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Dave



Member Since: 03 May 2016
Location: Norfolk
Posts: 187

United Kingdom 2012 Range Rover Westminster 4.4 V8 Santorini Black
Local Hunter LR

As my car RR has been dealer service from new i was keen to keep this going. I got a quote a few weeks ago to do an oil change and pollen filter at a cost of over £600. I decided to buy my own oil and filters. I went to my local Hunters and told them I would be supplying my own genuine LR parts and oil, all I required was an oil change a I did the pollen filter myself. They couldn't give me a price until after it had been done. I picked the car up yesterday, cost of the oil change was £199, expensive I thought considering it probably only took an hour, but I paid it. I then asked the service guy if they had stamped my book, he said no as we didn't carry out the service. After much discussion he reluctantly stamped my book. I then went to start the car and the service warning was displayed. I then went back to the service guy and asked him to clear the service warning. Same conversation, as we didn't carry out a service. I was getting pretty irate at this stage and explained that they did carry out the service only I supplied my own genuine parts and oil. Again, reluctantly, they cleared the service warning. I have my own gap IID tool and I could have cleared it myself, but it was the principle now. Seems they weren't happy that I supplied my own oil and filter. Anybody else had similar experiences? Dave

2012 Vogue Westminster 4.4

Post #444009 9th Jul 2017 9:43am
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Red Merle



Member Since: 19 Sep 2016
Location: Cornwall
Posts: 2158

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

Which scheduled service is only an oil, filter and pollen filter change and absolutely nothing else?

Post #444012 9th Jul 2017 10:05am
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7925

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

I guess they technically they didn't perform a service to LR standards as that has a bunch of other checks etc, all they did was change the oil.

Though I agree that it seems very expensive for just an oil change labour cost

Post #444014 9th Jul 2017 10:09am
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Baltic Blue



Member Since: 13 Aug 2015
Location: North Wales
Posts: 3765

United Kingdom 2011 Range Rover Vogue SE TDV8 Baltic Blue

Just for info, I had my 2011 serviced this week and they called it a 6 year service but signed the book as Inspection 1.
Last year it was signed as an oil service ? G reg 2.5VM Vogue Portofino red 1991- 1999
V reg 2.5td P38 Rioja red 1999- 2006
53 reg td6 Vogue Oslo blue 2006- 2015
11 reg 4.4 TdV8 Vogue SE. Baltic blue 2015- date.
https://www.fullfatrr.com/forum/topic56162...tty+affair

Post #444018 9th Jul 2017 10:34am
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stan
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Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35272

United Kingdom 

same happened with my SC i had...the dealer changed the oil but wouldn't stamp the book cos i refused the pollen filter... ... - .- -.




Y. O. L. O.
.

Post #444031 9th Jul 2017 12:06pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7925

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

I guess the reverse would make the point more clearly - I changed the oil and filter myself, but could you do the pollen filter etc and them stamp the service book ? Whistle

Post #444066 9th Jul 2017 6:33pm
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Baltic Blue



Member Since: 13 Aug 2015
Location: North Wales
Posts: 3765

United Kingdom 2011 Range Rover Vogue SE TDV8 Baltic Blue

I have decided to do as much servicing as I can now my warranty has expired so I am going to enter anything I do in the service book myself and allocate a double page per year, then sign and date it.
It will be worth peanuts by the time I move on. G reg 2.5VM Vogue Portofino red 1991- 1999
V reg 2.5td P38 Rioja red 1999- 2006
53 reg td6 Vogue Oslo blue 2006- 2015
11 reg 4.4 TdV8 Vogue SE. Baltic blue 2015- date.
https://www.fullfatrr.com/forum/topic56162...tty+affair

Post #444067 9th Jul 2017 6:49pm
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