Home > Technical (L322) > Reduced Engine Performance...AGAIN!!! |
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Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 |
@ajgalaxy. Whilst it might be a transmissions place initially they do know their stuff with other stuff and vehicle diagnosis as I've learned in the past.
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22nd Mar 2021 9:01pm |
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Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 |
I might check the mileage I bet it was fixed first week and been used as a hotdog van ever since ha
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22nd Mar 2021 9:16pm |
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dhallworth Member Since: 10 Oct 2011 Location: Glasgow Posts: 3068 |
I feel for you, Ash. What a nightmare. After your patience and after the discussions you’ve had with them, I can’t believe they’re still only giving you half a story and that Martin isn’t talking to you.
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22nd Mar 2021 9:34pm |
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Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 |
Completely agree mate. How you've kept your cool all this time is beyond me n I take my hat off too you n your lucky to be in a position where you have the extra car to continue life with. After 9 weeks tho with pretty bad communication I'd be going mad at them. If they told me from the start it will be 7 weeks till the parts come in and maybe an extra week or two till its sorted that wouldn't have bothered me but spinning you off with all the bull crap drops it to a level of uncertainty and you being left not knowing whats right n not |
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22nd Mar 2021 9:47pm |
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AJGalaxy2012 Member Since: 11 Jun 2018 Location: Gainsborough Posts: 1464 |
The only thing that sounded alarm bells to me early on, they said they were going to get another vehicle in to compare signals, surely, if they're 'good' they would know if a signal was right or wrong? I know they're complex vehicles, Ash has had a dreadful time with this company and as an outsider looking in they're either grossly incompetent or liars or both. BMW i3 Electric Car 2012 Full Fat RR 4.4 TDV8 (now gone) 2006 VW Touareg 3.0 TDi V6 |
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23rd Mar 2021 5:05am |
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Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 |
The thing is as well. If I ever get it back say today (I know it won’t be today) I have wasted 9-10 weeks. Disaster.
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23rd Mar 2021 6:59am |
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AnotherMutley Member Since: 16 Jan 2017 Location: Kent Posts: 400 |
What I find quite sad about this is that Martin doesn't seem that bothered, he's put up a post on the L322 Owners Facebook group in the last hour giving a time estimate for a job, if he's that snowed under with work, you don't take on anything new until you've cleared your backlog.
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23rd Mar 2021 9:34am |
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Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 |
Not on Facebook but this is my point why would you take on more work when you haven’t completed the backlog you have. I even afford him the opportunity to give the car back about 5 weeks ago.
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23rd Mar 2021 9:56am |
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dingg1 Member Since: 29 Jun 2013 Location: PORTUGAL Posts: 1340 |
Wait until you get it back before firing bullets, if you'd have taken the courtesy car offered maybe he would have prioritised the repair, wanting the car back?
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23rd Mar 2021 10:32am |
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Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 |
Perhaps but they offered me a courtesy car on a Thursday and told me the car be done by the Tuesday so offered it to me late in the process which I declined as I thought it was done.
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23rd Mar 2021 10:40am |
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Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 |
**UPDATE**
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23rd Mar 2021 5:54pm |
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TJRL Member Since: 07 Sep 2019 Location: Reading Posts: 198 |
Looks like it is fixed (at last) and all for "just" £721.
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23rd Mar 2021 6:11pm |
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Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 |
It's a miracle it's finally sorted. Just hope they honour their word and stick to the original quote |
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23rd Mar 2021 6:32pm |
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Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 |
Oh no the £721 is from the 1st Feb when they said come pick the car up then called to say oh no sorry wrong ashley wrong car
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23rd Mar 2021 6:35pm |
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