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Mikeinatruck



Member Since: 14 Apr 2016
Location: Dumfries
Posts: 50

United Kingdom 2018 Range Rover Autobiography SDV6 Santorini Black
Deployable side steps switched off

My side steps appear to be non responsive, they are showing as off on the display but when you switch them on they go back to off straight away.
One is out and one is in.
Dealer had it for a service and it was all fine when it went in but there was no one in service in Saturday when I collected it so had to take it.
Is there any way to switch it on without a dealer plug in? 2018 L405 Autobiograpghy
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Last edited by Mikeinatruck on 19th May 2024 3:27pm. Edited 1 time in total

Post #692959 19th May 2024 11:07am
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stan
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i'm sure theres something in these threads that will solve your problem,


https://www.fullfatrr.com/forum/search.php...rch_time=0 ... - .- -.




Y. O. L. O.
.

Post #692970 19th May 2024 2:24pm
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Mikeinatruck



Member Since: 14 Apr 2016
Location: Dumfries
Posts: 50

United Kingdom 2018 Range Rover Autobiography SDV6 Santorini Black

I have looked through a lot of those but nothing relates to a 2018, only thing of interest was the tr2 knob was referred too... What's that? 2018 L405 Autobiograpghy
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Post #692972 19th May 2024 2:49pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7921

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

That's the Terrain Response dial - next to the gear selector - it should be down - when you press it, it pops up.

On mine, IIRC, there's a steps button by the drivers right knee, above or below the boot open button. Holding that in whilst you switch on the ignition turns the steps on & off

Post #692978 19th May 2024 3:32pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7921

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Here's the manual -

Click image to enlarge

Click image to enlarge

Post #692979 19th May 2024 3:37pm
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Mikeinatruck



Member Since: 14 Apr 2016
Location: Dumfries
Posts: 50

United Kingdom 2018 Range Rover Autobiography SDV6 Santorini Black

Oh right of course... mines down... Mine is a 2018 so I dont have the button by my knee, on my main display I can turn them off/on set roof access or off road mode, problem I have is they are switched off and when I press on, it goes off after 2 seconds and wont stay on, no fault codes logged.

I cant manually deploy with my diagnostic either, says ECU unreachable that makes me think its been turned off like delivery mode... 2018 L405 Autobiograpghy
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Post #692982 19th May 2024 4:02pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7921

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

ECU unreachable sounds like either a faulty steps ECU, a loose connector or a broken wire in a loom somewhere.... I wouldn't really know where to start Confused

Post #692984 19th May 2024 4:26pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7921

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

I've not watched it, but this guy has done an installation video, so I guess that will show you where the wiring goes, so that you can at least check the connections ?

Post #692985 19th May 2024 4:30pm
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Tinman



Member Since: 22 Mar 2017
Location: kent
Posts: 1182

United Kingdom 2017 Range Rover Autobiography SDV8 Silicon Silver

He has the early model 2016 onwards, which are different the modules are on the left side of the spare wheel as opposed to the right side in the early ones, and there is also no control button on the lower dash

the later models are only controlled from the dash in format system Big Cry

It could be a fuse in the rear right side of the boot area check in your owner's manual.

otherwise, it could be a stuck motor or damage to the brackets. 2017 SDV8 4.4 silicon silver AB
2012 TDV8 4.4 Stornaway Grey AB
2011 TDV8 4.4 Buckingham Blue
2012 VW V6 3.0 Tougreg

Post #692998 19th May 2024 6:30pm
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Mikeinatruck



Member Since: 14 Apr 2016
Location: Dumfries
Posts: 50

United Kingdom 2018 Range Rover Autobiography SDV6 Santorini Black

Fuse was ok, I spoke to the dealer as it happened when they had it in for a service, they are collecting it and taking it back in to sort it as it's their fault.

My diagnostic reader says ECU unreachable see so I think they have in initialized it and it's gone off line. I'll report back once they resolve it, at least it's not costing me money, well diesel for the two hour trip back to the dealer but hey ho... 2018 L405 Autobiograpghy
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Post #693045 20th May 2024 10:06pm
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MPx



Member Since: 29 Jul 2011
Location: South Somerset
Posts: 581

United Kingdom 2017 Range Rover SVAutobiography 5.0 SC V8 Waitomo Grey

Almost certainly not relevant to this situation but FWIW

I always set my steps on roof access when I clean the car (in the screen option) and the steps pop out. Once the car's done I switch roof access off and the steps stow away. On a minority of occasions, about 30% of the time, they then won't operate, just stay permenantly stowed. I've tried various ways to get them active again and the one that always works is to press the Terrain Response dial so that it raises, and then just push it down again. The steps then work normally again. Mike - MPx

2017 5.0 V8 Supercharged SVAutobigraphy Dynamic SVO Palette Grey (2021-...)
2012 5.0 V8 Supercharged Autoboigraphy Orkney Grey (2017-2021)
2007 4.2 V8 Supercharged Vogue SE Tonga Green (2012-2017)
2002 4.4 V8 Vogue Bonnatti Grey (2008-2012)

Post #693054 21st May 2024 9:27am
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M11buc



Member Since: 06 May 2019
Location: Newcastle upon Tyne
Posts: 40

United Kingdom 2019 Range Rover Autobiography SDV8 Santorini Black

Just a thought. Did the dealers do any kind of software update or reset ( maybe had the key security update ) if so if they reset the ccf files. It knocks off the side steps. If so easy fix to switch back on again. Hopefully dealer will help and sort.

Post #693423 27th May 2024 10:34am
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Mikeinatruck



Member Since: 14 Apr 2016
Location: Dumfries
Posts: 50

United Kingdom 2018 Range Rover Autobiography SDV6 Santorini Black

It went back to the dealer and when they sorted the steering column calibration they lost the connection to the side steps ECU. All sorted now after they turned it back on. They even put some fuel in the tank for me.. 2018 L405 Autobiograpghy
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Post #693424 27th May 2024 10:39am
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