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supermario



Member Since: 27 Oct 2011
Location: UK
Posts: 55

Scotland 
service

Hey guys,

My 56/2007 66k miles Vogue SE has come from a service from an official LR dealer (I bought from another garage who then sent it off to get serviced at my request at LR dealer. Unfortunately I have not received the documentation yet it got lost in the post(!) anyway I thought i'd check out the car. And noticed the power steering oil is below minimum and the engine oil is pretty black - I am about to kick off or am I being silly?


Last edited by supermario on 14th Dec 2011 4:50pm. Edited 1 time in total

Post #97705 14th Dec 2011 4:35pm
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Vogue



Member Since: 31 Jan 2008
Location: on the hill
Posts: 3736

United Kingdom 

it hasn't been serviced! hope you didn't assume the position when you paid for the car!

without exception everytime one of mine goes in for a service I make a habit of checking the fluids and if the filters have been changed - the oil when changed is the colour of honey and takes a good few thousand miles to turn black.

I caught my garage out charging for filters which hadn't been changed! They made a habit of charging for filters which were not yet due to be changed such as air and fuel - then if you raised the matter they would just say oops sorrry the technician hit the wrong button when logging out parts and it wasn't due for those to be changed anyway - damn peasants!

Post #97706 14th Dec 2011 4:45pm
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stan
Site Moderator


Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35248

United Kingdom 

should be pinky/amber'ish/clear and certainly not black... ... - .- -.




Y. O. L. O.
.

Post #97707 14th Dec 2011 4:47pm
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supermario



Member Since: 27 Oct 2011
Location: UK
Posts: 55

Scotland 

cool will get this sorted although I have been told b y a friend that the engine oil in a diesel can go black pretty quick (i have only done 150 miles)

Post #97708 14th Dec 2011 4:50pm
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Vogue



Member Since: 31 Jan 2008
Location: on the hill
Posts: 3736

United Kingdom 

thats blollocks, I've got a few diesels and no they don't - the oil goes smokey coloured after a thousand miles or so and it takes about 5k to go really dark.

Oil used to go really black almost straight away but not since the advent of synthetic oils.

simple answer is to ask for the name of the LR dealer, contact them direct and ask for a copy of the work / service sheet - then you will know if the car has even been there...

Post #97709 14th Dec 2011 4:53pm
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Matt@obsidian



Member Since: 29 Oct 2011
Location: Greater Manchester
Posts: 70

England 2003 Range Rover Autobiography 4.4 V8 Zambezi Silver

My friend has a sport and has had similar issues. He now runs a service and mot station and only found out they hadn't done the work they said when his head mechanic undertook its 3rd or 4th service. Original filters still in, fluids dubious etc etc. He now advises people not to use or buy a RR from someone who uses LR. Range Rover 4.4 V8 Autobiography
Mustang Mach 1 (1971 in grabber green)
Honda civic 2.2 diesel
VW crafter with ICE

Post #97711 14th Dec 2011 5:16pm
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supermario



Member Since: 27 Oct 2011
Location: UK
Posts: 55

Scotland 

Just phoned up the LR dealer, they said they carried it out and that on a big diesel engine very quickly the oil will go black (?) also said that the power steering fluid needs to be checked when the car is warm (I did it 6hrs after) I had parked it up. They did not seem to offended though. Wondering whether I should take it to another LR dealer

Post #97714 14th Dec 2011 5:39pm
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dan_uk_1984



Member Since: 12 Nov 2008
Location: Bude, Cornwall
Posts: 4014

United Kingdom 2006 Range Rover Supercharged 4.2 SC V8 Tonga Green

For future ref -

Mark the filters so you know they've been changed or not. Make a note of the exact oil level/colour (photo & blob on kitchen towel) oh and make a note of your mileage!

I've found the trip has been reset countless times after taking the RR to be serviced. Road test my ass! 

