Home > Duckworth Parts > No reply to emails |
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darrenm Member Since: 06 Jan 2015 Location: chorley Posts: 182 |
Sent emails but not has a reply for the last week |
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8th Jan 2020 7:56pm |
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DrRob Member Since: 16 Apr 2015 Location: Petersfield, Hampshire Posts: 4302 |
Have you emailed Sophie direct?
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8th Jan 2020 8:02pm |
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darrenm Member Since: 06 Jan 2015 Location: chorley Posts: 182 |
Yes three times still no reply ended up ordering from lr direct |
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8th Jan 2020 8:35pm |
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Felstmiester Member Since: 06 Apr 2019 Location: Hertfordshire Posts: 262 |
I’ve also emailed and put a post but it’s been two weeks. No offence but I’ll have to go elsewhere |
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24th Feb 2020 7:00pm |
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darrenm Member Since: 06 Jan 2015 Location: chorley Posts: 182 |
That’s what we have done with are trading account |
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24th Feb 2020 7:23pm |
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supershuttle Member Since: 20 Mar 2011 Location: Lancashire Posts: 3783 |
I also got no reply and went elsewhere.
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25th Feb 2020 1:05pm |
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pld118 Member Since: 25 Mar 2013 Location: Bairns Posts: 4218 |
They've got a phone number too |
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25th Feb 2020 2:49pm |
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JCW Member Since: 13 Apr 2013 Location: Cotswolds Posts: 863 |
I dropped a part request PM to Sophie last week but so far no response, so I called this morning and ordered the part over the phone no problem. Got through straight away and part ordered, paid for and delivery arranged in under 10 mins. |
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26th Feb 2020 1:34pm |
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Gazcw Member Since: 11 Jan 2020 Location: Northampton Posts: 172 |
I think you have all been spoilt by Dan 2011 4.4tdv8 Vogue
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26th Feb 2020 3:14pm |
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verydisco Member Since: 10 Dec 2009 Location: UK/US Posts: 2952 |
I have been dealing with Sophie for the last couple of days ordering and shipping Defender parts abroad and she has been excellent, but yes, Dan was priceless! l=Oo\________/oO=l l:OolΞΞΞΞΞΞΞloO:l
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26th Feb 2020 4:43pm |
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Gazcw Member Since: 11 Jan 2020 Location: Northampton Posts: 172 |
I am on other forums for my Italian garage queen and they are sponsored similarly, but we always pick up the phone or email. For a sponsor to respond so quickly as I have seen on here in past threads is great but I wouldn't personally expect that.
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26th Feb 2020 6:40pm |
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