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d3rm0



Member Since: 12 Feb 2012
Location: UK
Posts: 438

She won't start!! Part 2

Its happened again. Went to do the school run and the fecking thing won't start.

For reference I had 5 weeks of hell here

http://www.fullfatrr.com/forum/topic33468.html

JLR assistance said an engineer would be with me at 16:30 but turned up an hour late. There are too many faults to list so its back to Williams.

JLR Customer assistance have said they will call me at 8 to arrange a like for like loaner.

Censored

Post #360454 4th Dec 2015 10:04pm
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SMUTT



Member Since: 30 Jun 2014
Location: Cheshire
Posts: 459

United Kingdom 2002 Range Rover Vogue 4.4 V8 Oslo Blue

Feel for you especially after your experience before. Good luck Whistle Howard
____________________________________________________
2002 4.4 V8 LPG Tartarini
Have RSW AllComms in Cheshire J17 M6 - happy to help.
*Gone: Classic Vogue SE Auto V8 3.9 Sad

Post #360461 4th Dec 2015 11:04pm
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JasM



Member Since: 08 May 2015
Location: Lanarkshire
Posts: 220

Scotland 2014 Range Rover Autobiography SDV8 Santorini Black

Time to reject the car? 2014 SDV8 Autobiography Cool

Gone: 2012 RRS SDV6 HSE, 2007 RRS TDV6 HSE

Post #360469 4th Dec 2015 11:27pm
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4994

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

*reminder to myself* never ever buy a 6 cyl. engined car. All my spelling errorz are belong to me!

2023 FFRR L460
2021 AM new Vantage

Post #360483 5th Dec 2015 8:16am
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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 4218

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

Is it the car or erroneous workmanship from the first effort though?

Post #360487 5th Dec 2015 9:02am
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4994

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

How about both ? All my spelling errorz are belong to me!

2023 FFRR L460
2021 AM new Vantage

Post #360491 5th Dec 2015 9:34am
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PaulB



Member Since: 17 Jul 2011
Location: Hampton
Posts: 877

2017 Range Rover Autobiography SDV8 Loire Blue

Why blame all 6 cylinder cars? Ridiculous.

Sorry to hear your troubles again, hope they treat you better than the last episode..

Post #360495 5th Dec 2015 10:22am
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4994

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

OMG PaulB - you are German by any chance? How about you laugh a bit Wink All my spelling errorz are belong to me!

2023 FFRR L460
2021 AM new Vantage

Post #360501 5th Dec 2015 11:33am
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7923

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

XXXAngelXXX wrote:
*reminder to myself* never ever buy a 6 cyl. engined car.


I thought it was funny Whistle

Post #360548 5th Dec 2015 6:40pm
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4994

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

At least one *Islander* ...... Wink All my spelling errorz are belong to me!

2023 FFRR L460
2021 AM new Vantage

Post #360559 5th Dec 2015 7:16pm
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d3rm0



Member Since: 12 Feb 2012
Location: UK
Posts: 438

I want to reject the car as I think its a lemon. Its delivery was delayed due the car not taking its software. They had it for 5 weeks for a multitude of faults but in essence the car kept shutting down leaving me stranded. Now the same has happened. Do you think I have a strong case for rejecting the car?

Post #361147 8th Dec 2015 8:02pm
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robbo770



Member Since: 10 Jan 2010
Location: Aberdeenshire
Posts: 467

Scotland 2005 Range Rover Supercharged 4.2 SC V8 Zambezi Silver

From experience, yes, you have a log of all the dates and the system has all the warranty logs from job cards, either the dealer plays ball or straight onto the Finance company immediately, now they only have 30 days o resolve to your satisfaction, being a refund or a brand new car Thumbs Up Current vehicles
4.2 SC FFRR RSE 2010- facelift
Range Rover Evogue Dynamic Lux

Gone
Rejected RRS my14.5 nightmare
Disco B4 XXV convert
Freelander 06 SE
06 RFFRR 4.2 SC Vogue RSE
Audi A8 4.2Tdi Quattro (hated with a vengence!!)
54 FFRR 2005 model V8 4.4 Cobra Variant
53 Mitsubishi Shogun V6

Post #361154 8th Dec 2015 8:32pm
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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 4218

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

This thread with legislation and specific cases might assist your thought processes Thumbs Up

http://www.fullfatrr.com/forum/topic25314....=goods+act

Post #361155 8th Dec 2015 8:37pm
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1373

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

I initially thought of the Consumer Rights Act 2015, but your purchase will have been under the Sale of Goods Act on which there is commentary above.

I think that under both Acts, problems discovered within 6 months of purchase are deemed to exist at the time of purchase. After that it is presumably a case of having to prove that the fault existed at the time of the purchase, much more difficult.

If it is the same problem and the car was OK only for a short while before the problem came back, you might possibly be able to argue that the repair process which commenced when the car was 5 months old continues until now, with the dealer/LR having proved unable to cure the defect of 5 months ago (which would be deemed to have existed at purchase). I think that if you give them the chance to repair within the six months, you can still reject if they do not do so within a reasonable time and without significant inconvenience to you (the inconvenience angle is probably not much use if LR have been supplying a hire car) even after the six months have passed. There would be a case for getting proper legal advice if LR/the dealer are difficult.


Finally, I have a recollection that the LR warranty terms might say that if LR/the dealer cannot sort the (same major) problem in three attempts then you get a replacement car. Also, there is a chance of a replacement based on LR goodwill, given the age, price etc of the car, maybe with some contribution from you based on the use you have had. Involve LR Customer Relations if the dealer is not being reasonable.

Good luck. Only Range Rovers since 1988


Last edited by CS on 8th Dec 2015 9:17pm. Edited 1 time in total

Post #361157 8th Dec 2015 8:40pm
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mzplcg



Member Since: 26 May 2010
Location: Warwickshire. England. The Commonwealth.
Posts: 4029

United Kingdom 2014 Range Rover Vogue SE SDV8 Corris Grey

d3rm0 wrote:
I want to reject the car as I think its a lemon. Its delivery was delayed due the car not taking its software. They had it for 5 weeks for a multitude of faults but in essence the car kept shutting down leaving me stranded. Now the same has happened. Do you think I have a strong case for rejecting the car?


Probably, but you need to talk to a consumer law solicitor. I have used the Sale of Goods Act to do exactly this but the law has changed recently, probably during your troubles so I'm not sure how that might change the situation, if it changes anything at all.

The SOG Act sates that the goods must be of satisfactory quality (Clearly not) and durable (Again, clearly not) amongst other things. It also mentions things like being fit for the intended purpose but, I haven't read the new act yet so how much of this has been changed and also the actual effect of any changes are best left to someone who does it for a living.

Good luck

Post #361162 8th Dec 2015 8:46pm
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