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jez000



Member Since: 17 Apr 2009
Location: Yorkshire
Posts: 738

United Kingdom 2011 Range Rover Vogue SE TDV8 Bournville

Hopefully a bullet dodged Thumbs Up I would second looking out for one on this forum, we are fussy Censored and generally go overboard when we find issues rather than try and shy away from repair. My last L322 was such a lemon I would't advertise it here and would only sell it to webuyanycar because I couldn't bear to think if it going to an enthusiast. Good luck with your search Thumbs Up 2021 P400 Silicon Silver AB
Gone 2011 Bournville TDV8 VSE
Gone 2008 Black Canadian HSE LUX

Post #696007 11th Jul 2024 4:54pm
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Johnmann10



Member Since: 10 Jun 2024
Location: Rugby
Posts: 11

United Kingdom 

Thanks all for the replies and encouragement! I do wonder if I have returned a fundamentally sound car, but that’s just buyers remorse in reverse. I am not put off buying another, I will just be more thorough next time and perhaps as suggested just factor in some repairs to my budget. I think the dealer thought I would always be a PITA which is a shame, I really am not that person. It’s back up for sale already, I hope they will make the necessary repairs this time. I am on the hunt then for a late L322 with the 4.4 engine, Vogue SE or higher. Budget is say £15K less whatever proves necessary to be spent on it if that makes sense. I prefer the lighter interiors and dark exterior colours but I am open to suggestion. No rush, the episode cost me maybe £850 so not something I want to have to do again. Thanks all for your help so far.

Post #696012 11th Jul 2024 6:48pm
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Johnmann10



Member Since: 10 Jun 2024
Location: Rugby
Posts: 11

United Kingdom 

To add, not adverse to a 405 if I can afford a decent one. Tax and mpg a bit easier to live with although I don’t do enough miles to worry too much about the latter.

Post #696014 11th Jul 2024 6:59pm
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JayGee



Member Since: 27 Jul 2021
Location: London
Posts: 3164

United Kingdom 2012 Range Rover Vogue 4.4 V8 Orkney Grey

Johnmann10 wrote:
Thanks all for the replies and encouragement! I do wonder if I have returned a fundamentally sound car, but that’s just buyers remorse in reverse. I am not put off buying another, I will just be more thorough next time and perhaps as suggested just factor in some repairs to my budget. I think the dealer thought I would always be a PITA which is a shame, I really am not that person. It’s back up for sale already, I hope they will make the necessary repairs this time. I am on the hunt then for a late L322 with the 4.4 engine, Vogue SE or higher. Budget is say £15K less whatever proves necessary to be spent on it if that makes sense. I prefer the lighter interiors and dark exterior colours but I am open to suggestion. No rush, the episode cost me maybe £850 so not something I want to have to do again. Thanks all for your help so far.

Likley you did return a good car but if the dealer wasn't prepared to even concider fixing the important points they did what is totaly within their rights and the least hassle to them. They were just selling on a trade-in that was a bit too good to go to the auctions but not worth doing anything more. You won't find anything that won't need some work on it. These cars are now a minimum of 12 years old and were (allegedly) only built to last 5 years. Whatever you spend on the purchase just make sure you have plenty in reserve. 2012 TDV8 Vogue (L322)

Post #696018 11th Jul 2024 7:21pm
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Andy S



Member Since: 16 Jun 2013
Location: Sevenoaks
Posts: 1011

United Kingdom 2015 Range Rover Vogue SE SDV8 Aintree Green

At that budget you’re well into L405 territory, but older models so just as likely to have age related issues.

Post #696019 11th Jul 2024 7:25pm
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garyRR



Member Since: 13 Mar 2021
Location: Hampshire
Posts: 1461

United Kingdom 

Just giving my tuppence worth.

You are not buying a new car. You are buying a vehicle which is over 10 years old and has covered almost half the distance to the moon. The vehicle will be used, shouldn't be expected to be perfect, and you pay near 1/10th of its original purchase price in exchange. There will always be some form of maintenance needed on every used car at any time.

The CRA 2015 is primarily what applies to dealer-sold vehicles and is what is tested against by the Motor Ombudsman and the courts on such issues. A common misconception is that it's there solely for the buyer - it is there to protect both buyers and sellers of any goods, new and used.

For a vehicle to be rejected, it in essence, must have a major defect which wasn't reasonable to have noticed at point of sale. The legal test is that this defect must make the vehicle effectively unroadworthy and must be proven so with an accompanying independent report within 30 days of purchase. Not having this basically makes any case fall flat.

Having read your post, I don't see anything that wouldn't reasonably be expected on a vehicle of this age and mileage, and (I assume) you were given the opportunity to inspect the vehicle before purchase. Whether you chose a buyer report from a mechanic or not is ultimately a risk you take. The fact is, the Subaru dealer have fulfilled their obligations by allowing you to inspect and test drive the vehicle, to satisfy yourself of its quality and suitability prior to completion of the contract of sale. They're not obligated to check or perform any maintenance outside of their statutory obligation to supply a vehicle of satisfactory quality. They can of course put a vehicle through an inspection and perform some maintenance, but this is entirely optional and they are not obligated to do so (nor would most main dealers with their trade ins).

