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IanR



Member Since: 17 Oct 2024
Location: Hampshire
Posts: 2

United Kingdom 2019 Range Rover Autobiography SDV8 Carpathian Grey
No option to update software

Hi,

I've just got my first RR, 2019 L405, and am very pleased so far.

I'm trying to make sure the software is the latest version. The instructions seem very simple but when I click Software Update, instead of getting a screen saying what version I have and a button to check for an update, I get a message that says Software updates keep your vehicle performing at its best and provides improvements to features.

I can't see anything to click or swipe to get past this message.



Have I missed something? Is it a trip to the dealer?

I should add that I have remote communication with the car via the app so it does have a link to the outside world.

Thanks

Post #702372 17th Oct 2024 1:58pm
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jez000



Member Since: 17 Apr 2009
Location: Yorkshire
Posts: 738

United Kingdom 2011 Range Rover Vogue SE TDV8 Bournville

Hi Ian, the Incontrol software hasn't had an update since 2021 but you would need an active incontrol subscription to be able to update the software, this is normally supplied for 3 years from new but then expires.

You can pay for a subscription but you might find you are on the latest version anyway but it would enable you to update the sat nav maps. Depends if you use the built in sat nav or apple car play / Android auto.

If you got it from a LR dealer might be worth asking for a free subscription to incontrol ?

some more info on incontrol here: https://www.landrover.co.uk/ownership/incontrol/index.html 2021 P400 Silicon Silver AB
Gone 2011 Bournville TDV8 VSE
Gone 2008 Black Canadian HSE LUX

Post #702376 17th Oct 2024 2:23pm
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IanR



Member Since: 17 Oct 2024
Location: Hampshire
Posts: 2

United Kingdom 2019 Range Rover Autobiography SDV8 Carpathian Grey

Thanks for your reply. I think I have the subscription you are describing. I can see the status of the car, fuel level, windows open etc as well as lock it and see routes it has driven from the app on my phone.

I was expecting the screen I have shown above to show me the current version of software.

Post #702378 17th Oct 2024 2:27pm
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jez000



Member Since: 17 Apr 2009
Location: Yorkshire
Posts: 738

United Kingdom 2011 Range Rover Vogue SE TDV8 Bournville

When I check mine is says software up to date after a couple of seconds so it looks like its actually making a call back to LR servers to check. Just checking you are going settings > all settings > software > check for updates ?

Might be worth logging on to see if you can perform a map update, it will let you know if you have a licence for updates. you can update maps here:

https://www.landrover.here.com/

If you are able to check, the latest infotainment version is S22A and the vehicle connectivity system is 19.2 The last update to the L405 for these was back in 2022 so I don't think there will be anything beyond these unless its a major issue. 2021 P400 Silicon Silver AB
Gone 2011 Bournville TDV8 VSE
Gone 2008 Black Canadian HSE LUX

Post #702396 17th Oct 2024 6:42pm
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Nabbler



Member Since: 11 Jul 2024
Location: South West Wales
Posts: 58

Wales 2019 Range Rover SVAutobiography 5.0 SC V8 Santorini Black
Re: No option to update software

Just looking at the screen shot have you got a SIM card inserted normally it shows a 4g/5g with bars after it ? 2021 SVautobiography Dynamic Black ( Black wheels need to go )
1997 C140 Mercedes Benz CL500

Post #702404 17th Oct 2024 7:31pm
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Nabbler



Member Since: 11 Jul 2024
Location: South West Wales
Posts: 58

Wales 2019 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

I will post a pic if necessary tomorrow but I’ve got one and it goes to the next screen and confirms if maps are up to date (subscription req ) then an update that can not be updated. I admit a slightly a lazy post but will post screenshots tomorrow. 2021 SVautobiography Dynamic Black ( Black wheels need to go )
1997 C140 Mercedes Benz CL500

Post #702406 17th Oct 2024 7:36pm
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stan
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Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35179

United Kingdom 

as nabbler has indicated, i think you need an active date sim .. ... - .- -.




Y. O. L. O.
.

Post #702418 17th Oct 2024 9:14pm
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