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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 4218

Scotland 2014 Range Rover Vogue SDV6 Santorini Black
L405 Corrosion Warranty Confusion

LRCS told me this week that if a main dealer is selling an Approved Used L405, then it is a clean slate process that cancels out any previous corrosion inspections that might have been missed or not recorded on LR systems. Because to sell as an A.U car the main dealer is vouching for the fact the vehicle is sound.

In contrast, a main dealer later informed me that any non franchise servicing or missed services will invalidate the 6 year warranty.

Who is right?

Post #446123 29th Jul 2017 1:51pm
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Baltic Blue



Member Since: 13 Aug 2015
Location: North Wales
Posts: 3763

United Kingdom 2011 Range Rover Vogue SE TDV8 Baltic Blue

My experience with 3 different LR main dealers over the years has always been the same......
They won't carry out any warranty work until someone, either the warranty company or JLR agrees that they are paying.

This seems wrong to me.
The dealer gets your money so they should carry out any necessary work without waiting for authorisation from whoever.
They should then seek repayment from either JLR or the warranty company when the repair is completed.

Perhaps some clever " Legal Expert" on here can draft a contract of agreement between us " The customer " and them "The selling dealer".
It would cut out weeks of wasted time waiting for authority to carry out necessary repairs.

Utopia??? G reg 2.5VM Vogue Portofino red 1991- 1999
V reg 2.5td P38 Rioja red 1999- 2006
53 reg td6 Vogue Oslo blue 2006- 2015
11 reg 4.4 TdV8 Vogue SE. Baltic blue 2015- date.
https://www.fullfatrr.com/forum/topic56162...tty+affair

Post #446125 29th Jul 2017 2:16pm
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JamesD



Member Since: 21 Jan 2013
Location: Worcestershire
Posts: 203

United Kingdom 2016 Range Rover Vogue TDV6 Corris Grey

LR have to honour the warranty as long as the car has been serviced by a VAT registered garage and has used genuine parts. This is part of EU block exemption rules. 2021 L405 Vogue D300
2016 L405 Vogue 3.0TDV6 (Sold)

Post #447359 10th Aug 2017 1:06pm
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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 4218

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

Agreed JamesD... the selling main dealer could also give a written assurance that in the event of LR declining any future corrosion warranty claim (based upon any non franchised history) then the dealer would honour such a claim as per the LR corrosion warranty definition Thumbs Up

Post #447430 10th Aug 2017 7:11pm
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