Brake pipe corrosion, a rubber jack mount, CV joints, a small piece of damaged heatshield, brake discs and pads are all service items which degrade over time and use, so none of these would constitute a serious defect with the vehicle. All of which would be noticeable before agreeing a price for the vehicle also.

Additionally, I'm surprised / would have expected the dealer to advertise the trade-in as a trade sale rather than a retail sale. You would have to sign a chit to say you purchased the vehicle as a trader or in connection with your occupation, in which the CRA does not apply.

I'd put this down to a lesson. On such complex vehicles where parts and labour can be expensive, it is best to thoroughly examine the vehicle, take your time, make sure everything works, and consider enlisting a mechanic to perform a pre-purchsse inspection, so you can have all the facts at hand before committing to purchase. 2015 Range Rover Autobiography 4.4 SDV8

Post #696033 11th Jul 2024 10:20pm
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 263

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

I’d have to agree with Gary here with one possible exception.

I think something that is classed as an MOT failure shouldn’t really be present at the time of sale, ideally the dealer would have prepared it to a standard whereby passing an MOT is a given.

Having said all that, sounds like the dealer has done the decent and sensible thing and taken the car back but don’t be under any illusions that they had to, I think it’s a good outcome for you.

Best of luck finding the right car, as pointed out above, they come with problems at these sorts of ages and you have to build that into your annual budget.

Good luck.

J

Post #696034 11th Jul 2024 11:24pm
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garyRR



Member Since: 13 Mar 2021
Location: Hampshire
Posts: 1461

United Kingdom 

The same applies legally. Yes, i would agree anything which is an MOT fail makes a vehicle unroadworthy. You must however have evidence that said item is an MOT failure and was present at the point of sale, back to the point about needing an independent report. Understandably, you can't just claim something is an MOT failure without something in writing from a Ministry of Transport tester. Depending on whether it is a serious defect or not, the dealer has the right to repair or refund. For example, a cut in the wall of a tyre would fail an MOT but is not a serious defect, and can be replaced in a matter of minutes. Without something independent, there isn't any evidence to say that cut appeared before or after the sale of the vehicle, and some buyers would be perfectly happy to accept the condition of the tyre as-is. 2015 Range Rover Autobiography 4.4 SDV8

Post #696036 12th Jul 2024 12:30am
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 263

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

This is very good from a consumer point of view;



And this is what that looks like if you are a trader and someone has arguably abused the rights within that law;



You might say two sides of the same coin.

Post #696039 12th Jul 2024 8:07am
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JayGee



Member Since: 27 Jul 2021
Location: London
Posts: 3164

United Kingdom 2012 Range Rover Vogue 4.4 V8 Orkney Grey

Even though the law technicaly applies the OP was buying a trade in from a non RR specialist at a price that was designed to just shift it off the forecourt. A car that old and at that price would in the past have been labeled 'sold as seen' which dealers are not allowed to do anymore and hence why most trade-in's like this go to the auctions. If you want a trouble free RR where it's been thorougjly inspected and all faults rectified buy from a specialist like Fullfat4x4 but you won't be paying anywher e near this price for a sub 100k mile example. 2012 TDV8 Vogue (L322)

Post #696041 12th Jul 2024 8:25am
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 263

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

JayGee wrote:
Even though the law technically applies the OP was buying a trade in from a non RR specialist at a price that was designed to just shift it off the forecourt.


How the dealer sourced the car is irrelevant, as is the price they sold it at unless they disclosed the issues at the point of sale and the buyer accepted on the basis that the price is structured to account for it. They could have taken it out of a skip and sold it for £10, the law applies all the same if they did not disclose issues at the point of sale.

JayGee wrote:
If you want a trouble free RR where it's been thoroughly inspected and all faults rectified buy from a specialist like Fullfat4x4


That's not true in practice though, if you check the vehicle on sale currently it has the following MOT advisories;

-Monitor and repair if necessary (advisories):
-Nearside Front Brake pipe corroded, covered in grease or other material (1.1.11 (c))
-Offside Front Brake pipe corroded, covered in grease or other material (1.1.11 (c))
-Nearside Rear Brake pipe corroded, covered in grease or other material (1.1.11 (c))

See: https://www.check-mot.service.gov.uk/resul...calls=true

I would argue that is not preparing it to the highest standard, brake pipes are one of the items on the OP's list of complaints. It is however as GaryRR pointed out commensurate with a 12 year old second hand car and perfectly reasonable for a dealer to sell in this condition.

I think traders get a bad name sometimes but in this case the people were totally fair.

J

Post #696050 12th Jul 2024 9:33am
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JayGee



Member Since: 27 Jul 2021
Location: London
Posts: 3164

United Kingdom 2012 Range Rover Vogue 4.4 V8 Orkney Grey

If I was the dealer I'd do what they did ( and roll my eyes )
Some surface corrosion on a brake pipe would not neccesarily warrant replacing with new and further corrosion can be prevented or delayed with waxoil or Lanoguard product - i.e a non issue. 2012 TDV8 Vogue (L322)

Post #696057 12th Jul 2024 10:17am
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Scouse Exile



Member Since: 09 Dec 2022
Location: East Midlands
Posts: 263

United Kingdom 2007 Range Rover Vogue TDV8 Buckingham Blue

Spot on JayGee.

