My phonebook has disappeared.

I was driving along a few weeks ago, the car (or maybe the phone?) threw a momentary wobbly and that was that. Everything else is working normally. Today, I’ve had the entire car reflashed (for another reason) so every ECU is now using the latest available software and it still hasn’t come back. The phone works entirely normally otherwise. I’ve paired it again to the BT and it has recent calls, dialled calls, etc but no phonebook.

iPhone 12 with iOS 15.3.1. It was working with this iOS before so presumably can’t be that.

A First World problem I know, but any ideas please? 2012 4.4 TDV8 Westminster
2007 3.6 TDV8 Vogue - gone!
2003 V8 HSE (LPG) - gone!
2018 F-Pace 25t Portfolio
1974 LR Series III Lightweight FFR
2014 BMW 640i Gran Coupe

Do you have an IID tool? I lost my phone book on my 2012 AB went into the tool and found that the DAB was not on and other functions? it's working now so worth a look?

It might be worth checking that the setting on your phone hasn’t changed.
Settings/Bluetooth/Land Rover and check that synch contacts is switched on.
I’ve known it play up after an iOS update in the past. 2017 Jaguar F Pace 25t Portfolio - still part of the JLR family 😀
2009 3.6 V8 (MY2010) - my first ever diesel! - now also gone
2004 4.4 V8 Petrol Vogue - now gone

I don’t have IID but my specialist said there were no fault codes of any kind and everything was showing as it should. DAB is working fine. Phone settings are unchanged. 2012 4.4 TDV8 Westminster
2007 3.6 TDV8 Vogue - gone!
2003 V8 HSE (LPG) - gone!
2018 F-Pace 25t Portfolio
1974 LR Series III Lightweight FFR
2014 BMW 640i Gran Coupe

My tool did not show any faults just that stuff was not turned on? I also checked on Apple forum for problems with phones after updates?

I may pop back next week and see what’s what in that case. 2012 4.4 TDV8 Westminster
2007 3.6 TDV8 Vogue - gone!
2003 V8 HSE (LPG) - gone!
2018 F-Pace 25t Portfolio
1974 LR Series III Lightweight FFR
2014 BMW 640i Gran Coupe

Be sure to double check the settings on the phone too to make sure it’s syncing the contacts. Go Bluetooth, click the blue i next to the connection and make sure all is as it should be.

Never changed.

Click image to enlarge

Hi,

I had this a few times on my Audi S8 (not a range rover I Know !)

And by telling my phone to forget the car and then re-pairing it - it fixed the problem.

Interestingly enough it was almost always after a main dealer visit that it occurred and it drove me mad until I worked it out!

Might not be your problem but perhaps worth a try!

good luck L405 4.4 V8 Vogue SE Santorini Black
RRS L390 4.2 S/C Stornoway Grey
Classic Range Rover Overfinch 5.7 - their first prototype - under restoration
Late Range Rover P38
Range Rover 3.9 Classic Softdash
Range Rover Classic Overfinch 5.7 - Sadly gone
Disco 3 - Gone
Disco 2 - Gone
TD5 - Gone

When I turned things on, I told the car to update the settings? the system reloaded it was then it came back on.
Just my experience.