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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black
Internet connection whilst in car

I can connect my iPhone to the RR so it shows a tick and although the vehicle is connected to my external WiFi at home I cannot access a web search on my iPhone.
I have a current micro sim inserted which has plenty of available data on it.
Can any connectivity expert explain where I am going wrong?

Post #592709 29th Apr 2021 6:09pm
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Kot



Member Since: 10 Mar 2021
Location: broadland
Posts: 1194

United Kingdom 

In connectivity, scroll down and select Hotspot, this allows your phone to use your Data sim etc 2018 SE SDV8 4.4 Byron Blue

Post #592763 30th Apr 2021 9:27am
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

Yes that is already done .all is as it should be but still no access

Post #592767 30th Apr 2021 10:08am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 899

United Kingdom 

Has it worked before? If so take the sim out, clean the contact area and re-insert. If that doesn't work try another sim card and if still no joy it could be the sim reader has stopped working and needs replacing. All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #592768 30th Apr 2021 11:18am
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 899

United Kingdom 

Also is Data roaming on, on your phone? All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #592769 30th Apr 2021 11:19am
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

Yes data roaming is on on iPhone. I have had car 4 months and never had it working ( so far)
I will try cleaning the contacts

Post #592815 30th Apr 2021 5:39pm
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

The contacts on the sim are clean. When I bought the car there was no sim inserted but Marshall Peterborough supplied one.

Post #592816 30th Apr 2021 5:47pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 899

United Kingdom 

What Simcard is it? Is it data only, have you tried the sim in your phone?

The best one is from 3. It's called "Internet with Legs" and you have a choice of card size.

I think I'd call the dealer and tell him it isn't working and let them deal with it, if it's all still in Warranty. All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #592817 30th Apr 2021 6:00pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 899

United Kingdom 

What Simcard is it? Is it data only, have you tried the sim in your phone?

The best one is from 3. It's called "Internet with Legs" and you have a choice of card size.

I think I'd call the dealer and tell him it isn't working and let them deal with it, if it's all still in Warranty. All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #592818 30th Apr 2021 6:02pm
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

It is a Ubigi micro sim as provided by our local JLR dealer in Peterborough.
The car is still under its original warranty and I am it’s sec owner.
I have managed to get the line of first prior to the signal bars. The Ubigi online instructions says connect can take up to two minutes but I have waited much longer than that. We do live in the country so I will keep an eye to see if a set of bars finally
Arrive . If not a visit to Marshalls may well be the next step!

Post #592824 30th Apr 2021 8:10pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 899

United Kingdom 

Is your SIM card internet data only? The dealer should have provided the correct one but you never know. I’ve never heard of the one you’ve got. I presume it fits the slot ok and is not loose or has to be forced? All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #592826 30th Apr 2021 8:19pm
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

I also have the same in an I-PACE so may try that. It fits the slot well and you can see track marks on the metal surface

Post #592827 30th Apr 2021 8:31pm
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

I presume it is data only. At present the capacity is replenished once a month by JLR but the current one shows zero usage

Post #592828 30th Apr 2021 8:33pm
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dentaldave



Member Since: 24 Dec 2020
Location: lincolnshire
Posts: 41

United Kingdom 2018 Range Rover Autobiography SDV8 Farallon Black

My I-PACE picks up 4G straight away and is 500mb. It’s card does not work in the Range Rover though whose card is 100mb only. I don’t know why the I-PACE card wouldn’t work in the RR unless there is a fault in the card reader. Do you think the card should be interchangeable?

Post #592830 30th Apr 2021 9:06pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 899

United Kingdom 

Not sure if it would be interchangeable. I’d give the dealer a call and see what they say as it’s on warranty All LR cars from 1984
2021.5 Vogue SE D300 Carpathian Grey
2018 Vogue SE British Racing Green GONE

Post #592831 30th Apr 2021 9:09pm
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