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danp03



Member Since: 30 Nov 2015
Location: Newcastle
Posts: 109

United Kingdom 
SDV8 Gearbox issue (LR approved warranty declined claim)

Hi, looking for some advise please. I have an 2014 4.4 SDV8 Autobiography bought from Stratstone 18 months ago, mileage is currently 75k. The vehicle has been plagued with issues and I have had to use assistance around 10 times due to break downs where the car was unable to be driven (red warning or limp mode)

The latest issue is in regards to the gearbox. There is a hesitation upon pulling away, the revs build slightly but the car does not move, it then clunks into gear and pulls away. The situation is worse whilst on a hill or turning out of a junction. I have been advised the car is still drivable and to continue using it.

My wife took it to the dealer today, the mechanic took it for a test drive and immediately confirmed the issue. I have been advised the service team have to follow a bullitin procedure to rectify the issue and initially this would involve flushing of the transfer box. LR approved extended warranty have declined the claim and said this is not covered and I would need to fund this (£800) with no guarantee it would rectify the issue. If this procedure does not work and it’s mechanical then this may be covered but not guaranteed.

Any guidance would be greatly appreciated. Many Thanks. Dan

Post #502769 25th Jan 2019 4:34pm
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GraemeS



Member Since: 06 Mar 2015
Location: Wagga area
Posts: 2469

Australia 2012 Range Rover Autobiography TDV8 Bournville

There is a known problem with the transfer case operation that is resolved with flushing the transfer case oil then performing a transfer case re-calibration, which is an inbuilt function initiated by diagnostics. However the TC problem isn't normally associated with your vehicle's symptoms. The price seems high for the minimal work and oil involved so perhaps ask an independent workshop for a price to have it done anyway to see if the problem is resolved.

Post #502791 25th Jan 2019 7:40pm
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cass



Member Since: 12 Oct 2011
Location: northumberland
Posts: 731

United Kingdom 

Have you spoken directly with the warranty provider?
I’ve had experience of possibly the same dealer telling me “it isn’t covered” then finding out the warranty company hadn’t even been asked. The warranty company paid in my case.

Post #502820 26th Jan 2019 7:41am
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Foz01



Member Since: 26 Nov 2017
Location: Aberdeen
Posts: 31

United Kingdom 

Does the Warranty increase exclusions or change based on age/miles?

Post #502848 26th Jan 2019 2:05pm
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xjrsupercharger



Member Since: 09 Feb 2014
Location: Weybridge, Surrey
Posts: 8

United Kingdom 

I'm looking at buying a RR 2014 SDV8 from a main dealer based on the 2yr used warranty. I'm slightly alarmed at how this wouldn't be covered by a dealership warranty! What's their excuse? 2015 L405 SDV8 Autobiography
ex 2008 RR Vogue TDV8
ex 2001 RR P38 4.6 Vogue
ex RR Classic

Post #503064 28th Jan 2019 3:51pm
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chugga90



Member Since: 24 Jul 2015
Location: Chilterns
Posts: 153

United Kingdom 

Lazy bar tenders who give no customer care once they have your money.
Avoid the stress and inconvenience

Go buy another vehicle from someone who values customers.

Post #503072 28th Jan 2019 4:20pm
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Spooky



Member Since: 03 Aug 2009
Location: Swindon, Wilts
Posts: 190

United Kingdom 2014 Range Rover Autobiography 5.0 SC V8 Corris Grey

Personally, I'm surprised that an issue with driving away can be resolved by 'flushing the transfer box' - this is permanently engaged (either in high or low)!

To me (no, I don't own a 405 ... yet!) the issue sounds like either low fluid level in the main gearbox, or a serious failure within the mechatronic unit. Regards,
Mick

'Bertha' - 2014 SDV8 Autobigraphy
'Vincent' - 2010 TdV8 Vogue SE
- 'Molly' - 2005 HSE Auto
'Dixie' - 2000 D2 Td5 ES

Post #503358 30th Jan 2019 7:10pm
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GraemeS



Member Since: 06 Mar 2015
Location: Wagga area
Posts: 2469

Australia 2012 Range Rover Autobiography TDV8 Bournville

The transfer case issue shows-up when turning, particularly at slower speeds but not in a straight line, as the clutch grabs when it should slip when the front and rear wheels travel different distances.

