Is this the same engine carried forward into MY2018 FF, RRS and Velar??

Yes - although LR are being very quiet - so it's hard to tell whether they have revised the design - or whether they decided not to bother and to cover the costs off the small % that fail......

Very happy with Land Rover's warranty, approved within 24 hours.

Can't wait to get it back ! Land Rovers that are part of my car timeline since I bought my first RR Classic in 1999:

CURRENT

D250 Autobiography MY2023 – Charente Grey
P510e Autobiography MY2023 – Carpathian Grey
EVOGUE Cabrio MY2017 – Stornoway Grey

GONE

SERIES III MY1982
P530 LWB First Edition MY2023
P400e Autobiography MY2020
TDV6 Autobiography MY2016
TDV6 VOGUE MY2013
TDV8 VOGUE MY2006 & MY2009
TD6 VOGUE MY2004
CLASSIC RRC 3.9i VOGUE MY1992 & MY1994

Last edited by teeleh on 19th Jan 2018 9:17am. Edited 1 time in total

JackRegan wrote:

Well at least we can look forward to...

more rapid resolution.....

and

enhanced customer handling procedure

Great words, but what does that look like in real life?

Good news for Teeleh

Teeleh's car is covered by the first 3 years manufacturer's warranty.

Clarity still awaited for those cars covered by the LR Extended Warranty.

Last edited by pld118 on 3rd Feb 2018 7:06am. Edited 2 times in total

As above...

Less than 3 years old isnt an issue, providing it has been serviced in accordance...

Over on RRS forum cars with extended warranty are not being covered.

Difficult to believe the L405 would not be covered under A.U warranty and/ or that A.U L405 customers could be left with a potentially large bill to part pay in the event of a failure.

If not covered, then there is a strong argument to be had under the Consumer Rights Act 2015 (CRA) with LR and their franchises based on bold claims made by LR to entice people to buy A.U cars:-

EXTENDED PEACE OF MIND
When your manufacturer’s warranty has expired, you can protect your investment, and continue to enjoy the same benefits, with a specialised Land Rover Extended Warranty.

Two Year unlimited mileage Land Rover Approved Warranty
Designed specifically for Land Rovers less than five years old and with less than 100,000 miles at the time of purchase. Work is only ever undertaken by Land Rover Trained Technicians using Genuine Parts, approved tools and diagnostic equipment. Nothing less.

There are no limits to the number of claims that can be made, up to the vehicle purchase price, and the Warranty covers you for two years with no mileage restrictions. This is only available through an authorised Land Rover Retailer.

https://www.landrover.co.uk/ownership/warr...ranty.html

Your Extended Warranty will cover Land Rovers up to ten years/100,000 miles from time of purchase. It includes mechanical and electrical failure defects to most factory fitted components and certain consequential failures. You benefit from unlimited claim liability up the purchase price of the vehicle in aggregate, unlimited mileage cover and MOT insurance.

The selling point is the same all the way through their A.U programme:

Approved... gives you absolute peace of mind and guarantees your vehicle delivers the most composed and capable drive possible.

There are few examples of L405 3.0 TDv6 crankshaft failures on this forum anyway.

For the all the rumours, where are the examples on this forum of a L405 3.0 TDv6 crankshaft failure not being covered under either the Manufacturer's Warranty, the Approved Used Warranty, the LR Extended Warranty or LR UK goodwill?

Last edited by pld118 on 11th Feb 2018 9:03pm. Edited 6 times in total

Well I have just got off the phone to Landrover customer services and they have stated that in the case of a crankshaft failure out of LANDROVER WARRANTY but under extended warranty they cannot confirm they would “ contribute “ to the repair . They say they can only take each case on a case by case investigation basis. I did say I would put this statement on this forum and they did not seem to care one bit . What this means is that my 20 year relationship with Landrover may well end soon.

It would be good if someone else rang as well to see if they get the same response .

362bkr wrote:

Well I have just got off the phone to Landrover customer services and they have stated that in the case of a crankshaft failure out of LANDROVER WARRANTY but under extended warranty they cannot confirm they would “ contribute “ to the repair . They say they can only take each case on a case by case investigation basis.

I think that's a fair answer tbh. Why should they give a blanket approval to every vehicle. If the vehicle has been fully serviced in accordance with manufacturers specs and not modified - I.e. No dodgy remaps, then I am sure you would be fine. I would also want to assess each vehicle on a case by case basis to make sure I wasn't paying for and fixing an issue caused by others  2021 L405 Vogue SE 4.4 V8 DIESEL ~ #17

Well I have read up on this on the RRS forum and it’s been suggested that there is a one in hundred chance of it happening and if true although not ideal it makes me feel a little better about it. If there was poll on here of everyone that has the 3.0 engine to see how many have actually had a failure it might give a better idea of the chance of failure .

Received in writing from the LR Approved warranty provider today:

The Land Rover Approved warranty is designed to offer protection against sudden mechanical or electrical failure for almost all components fitted to your vehicle, subject to the vehicle being maintained within the manufacturer guidelines.

However, the warranty specifically excludes design faults, as detailed on page 12 of your warranty booklet.

If a claim were presented under the warranty that was found to be a design fault, it would not therefore be covered.

As administrators of the warranty, we are therefore unable to provide you with the reassurance that you seek.


Is this response acceptable, when directly compared with the below LR Extended Warranty marketing statements?

EXTENDED WARRANTY

For continued peace of mind after your 3-year Manufacturer Warranty expires, take out a Land Rover Extended Warranty


The LR Extended Warranty provider response does not declare the L405 TDv6 3.0 engine to have an inherent design or manufacturing fault.

Last edited by pld118 on 11th Feb 2018 9:27am. Edited 12 times in total

Mikey wrote:

There are bulletins, SSM's (Special Service Message), Recalls + Quarantine sections... All in the aid of diagnostics and repairs...

Just as they were marketed at the point of our purchase, quotes at the foot of this post remained on the LR UK website on 28.01.18.

If 3.0 TDv6 crankshaft related issues are covered under the 3-year manufacturer's warranty (they are) provided the car has been serviced/ maintained properly and the claim is bona fide on the owner's part, very clear LR UK marketing statements/ selling points might lead you to believe that it would also be covered under the LR Extended Warranty as well.

Consumer Rights Act 2015 (CRA) - if concerned about the approach being adopted by either franchised LR dealerships, the LR warranty provider or LR UK, consider your CRA rights:

to clear and honest information before buying (cannot hide behind small print);

to get what you paid for;

to goods being fit for purpose and services being performed with reasonable care and skill (vehicle and warranty products);

that faults in what you buy will be put right free of charge or a refund or replacement provided.


Compare the protection afforded by the CRA, against the below LR UK marketing statements:-

MANUFACTURER WARRANTY

... Land Rover Approved Service Centers will replace or repair any part with a manufacturing fault free of charge.

EXTENDED WARRANTY

For continued peace of mind after your 3-year Manufacturer Warranty expires, take out a Land Rover Extended Warranty

EXTENDED PEACE OF MIND
When your manufacturer’s warranty has expired, you can protect your investment, and continue to enjoy the same benefits, with a specialised Land Rover Extended Warranty.