How long ago did you buy it? all smug in my new plug!

2021 Westminster Black D300
2013 Vogue SE - gone
Some Porsche Cayenne guff pretending to be a 4x4!!
2006 Vogue
2004 Vogue
2001 Vogue

Two weeks.

Did you not inspect the car before purchase?

Jim

Yes and I didn't notice. When I went out for the test drive and returned the car was under cover.

But to my mind that is not really the issue. If the seats shouldn't crack that early in life I would have thought it a warranty job. I do of course accept that the car is 2 years old, but I've owned 30 year old classic cars with less cracking.

As it’s only 2 weeks since you purchased it I think that you would possibly be able to reject it.

Did you purchase from a main dealer? If so do they have a time period for a full refund?

If you like the cat and want to keep it the threat of returning it may encourage them to restore or valet the seats so that they don’t look as bad.

Jim

I do like the car and wouldn't reject it.

Our service manager at the local dealership seemed also to think their decision was a bit harsh. He has given me another number to call.