Post #503368 30th Jan 2019 7:55pm
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marcochezzi



Member Since: 19 Jun 2016
Location: Johannesburg
Posts: 94

South Africa 2011 Range Rover Vogue SE 5.0 SC V8 Fuji White

Thats interesting..

I've noticed with mine that on occasion only from standstill then moving into a hard right or left turn I get a thump.. Nothing dramatic, quite muted but a thump none the less, not gearbox shifting down at all as I am in 1st gear, 2014 5.0SC, approx 22K miles.. transfercase was seemingly flushed but not because of this symptom...

Post #504104 6th Feb 2019 6:51am
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GraemeS



Member Since: 06 Mar 2015
Location: Wagga area
Posts: 2469

Australia 2012 Range Rover Autobiography TDV8 Bournville

Just flushing the TC won't fix this particular problem as re-calibration is also required.

Post #504107 6th Feb 2019 7:57am
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Crasher242



Member Since: 07 Mar 2019
Location: Warwickshire
Posts: 132

United Kingdom 2014 Range Rover Vogue SE SDV8 Corris Grey

Spooky wrote:
Personally, I'm surprised that an issue with driving away can be resolved by 'flushing the transfer box' - this is permanently engaged (either in high or low)!

To me (no, I don't own a 405 ... yet!) the issue sounds like either low fluid level in the main gearbox, or a serious failure within the mechatronic unit.


Hi
Apologies for the thread resurrection - as I'm a relative newbie to RR ownership, is there any way of being able to check the fluid levels in the main gearbox - easily?
Also - how often should the gearbox fluids be changed? Is it part of a main service every X thousand miles?
Mines on 82k miles - and today (especially when it was cold this morning) I had same symptoms of it being sluggish to pull away in first (horrid stop start traffic) - no thumping or thudding noises, and she will pull away if I give it some gas.

Cheers Current
Vogue SE 4.4 SDV8
Previous highlights
Many Mini's!
Audi S8
Audi A6 Avant (the petrol guzzling Bi-turbo)
Subaru H6 3.0 Estate
Peugeot 406 Coupe V6
Audi 80 Quattro Sport

Post #510814 3rd Apr 2019 7:35pm
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MJGH



Member Since: 15 Jul 2018
Location: Essex
Posts: 101

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

('Also - how often should the gearbox fluids be changed? Is it part of a main service every X thousand miles?')


If you look in the Wiki under information there are copies of what is carried out at each service for the L405.
This will tell you at what mileage and interval the gearbox oils etc should be changed.
Hopefully this will help.

Post #510820 3rd Apr 2019 8:28pm
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Crasher242



Member Since: 07 Mar 2019
Location: Warwickshire
Posts: 132

United Kingdom 2014 Range Rover Vogue SE SDV8 Corris Grey

Thanks

I guess i should have checked there in the first instance! Current
Vogue SE 4.4 SDV8
Previous highlights
Many Mini's!
Audi S8
Audi A6 Avant (the petrol guzzling Bi-turbo)
Subaru H6 3.0 Estate
Peugeot 406 Coupe V6
Audi 80 Quattro Sport

Post #510879 4th Apr 2019 12:03pm
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Fifth Horseman



Member Since: 04 Jul 2016
Location: Lanarkshire
Posts: 221

Scotland 2018 Range Rover Vogue SE SDV8 Carpathian Grey

I’d start by changing the gearbox oil. The Landrover “recommended” 160,000mile/10 year change interval is way too long. ZF, the gearbox manufacturer recommend 100,000km(60,000mile)/8 year changes see this

It’s the same gearbox as on the D4. How to change the oil is here on the disco3.com site.

Post #510903 4th Apr 2019 4:19pm
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Crasher242



Member Since: 07 Mar 2019
Location: Warwickshire
Posts: 132

United Kingdom 2014 Range Rover Vogue SE SDV8 Corris Grey

Thanks for the link.

My problem is that i am handy with electrics, computers and code, but an absolute novice with plumbing, spanners and oily bits Smile

I may defer this to a local specialist (not a main dealer) to take on for me. Current
Vogue SE 4.4 SDV8
Previous highlights
Many Mini's!
Audi S8
Audi A6 Avant (the petrol guzzling Bi-turbo)
Subaru H6 3.0 Estate
Peugeot 406 Coupe V6
Audi 80 Quattro Sport

Post #510992 5th Apr 2019 12:11pm
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