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Heyloft



Member Since: 28 Apr 2012
Location: UK
Posts: 64

2019 Range Rover Vogue SE SDV8 Carpathian Grey
Navigation not staying logged in (doesn’t sync)

If I plan a route or select a destination in the route planner app, it should automatically appear in the navigation saved or favourites.

Problem is, the navigation keeps logging itself out and I have to re-enter the password if/when I restart the car (yes save password and stay logged in is ticked) Wot's that in old money

Post #574668 30th Nov 2020 7:18pm
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Andy S



Member Since: 16 Jun 2013
Location: Sevenoaks
Posts: 1026

United Kingdom 2015 Range Rover Vogue SE SDV8 Aintree Green

I had this problem when I had an F Pace. I just gave up in the end and chopped the car in for another FFRR, but one without the too clever by half ICTPro!

Post #574669 30th Nov 2020 7:24pm
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Jase71



Member Since: 13 Apr 2016
Location: Mona Vale
Posts: 482

Australia 2017 Range Rover Vogue TDV6 Santorini Black

Is the Incontrol software at the latest update? 2017 Range Rover Vogue V6 Diesel
2006 Range Rover Vogue V8 Diesel - gone

Post #574737 1st Dec 2020 10:22am
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Martin2



Member Since: 15 Jun 2020
Location: Northamptonshire
Posts: 769

England 

Mine is the same, it stays logged in for a few days then I need to enter the password again.

It has the latest software update, but I've not used the car that much since I updated it 2 weeks ago, so would have to check to see if that's sorted it. MY23 Panamera E-Hybrid
MY19 SDV8 Autobiography - Sold

Post #574738 1st Dec 2020 10:24am
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Andy S



Member Since: 16 Jun 2013
Location: Sevenoaks
Posts: 1026

United Kingdom 2015 Range Rover Vogue SE SDV8 Aintree Green

I had the software updated 3 times in the year I owned the F Pace and one problem would be cured only for others to emerge. It was very frustrating and I’d rather not have the system as a result. A shame, because if it works properly it would be brilliant

Post #574762 1st Dec 2020 1:31pm
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Heyloft



Member Since: 28 Apr 2012
Location: UK
Posts: 64

2019 Range Rover Vogue SE SDV8 Carpathian Grey

Martin2 wrote:
Mine is the same, it stays logged in for a few days then I need to enter the password again.

It has the latest software update, but I've not used the car that much since I updated it 2 weeks ago, so would have to check to see if that's sorted it.



Mine is updated and still does it Wot's that in old money

Post #575609 10th Dec 2020 6:21am
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Jase71



Member Since: 13 Apr 2016
Location: Mona Vale
Posts: 482

Australia 2017 Range Rover Vogue TDV6 Santorini Black

yes, I noticed yesterday that mine does it still too 2017 Range Rover Vogue V6 Diesel
2006 Range Rover Vogue V8 Diesel - gone

Post #575627 10th Dec 2020 10:08am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

I always use Waze via ACP but thought I'd plan a route using the Route Planner on my iPhone....

What a load of whatsit! Who on earth came up with this useless bit of kit???

I can't enter a route at all, it keeps telling me I have no route planned even though I enter a destination in the box, it tells me.. "Route to unknown Location",and underneath a bar with "start" on it...what is that all about?

Is there a tutorial anywhere which shows how to use it, because I have no idea? Big Cry All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #604732 25th Aug 2021 9:17am
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Martin2



Member Since: 15 Jun 2020
Location: Northamptonshire
Posts: 769

England 

The app used to work perfectly but hasn’t synced the last couple of times I’ve tried it. So I use the web version on my phone and it syncs automatically with no issues as all. MY23 Panamera E-Hybrid
MY19 SDV8 Autobiography - Sold

Post #604738 25th Aug 2021 11:10am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

I can't even get it to accept a route! How do you do it, I've tried everything! Censored All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #604746 25th Aug 2021 1:35pm
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Range Rover LSE



Member Since: 15 Jul 2012
Location: Preston
Posts: 46

United Kingdom 

As per Martin2 mentions above the app has stopped working for me and I can’t send destinations to the car. However as also mentioned going the web based route does work well, especially when using an iPad or similar device. Range Rover Sport 2023 D350 Autobiography
Gone RR L405 Autobiography SDV8, RR L405 VSE SDV8, RR L405 3.0L VSE, RR L322 BM 4.4, RR Sport, RR L322 TDV8 Vogue, Disco 4, Disco 3 (2 off), Disco 2 and RR Classic & RR LSE

Post #605244 31st Aug 2021 9:56am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

My car is in Llanelli according to the app and online, which is about 100 miles from where I am. I have been to Llanelli once in my life, so how can that be? I have no idea how to clear it...any ideas? All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #605245 31st Aug 2021 10:01am
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Range Rover LSE



Member Since: 15 Jul 2012
Location: Preston
Posts: 46

United Kingdom 

Last year I had the same issue with the car being stuck in the middle of Scotland on the InControl Route Planner whilst I was very much south of the border. The fix in the end was a trip to the dealers where some software was either re-loaded or reset. There were no hardware changes and the car was back the same day. What was strange was that the InControl Remote App worked fine throughout this episode and correctly recorded the cars location using that app. Range Rover Sport 2023 D350 Autobiography
Gone RR L405 Autobiography SDV8, RR L405 VSE SDV8, RR L405 3.0L VSE, RR L322 BM 4.4, RR Sport, RR L322 TDV8 Vogue, Disco 4, Disco 3 (2 off), Disco 2 and RR Classic & RR LSE

Post #605289 31st Aug 2021 11:34pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

Thanks LSE.

I've just deleted and reinstalled the app and now the map thinks I am in Germany! I tried to plan a route from my home to a destination about 15 miles away as a test and it doesn't load, but gives me a message which says " the destination is too far to walk"!! That's after setting the app to car mode in options.

I think JLR should sack all their IT people and replace them with people who know what they're doing......like my 8 and 10 year old grand daughters!!! All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #605309 1st Sep 2021 10:05am
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Jase71



Member Since: 13 Apr 2016
Location: Mona Vale
Posts: 482

Australia 2017 Range Rover Vogue TDV6 Santorini Black

I spoke to LR about the route planner app not syncing with the car any more. They got me to try the website based planner which does sync with the car but the app on my phone doesn't sync with the car. They have no idea when this will be fixed but it is apparently a fault with the app.

It used to work excellently but not anymore. The latest version is dated as May 21 and I have even informed 'here' that the LR app with their tech doesn't work... 2017 Range Rover Vogue V6 Diesel
2006 Range Rover Vogue V8 Diesel - gone

Post #616658 16th Dec 2021 5:30pm
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