I have a Mercedes that is driven a couple of thousand miles a year and wants for nothing ever, the money that been spent on it is stupid, but the last MOT had that exact comment "brake line corroded or covered in ..... blah blah" - The guys who look after it said its because they coat the pipes in an "anti rust" preventative (often grease) to stop them corroding and the tester therefore claims that they cannot see the "actual" condition - a bit of a f***d up system but I suppose its there to protect people from unscrupulous types that do the same to simply hide problems.

Still annoying for those owners that are doing it for the right reasons.

Interesting conversation this and in particular the two sides of the problem.

Hey ho!!

Post #696061 12th Jul 2024 10:43am
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garyRR



Member Since: 13 Mar 2021
Location: Hampshire
Posts: 1461

United Kingdom 

Johnmann10 wrote:
Thanks all for the replies and encouragement! I do wonder if I have returned a fundamentally sound car, but that’s just buyers remorse in reverse. I am not put off buying another, I will just be more thorough next time and perhaps as suggested just factor in some repairs to my budget. I think the dealer thought I would always be a PITA which is a shame, I really am not that person. It’s back up for sale already, I hope they will make the necessary repairs this time. I am on the hunt then for a late L322 with the 4.4 engine, Vogue SE or higher. Budget is say £15K less whatever proves necessary to be spent on it if that makes sense. I prefer the lighter interiors and dark exterior colours but I am open to suggestion. No rush, the episode cost me maybe £850 so not something I want to have to do again. Thanks all for your help so far.


I think you probably have returned a sound car. Everything you listed were all serviceable items and not unexpected on a car of age and mileage. You should obviously agree a price based on what you know a car needs doing (pre purchase inspections shouldn't scare people off, because they will always find something - they're about giving you the facts, so you know what upcoming servicing costs there are). Every 2nd hand car you look at could always do with some bit of maintenance - there's thousands of components that wear over time.

The CRA 2015 is rather incompatible with 2nd hand goods sales and really needs amendment (if you bought a 2nd hand wardrobe and the hinge broke off the door a month later, you'd just fit a new one - you wouldn't expect a refund or the people who sold it to fit you a new one. So, there is such a deep disparity when it comes to 2nd hand cars). Dealers should and quite rightly will try and sell "trade sales", usually cars which are traded in that due to price, age, mileage or condition they can't feasibly or realistically warrant for you. They still can, but the vehicles must be clearly advertised as not to mislead a consumer that they are being advertised as a trade sale intended for purchase in connection with your occupation (to which CRA 2015 rules do not apply - it's also how auctions work). If you actually are a consumer and sign to say that you're not is entirely your own decision, in exchange for a cheap car, but the point is that the advertisements make it clear they are not intended as a retail sale and vehicles may have pre-existing faults. Also note that when it comes to vehicles, "faults" don't mean something like brake pads being low, a bit of corrosion or a tyre low on tread. They have to be faults which materially change the suitability of the good offered for sale, such that they make it of unsatisfactory quality at point of sale, that you couldn't reasonably expect or find at point of inspection prior to sale. The Ombudsman and courts interpret this as something which is dangerous that makes the vehicle unroadworthy. The dealer can evidence what they did to ensure the vehicle was (e.g. a copy of a x point check, a diagnostic report, an MOT certificate etc). The buyer has to provide equivalent evidence to prove their claim, unless the dealer agrees but contests the approach / costs of repair.

You will need to factor upcoming maintenance into any L322 purchase, so it's more about how much and price than if. 2015 Range Rover Autobiography 4.4 SDV8

Post #696212 15th Jul 2024 9:26am
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Stuart-



Member Since: 16 Dec 2017
Location: UK and Hong Kong
Posts: 298

United Kingdom 2017 Range Rover Autobiography SDV8 Santorini Black
Re: First time owner, have I bought a dud?

Johnmann10 wrote:
I bought from local garage, a Subaru main dealer.


This is what the topic boils down to, and is the takeaway for the OP and others.

If you buy from anyone other than an independent specialist, Range Rover main dealer or fastidious owner, then you are going to get a car that has a few niggles. The list looks typical of what anyone would expect of a PX'd car. A Subaru dealer won't know one end of a Range Rover from another. If it goes, stops, has an MOT and looks OK then someone will buy it, as the OP did. They choose between trading/auctioning PXs and retailing them. You retail the good stuff. The dealer wasn't banking on a buyer who would have it checked over afterward. Easier to refund him and sell it to someone else as he did.

It sounded like an otherwise honest car that wanted a couple of grand spending on it. 2017 4.4 SDV8 Autobiography in black
2018 D300 SE Velar in champagne
Spiffing wheel centre caps, L322 sill repair panels, etc

Post #696221 15th Jul 2024 11:40am
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