it would be covered by my insurance but as I understand it, car's should usually be covered by the dealership if it's in their care.

Post #710077 24th Jan 2025 5:19pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8382

England 2014 Range Rover Autobiography SDV8 Loire Blue

I thought you said you had cancelled your insurance...?

If the fatty doesn't have it's own insurance it may not be covered by the dealers insurance...

Best to check with them.... Pete
I now have permission from the boss to use Y.O.L.O. Enjoy life
__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand Sold
2002 L322 Vogue 4.4 V8 Epson Green (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #710099 24th Jan 2025 9:33pm
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EV_Simon



Member Since: 14 Jan 2025
Location: Norfolk
Posts: 11

United Kingdom 

It was a question based on if they wanted to retain the vehicle and whether I could try and claim back a months insurance for a car that's not even in my possession yet.

To be clear, I've paid for the car and have a sales invoice saying so but I've never actually had possession of the car. It's currently and has been insured for the last month and my question was, should I try and ask for the months payment as delivery has been deferred.

Post #710105 25th Jan 2025 12:17am
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8382

England 2014 Range Rover Autobiography SDV8 Loire Blue

Great, hope the issues get sorted to your satisfaction soon..

I'd be asking for a meeting with the Dealer Principle... Thumbs Up Pete
I now have permission from the boss to use Y.O.L.O. Enjoy life
__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand Sold
2002 L322 Vogue 4.4 V8 Epson Green (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #710118 25th Jan 2025 9:27am
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EV_Simon



Member Since: 14 Jan 2025
Location: Norfolk
Posts: 11

United Kingdom 

Thought I'd provide an update.

It's been 8 weeks since I purchased the car, I still don't have it in my possession as it's not officially been handed over to me yet (point to note, car has been paid off in full, no finance).

Car has been with a franchised Land Rover dealer, they've replaced entertainment screens, harness, rear entertainment slave module (or something similarly named) and still it's blowing the fuse.

Car is now back at the place I purchased it from, they are expecting an engineer from Land Rover HQ to inspect the car either today or Monday.

I've been told that this has cost them £0000s, workshop time was circa £140ph, replacement units have cost over £1500 and at this rate we're back at square 1.

I've been asked if I want my money back, unfortunately having looked around on Autotrader and other 4x4 car sites I'm not seeing anything similar for the same kind of price. The nearest car in spec is around the £55,000 poimt, £10k above what I've paid for the current car.

So far I've paid 2 months of insurance for a vehicle that's never been in my possession, I'm close to £41,000 out of pocket with nothing physical to show for it.

Dealership are doing their best but as this is a well spec'd car I'm loathe to get my money back and spend the next couple of months trying to find an alternative.

At the moment, there's no light at the end of the tunnel, I'm going to be in a position of not being able to drive for a couple of weeks from next Friday (medical procedure) so it's not really an issue as such (I also work from home and have the use of other cars).

It's frustrating but the car is too good to walk away from.

Post #712462 21st Feb 2025 9:52pm
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Epson Green



Member Since: 20 Mar 2021
Location: Sutton Coldfield
Posts: 114

United Kingdom 2012 Range Rover Westminster TDV8 Orkney Grey

Personally I would not want a car that has a fault that could not be traced after 2 months!

I would insist on a full refund ASAP just in case the dealer is financial difficulties. Kevin
2012 L322 Westminster 4.4 TDV8
1999 P38A 4.0 SE - Sold

Post #712467 21st Feb 2025 10:31pm
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ReggieMac



Member Since: 10 Sep 2023
Location: Wolverhampton
Posts: 216

United Kingdom 2019 Range Rover Autobiography SDV8 Loire Blue

I agree with Epson Green, if they have not been able to figure this out after 2 months and have even fired the parts cannon at it I would be wanting my money back and running away. Maybe this was the reason it was priced as it was in the first place? Could well be a lemon car and I would be concerned at what else could be hiding even if/when they figure this issue out? _______________________________________________

2019 4.4 V8 Diesel Range Rover Autobiography, Byron Blue

Post #712502 22nd Feb 2025 1:10pm
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 402

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

Regardless of how invested in it you are, both emotionally and financially, I’m sorry to say that you need to walk away from this now before it becomes a very expensive mistake.

They may be thin on the ground in the “exact” spec you want but you will find another.

Jon

Post #712504 22nd Feb 2025 1:34pm
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Proftinkerpot



Member Since: 22 Dec 2022
Location: County Antrim
Posts: 188

Northern Ireland 2012 Range Rover Westminster TDV8 Stornoway Grey

I know you just want the car you have bought as it was a great price. The issue is that your supplying dealer and more worryingly, a Land Rover dealer has unable to resolve the problems.

You own the vehicle so the dealer cannot force you to take a refund but the alternative may be that you accept the vehicle with problems knowing that your warranty may not cover the issues and if they do, dealers still may not be able to fix it.

Personally, I would take a refund and begin a new search. The alternative may be a troublesome ownership.
You have been hugely patient, I would have wanted a refund a long time ago.

Best of luck, whatever you choose.

Post #712536 22nd Feb 2025 7:31pm
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