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Rob99



Member Since: 03 May 2016
Location: Gatwick
Posts: 1444

United Kingdom 
Heated windscreen faulty - Covered by approved warranty?

Just noticed today with the car frozen that a 4" wide section on the drivers side of the heated windscreen isn't working at all, so I guess has failed.

A search has revealed a few posts about this being covered by warranty but they are quite a few years ago so I wondered if anyone has recent experience of the Extended Warranty covering this issue?

The warranty info is a little vague (quelle surprise!) so just wanted a bit more info before I embark on the tortuous process of trying to book it in to the dealer. 2021 D350 Fifty Edition - Carpathian Grey
2017 4.4 SDV8 Autobiography (2021-2024) - Santorini Black
2012 4.4 TDV8 Westminster (2016-2021) - Santorini Black

Post #708875 11th Jan 2025 6:07pm
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Rob99



Member Since: 03 May 2016
Location: Gatwick
Posts: 1444

United Kingdom 

Nobody have any experience on this? 2021 D350 Fifty Edition - Carpathian Grey
2017 4.4 SDV8 Autobiography (2021-2024) - Santorini Black
2012 4.4 TDV8 Westminster (2016-2021) - Santorini Black

Post #709220 15th Jan 2025 4:57pm
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stan
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i havnt Rob, but , if its only a portion on the window thats affected then it probably wont be a warranty job as the excuse will be that a stone chip has damaged the wire somehow...


it would however be interesting why only a 4'' strip isnt working but the rest is.. ... - .- -.




Y. O. L. O.
.

Post #709222 15th Jan 2025 5:05pm
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 381

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

If the screen is damaged to the extent of needing a replacement (I.e. large stone chip in field of view or crack etc) is it covered by your insurance albeit with a modest excess?

J

Post #709236 15th Jan 2025 6:07pm
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Rob99



Member Since: 03 May 2016
Location: Gatwick
Posts: 1444

United Kingdom 

stan wrote:
i havnt Rob, but , if its only a portion on the window thats affected then it probably wont be a warranty job as the excuse will be that a stone chip has damaged the wire somehow...


it would however be interesting why only a 4'' strip isnt working but the rest is..

I suspect you're right Stan, it probably won't be covered as it's difficult to pin down the cause. They probably class Windscreens as "consumables" anyway Rolling with laughter Rolling with laughter


Scouse Exile wrote:
If the screen is damaged to the extent of needing a replacement (I.e. large stone chip in field of view or crack etc) is it covered by your insurance albeit with a modest excess?

J

It would be covered by insurance but I did check for damage and there's nothing obvious Big Cry 2021 D350 Fifty Edition - Carpathian Grey
2017 4.4 SDV8 Autobiography (2021-2024) - Santorini Black
2012 4.4 TDV8 Westminster (2016-2021) - Santorini Black

Post #709261 15th Jan 2025 9:28pm
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 381

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

Find a concrete wagon to follow, that will help things along Thumbs Up

Post #709270 15th Jan 2025 10:43pm
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Rob99



Member Since: 03 May 2016
Location: Gatwick
Posts: 1444

United Kingdom 

hmmm, now there's a thought Whistle 2021 D350 Fifty Edition - Carpathian Grey
2017 4.4 SDV8 Autobiography (2021-2024) - Santorini Black
2012 4.4 TDV8 Westminster (2016-2021) - Santorini Black

Post #709273 15th Jan 2025 11:35pm
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Bill



Member Since: 18 Nov 2017
Location: Essex / Normandy
Posts: 1239

United Kingdom 

This might be your insurance windscreen policy £75.00 & doesn’t affect your no claims.

Autoglass might just push it through as time consuming to investigate. Filters are in fact so good that in certain circumstances, when the ambient air is already polluted, a diesel car will tend to extract more particles from the air than it emits. Emissions Analytics worked with........etc etc

He who dies with the most toys wins...

Post #709301 16th Jan 2025 11:00am
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1JBS



Member Since: 18 Feb 2014
Location: Henley on Thames
Posts: 172

United Kingdom 2015 Range Rover Vogue SE SDV8 Corris Grey

It is covered by Land Rover Approved Warranty, I had an issue with a Sport a few years ago and it was found to be a faulty screen, so it was replaced with a Genuine one under warranty.

You will have to get your dealer to look at it to access what is wrong, i.e. not a fuse issue.

Post #709334 16th Jan 2025 1:38pm
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