My NS step was stuck out for some time. The usual seized hinges. That prompted me to buy a load of them and the motors, and put them in stock (apparently, you often need to change the motor with the hinge as it can get damaged when you are removing the hinge).

So I put the car in the indy, they replaced both hinges and the motor. I collected it, they said it was now fine. I trundled out to test it, unlocked the car, it popped out all the way and immediately went back in again.

It did come out and stay out more successfully when the back door was opened, but not the passenger door.

I went back in and questioned this, and they said they had had much difficulty calibrating them, and they thought they'd managed it as it worked fine when they tested it. But it ain't working properly now.

I asked what might be done, and they all stood about saying "erm" and speculating about the software on whatever they use to do this. So that was that, really.

Is it true they need calibrating after a hinge/motor swap? Is it something that needs to be done with the computer or does a hard reset do it? They suggested a trip to the main dealer to have it done. Which kind of defeats the object of using an indy, doesn't it?

Does anyone have any experience of this? 2017 4.4 SDV8 Autobiography in black
2018 D300 SE Velar in champagne
1982 Rolls Royce Silver Spirit in green
Spiffing wheel centre caps, L322 sill repair panels, etc

Hi Stuart, let me know if the trip to Sytner manged to resolve this, other than what you have mentioned haven't found anything about calibration for the steps. Thank fingers crossed it resolves it for you.

I've had both mine done and fitted with OEM motors and hinges. I've just contacted my garage and he said they are just fit and plug in, no calibration.

The motors came with new hinges, just had to fit the old existing step back on.
Hope this helps.

Stuart did you ever manage to resolve the issue?

It's booked into Sytner to have it done. I'll update when done.

I know the Gap IID tool has this function (I don't have one of those, though). I did pick up this code reader, which does many many things, but not step calibration.  2017 4.4 SDV8 Autobiography in black
2018 D300 SE Velar in champagne
1982 Rolls Royce Silver Spirit in green
Spiffing wheel centre caps, L322 sill repair panels, etc

Mine left step was stuck open. I thought of carbon brushes of motor stuck. Opened motor and replaced jammed bearing 6003zz of gear, driven by motor. I separated motor and hinge. Also operated without hinge for testing. What I did was....There is millinig on the motor shaft while motor is not filtted door is open and step is fully deployed fit the motor and put the tapered piece in between motor and hinge and tighten the LN key bolt. Standard 2000 (Rover Sd1) 1989 - 1992
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L322 October 2024

Mine is L322. I don't think it needs calibration by any software. Standard 2000 (Rover Sd1) 1989 - 1992
Tata Sierra 1994 - 2000
Ford Escort 1.6
Daewoo cielo
Peugeot 309
Nissan X trail t30 2005 still there
Rexton 2.7xdi still there
L322 October 2024

There's a chance they assembled them wrong and the wedge that locks the shaft in isn't seated correctly. I swapped the motor on mine with no calibration required, they work on resistance to detect when the step is at the end of it travel