Post #97724 14th Dec 2011 6:23pm
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Trist78



Member Since: 07 May 2011
Location: Worcester
Posts: 78

2004 Range Rover Vogue 4.4 V8 Java Black

Matt@obsidian wrote:
My friend has a sport and has had similar issues. He now runs a service and mot station and only found out they hadn't done the work they said when his head mechanic undertook its 3rd or 4th service. Original filters still in, fluids dubious etc etc. He now advises people not to use or buy a RR from someone who uses LR.


Im in the same opinion about Land Rover service history ! Its worth NOOOWT

I bought my car at 56k and was told by the garage that it has just recently been serviced. Checked my oil and it was dark and runny if you know what I mean. The viscosity is more like water than oil. Seen enough dirty water from doing me own oil changes on the TD5 and TDI and racebikes.

I decided to do a service on the RR and to my surprise the air filter was nearly black so I guess I was right. When I spoke to the garage they said it had been done. I asked why the service counter had not been reset and I was told that they had problem with their machine. My machine reset it alright my bloody finger !!

Post #97725 14th Dec 2011 6:23pm
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supermario



Member Since: 27 Oct 2011
Location: UK
Posts: 55

Scotland 

Thanks for the replies guys - they are insisting that the engine oil will go black on a big diesel engines. Regarding the power steering fluid I checked the manual and it said do the check when the engine is cold contrary to what the garage said. Anyway going tommorrow morning to a different LR garage to atleast get a power steering top up - hope they can just do it first thing in the morning

Post #97756 14th Dec 2011 8:18pm
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bozmandb9



Member Since: 06 Dec 2010
Location: Wallingford, Oxfordshire
Posts: 1020

I'd call the dealership back, say you don't believe them, and offer to give them a chance to do the job properly before you report them to trading standards! Thumbs Up Range Rover-less at the moment - Pining!

Post #97757 14th Dec 2011 8:26pm
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sidmini



Member Since: 20 Sep 2010
Location: kent
Posts: 45

United Kingdom 2002 Range Rover Vogue 4.4 V8 Atacama Sand

guys has anyone done a comparison on services price dealer & independent? I need a full service on my 4.4 petrol vogue and need to know a rough price so i dont get ripped off.

Post #97970 16th Dec 2011 11:06am
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Matt@obsidian



Member Since: 29 Oct 2011
Location: Greater Manchester
Posts: 70

England 2003 Range Rover Autobiography 4.4 V8 Zambezi Silver

!


When you say "full service"? I had what I call a full service, filters, "all" fluids (dif the works), plugs (8 platinum), everything. I know the owner of the garage, they charged me just short of £700. So expect to pay much more if you want similar work. I had no idea how much work would be involved. To put it in perspective, the guide for changing the plugs allows 1.5 hours just for the plugs, the amount of fluids it takes is unreal, 9 litres of oil if changed. Thankfully my garage is honest and kept all my old bits to prove to me what they had done, even though they didn't need to lol. I think the main filter is about £50 or so? Range Rover 4.4 V8 Autobiography
Mustang Mach 1 (1971 in grabber green)
Honda civic 2.2 diesel
VW crafter with ICE

Post #97972 16th Dec 2011 11:18am
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supermario



Member Since: 27 Oct 2011
Location: UK
Posts: 55

Scotland 

Thank for the replies guys just thought I'd update you. Went to a different official* LR and they said its normal for the oil to go black. Regarding the power steering fluid I bought some from there and topped it up and so far it seems fine, so they defo did not top that up.

Post #99380 25th Dec 2011 8:21pm
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dan_uk_1984



Member Since: 12 Nov 2008
Location: Bude, Cornwall
Posts: 4014

United Kingdom 2006 Range Rover Supercharged 4.2 SC V8 Tonga Green

Matt@obsidian wrote:
I think the main filter is about £50 or so?


Which "Main Filter" is £50!!??

Including all parts for a full comprehensive fluid service I would expect to pay no more than £150-£200 - then plus a couple of hours labour (non-franchised around £40)

£300 absolute max.


However - instead of second guessing. Ring your nearest main dealer and then ring your nearest indy. 

Post #99435 26th Dec 2011 4:48pm
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