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Jon S



Member Since: 10 Aug 2016
Location: Exeter
Posts: 32

United Kingdom 
how does the car know when you need a service?

Does anyone know what precipitates the car to tell you that a service is needed. I had mine done only 5000 miles ago (6months) and it seems to think it needs another one. I think it's just being greedy as I don't drive it hard and although I tow occasionally I haven't done more than 1000 miles towing a small caravan and that was mostly on motorways. Does it check the oil quality somehow?
Thanks
Jon

Post #450059 6th Sep 2017 4:13pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7926

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Oops

Last edited by Alistair on 6th Sep 2017 6:09pm. Edited 1 time in total

Post #450080 6th Sep 2017 6:05pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7926

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Yes - when I bought mine I was told that it checks the oil quality

I've not had mine complain so far, bUt have done the changes slightly early as I regularly do 1500+ mile trips and Sod's law says it will complain 50 miles into one.

However, I also gave up MD servicing, so an oil change doen]sent cost silly money either Whistle

Post #450084 6th Sep 2017 6:08pm
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Red Merle



Member Since: 19 Sep 2016
Location: Cornwall
Posts: 2158

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

It does check the oil quality and it's very likely to be contamination with diesel as a result of interrupted DPF regeneration cycles. In LR's technical bulletin's own words "continued running with diesel contaminated oil will cause engine failure".

Post #450107 6th Sep 2017 7:01pm
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syl



Member Since: 24 Jan 2017
Location: Somerset
Posts: 30

See this

2017-07 JLRP00100 Service indicator message and oil dilution

Post #450113 6th Sep 2017 7:42pm
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Jon S



Member Since: 10 Aug 2016
Location: Exeter
Posts: 32

United Kingdom 

Oil dilution sounds bad. How does it happen? Mine's a 2013 so does this service bulletin still apply?

Post #450128 6th Sep 2017 9:05pm
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Red Merle



Member Since: 19 Sep 2016
Location: Cornwall
Posts: 2158

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

To see how widespread the problem is, Google this:


dpf regeneration oil level rising


To summarise, to unblock a partially blocked DPF, where you might not regurlay drive at high enough speed often enough, your car will go into active regeneration. This does anumber of things, but it includes injecting a lot more diesel during the process. If the engine is stopped before completion, excess diesel will seep down past the piston rings and into the oil where, after a while, it wrecks the oil.

As you can see from Google, it's not just LR.

Does your 2013 car have a DPF?

Post #450140 7th Sep 2017 5:07am
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Red Merle



Member Since: 19 Sep 2016
Location: Cornwall
Posts: 2158

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

I'll be getting my first oil change done at 8,000 miles (about 3 months), or less and pay for an analysis of the used oil and see what they find.

Post #450147 7th Sep 2017 6:34am
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Jon S



Member Since: 10 Aug 2016
Location: Exeter
Posts: 32

United Kingdom 

I don't know about the DPF but I presume it has. Ironic though as the service warning thing came up after a trip to Italy- certainly plenty of time for DPF regen to occur!. I guess it may have happened before though. I'll get it book in for an oil change ASAP
Thanks for all your help

Post #450153 7th Sep 2017 7:05am
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7926

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

The service bulletin only seems to refer to the 3.0 engine - does the same thing apply to the 4.4 ?

I ensure mine has a regular Italian tune up - which seems to work for me Whistle

Post #450161 7th Sep 2017 7:38am
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Jon S



Member Since: 10 Aug 2016
Location: Exeter
Posts: 32

United Kingdom 

I've just read to the second page and you're right it is only 3.0l models. I asked my local non franchised specialist and he seemed to think that he hadn't heard of this being a problem in the V8s. I don't know if this is reassuring enough for me to ignore it / get the garage to rest it for the time being or maybe I should ask them to take out a sample of oil for testing.
I'll wait till I can get it to the garage (not using the car at the moment so not a big hurry). I'll post again when I have any further info.

Post #450179 7th Sep 2017 11:38am
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7926

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Had my oil done at my Indy today - £120

Even if you want to keep a MD history intact, personally, I'd just get an interim change done by an Indy - kind of off the record - IMHO, for that money, it's not worth the stress.....

Post #450180 7th Sep 2017 11:46am
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fisha



Member Since: 25 Sep 2009
Location: Scotland
Posts: 1350

2015 Range Rover Autobiography SDV8 Aruba

The BMW diesel engines sense the oil life by means of an optical sensor which the oil passes over ... the dirtier it is, the darker it is ... till the point it thinks it needs changed.

I would imagine the LR engines use a similar method to sense the oil quality. That combined with factoring based on mileage, how hard driven etc etc. V8 or else ...

Post #451044 15th Sep 2017 8:28pm
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martinf



Member Since: 26 Dec 2014
Location: sussex
Posts: 256

United Kingdom 2016 Range Rover Vogue TDV6 Santorini Black

Mine was serviced last week and the service indicator still shows in needs a service. I queried this with the dealer as the list of tasks has a tick against the box for service indicator reset.
Turns out there is a software problem and the dealer can't reset the service indicator until LR sort out the software. Also the Service needed message is not showing on start up as described in the bulletin above. Apparently they can't fix this either.
With my problem with the InControl app no longer working ( see another thread) I am beginning to think that LRs ambitions with software are running ahead of their capability.

Post #451465 20th Sep 2017 6:35am
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Jon S



Member Since: 10 Aug 2016
Location: Exeter
Posts: 32

United Kingdom 

just an update- my non franchised specialist plugged in his computer and told me that it looks like he forgot to re-set the service indicator properly- apparently you need to re-set it for oil and service rather than a single reset as on all other models. He apologised and I hope he's right (bit paranoid about the contamination thing now but this seems to only be in V6s)

Post #452519 30th Sep 2017 9:33am
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