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Andy



Member Since: 23 Feb 2009
Location: Shropshire
Posts: 2938

United Kingdom 2009 Range Rover SE TDV8 Stornoway Grey
Heard something interesting today...

I had to call the AA out today as my battery had gone flat.
We talked about the new FFRR battery problems. He knew of the issues and informed me that the AA have a fleet of vans painted silver, simply marked CUSTOMER SERVICE, with no other markings, purely to attend to new FFRRs. This, apparently is funded by Land Rover to avoid the embarrassment of having a regular AA van attend to jumpstart the car.

Of course, it could be one of those stories. Anyone seen one out and about? 2010 MY Vogue SE TDV8 3.6 Stornoway Grey- fully loaded

Post #70394 28th Jun 2011 7:28pm
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dan_uk_1984



Member Since: 12 Nov 2008
Location: Bude, Cornwall
Posts: 4014

United Kingdom 2006 Range Rover Supercharged 4.2 SC V8 Tonga Green

Sounds odd, but not completely implausible. I would have thought if you buy a new RR though you get LR Assistance don't you? These tend to be silver vans I think from memory?

Maybe they just don't say LR A anymore so they can be used for all the Jags that break down too!? 

Post #70396 28th Jun 2011 7:31pm
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stan
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havnt seen one but will be looking out for them..

Post #70399 28th Jun 2011 7:31pm
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ric355



Member Since: 02 May 2011
Location: Surrey, UK
Posts: 302

Re: Heard something interesting today...

noddy wrote:
I had to call the AA out today as my battery had gone flat.
We talked about the new FFRR battery problems. He knew of the issues and informed me that the AA have a fleet of vans painted silver, simply marked CUSTOMER SERVICE, with no other markings, purely to attend to new FFRRs. This, apparently is funded by Land Rover to avoid the embarrassment of having a regular AA van attend to jumpstart the car.

Of course, it could be one of those stories. Anyone seen one out and about?


Won't they sort of give the game away when they pull out a booster from their "customer service" van jump start the car with it?

Post #70401 28th Jun 2011 7:34pm
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Martin
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Member Since: 24 Mar 2007
Location: Hook Norton
Posts: 1665

United Kingdom 

Most manufacturers' roadside assistance vehicles are simply marked "Customer Assistance", without mention of the manufacturer.

Post #70405 28th Jun 2011 7:49pm
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stan
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Member Since: 13 Jul 2010
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come to think of it, mercedes customer service run round in silver sprinters..

Post #70406 28th Jun 2011 7:51pm
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M44K TS



Member Since: 09 Feb 2010
Location: North East U.K.
Posts: 1325

England 

scarey wrote:
come to think of it, mercedes customer service run round in silver sprinters..


Round our way, they use silver R class' as the customer service cars, they look strangely cool, might persuade pops to get me one as my next work van Laughing 2006 Mercedes CLS
1991 Retro-style Mini
But really finding it hard to fight the urge for a S/C...

Post #70419 28th Jun 2011 9:12pm
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elpeede



Member Since: 09 Mar 2010
Location: Staffordshire
Posts: 713

England 2003 Range Rover Vogue Td6 Zambezi Silver

Aren't most AA drivers owner drivers? In which case they would want their vans liveried up surely for the down time when they stand selling membership? Of which I'm sure they get some kind of bonus otherwise you just wouldn't would you. 2010 Disco XS TDV6, 2009 Freelander 2 GS

Previous Landrover products -1990 110 TDI CSW, 2003 TD6 Vogue - RRC TD Vogue, RRC v8 Fleetline, Disco ES V8 LPG, 101 Ambulance "Morph", 1964 SIIa Auto Powered by Jag 4.2 Lump - "Percy".

Post #70424 28th Jun 2011 9:48pm
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Kilovolt



Member Since: 07 Feb 2010
Location: Derbyshire
Posts: 104

United Kingdom 2010 Range Rover Vogue TDV8 Atacama Sand

I can confirm that we have a 'continuing' dodgy FFRR TDV8 MY10 that still has battery going flat issues. LR Assist often comes in the form of a yellow AA van (you only tend to get the Discovery Vehicles in LR livery when they are not too busy).

It gets jump started although these days I tend to jump it off the D3 (getting to be a pro at it).

Phone call two weeks ago from dealer said the vehicle is going to recalled (ours specifically - not sure about others) to have a new batch of software and goodies inserted into it (but they are just waiting on the factory to release the 'update pack'). Exclamation

Oh the joys of owning a £70k car Crying or Very sad Currently running FFRR MY10 TDV8 3.6L and a Disco 3 XS Commercial (tank like but very effective as a Company van). Plus one mint condition Track Day Car in the form of an E36 M3 3.2L Evolution circa June 1996 with lots of go faster bits and only 52k miles on the clock! Oh, plus a few bits to make it slow down really quickly as well! Luvverly.

Post #70444 29th Jun 2011 7:40am
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stan
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sounds very frustrating and embarrassing...lets hope that upgrade and a brand new battery Wink solves it..

Post #70445 29th Jun 2011 7:42am
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

Think if i get one i will be asking for my own battery 6 years old now and never missed a beat starts first time , even after lying for 6 weeks while on holiday . Thumbs Up

Kiss of Death now methinks Laughing Laughing

Post #70450 29th Jun 2011 8:09am
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Vogue



Member Since: 31 Jan 2008
Location: on the hill
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United Kingdom 

Confused I had a letter a little while back that said that the AA were taking over the duties of LR Assist.

Also passed a Discovery 4 yesterday in the old LR Assist colours but with just Customer Service sign written on it

Post #70459 29th Jun 2011 10:48am
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Fox



Member Since: 02 Apr 2010
Location: Essex
Posts: 2313

United Kingdom 

MICK wrote:
Think if i get one i will be asking for my own battery 6 years old now and never missed a beat starts first time , even after lying for 6 weeks while on holiday . Thumbs Up

Kiss of Death now methinks Laughing Laughing


Easy way to avoid issues MICK, just don't buy any Land Rover product for six months to a year when they do major changes. Wink
Gives them a chance to annoy the customers who can't wait on a new model and correct the faults on the production line for those not in a rush.

Using this logic I've have three brand new Land Rover products and each has been trouble free...

Post #70704 30th Jun 2011 6:11pm
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

Thumbs Up One to remember Thumbs Up looks like 2013 1/2 then .. Laughing

Post #70714 30th Jun 2011 7:15pm
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KurtVerbose



Member Since: 08 Aug 2010
Location: Les Arses
Posts: 5848

Switzerland 2007 Range Rover Vogue TDV8 Stornoway Grey

Fox wrote:

Easy way to avoid issues MICK, just don't buy any Land Rover product for six months to a year when they do major changes. Wink
Gives them a chance to annoy the customers who can't wait on a new model and correct the faults on the production line for those not in a rush.

Using this logic I've have three brand new Land Rover products and each has been trouble free...


That's sensible advice on any car I think. Even better is to wait 3 years until the worst of the depreciation is paid for and all the bugs are out. Laughing

I waited 7 years until it started going wrong. Big Cry

Guess the sweet spot is 3-5 years. Thumbs Up

Post #70760 1st Jul 2011 6:52am
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