My first problem after 11 months of trouble free driving the car has let me down - neither of the smart keys are working

got into the car using the skeleton key turned off the alarm and managed to start it all seems to be working ok
even managed to get the folding mirrors back into their normal driving position

each time I enter the car and press the start button it says " smart key not found" so have to use the emergency method of holding key against the steering column

the battery voltage is showing 12.6v with engine off and 14.8volts with engine running - so I don't think its a battery issue but of course it could be !

plugged in the iiD BT tool it does not show any faults at all I don't think the iid tool can re-programme the keys on the 2016MY

had already arranged for its first ever service on 15th Nov at the dealers I bought it from,
notified them of this fault they say they will investigate and hopefully rectify under warranty, with a bit of luck all on the same day, there maybe a charge for the investigation so fingers crossed
I will find out how good the well known JLR dealer whose name begins with 'S' in Aylesbury is

but in the meantime I don't think I'm unable to lock or alarm the car, but at least I can drive it

any one got any ideas ? various other LR's this one is still the best

Last edited by philbathurst on 16th Nov 2016 9:30am. Edited 1 time in total

Call out LR assistance  2014 SDV8 Autobiography

Gone: 2012 RRS SDV6 HSE, 2007 RRS TDV6 HSE

+1 LR Assistance has to be the way to go

Why should they charge you for investigation if it's only a year old? Agueroooooooooo. 93-20
I swear you will never see anything like this ever again....watch it..drink it in.

There is a recall on this age of car to sort the smart key, how surprising your dealer failed to tell you this. letters not necessarily in the right order

Now you mention it mine was in for 1st service 3 weeks ago and the dealer asked for both keys to do an update. Agueroooooooooo. 93-20
I swear you will never see anything like this ever again....watch it..drink it in.

just discovered I can lock it with the skeleton key , don't know why I didn't try that earlier must be an age thing
as I can drive it its not too much of a hassle so I shan't bother with LR assistance, just hope its simple free fix various other LR's this one is still the best

Pfazz wrote:

Why should they charge you for investigation if it's only a year old?

Dixy wrote:

There is a recall on this age of car to sort the smart key, how surprising your dealer failed to tell you this.

How far back does it go please?

visited Stratstone Aylesbury yesterday
Key Validation Module replaced under warranty & 1st service cost £439, everything only took 3.5 hours, all working OK now
quite impressed with their service

however noticed on the way home when sat nav gives directions the radio does not mute not sure if its something I've adjusted
anyone got any ideas ? various other LR's this one is still the best

Not heard of that one.

The volume for the sat nav is set by adjusting the volume when the sat nav is talking - so may be worth trying a volume adjustment.....

think I shall try restoring default settings on sat nav to see if that sorts it

well that didn't work
have run out of ideas other than pulling the fuses and resetting the whole infotainment system ( do they still call it that ?) various other LR's this one is still the best

I've accidentally turned my Sat Nav volume down several times now - if you happen to alter your music volume as the Sat Nav says something, you end up turning that volume level down instead. Easiest way to get it back, assuming you have a destination set, is to go onto the Sat Nav map and touch the speaker looking icon at the top of the screen towards the right to make the Sat Nav repeat its last directions and as you do this, turn up the volume knob to the preferred level. If the voice ends and still isn't loud enough, just repeat it (I find it easier than guessing what level to set it at in the audio volume setup menu). Steve

Main car : FFRR L405 Vogue SDV8
Other car : Vauxhall Lotus Carlton
Past cars : FFRR L322 Vogue TD6 SE (Sept 2006 MY07) ; LandCruiser SWB ; 4-Runner ; Supras; XJS V12 LeMans