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Tuts



Member Since: 24 May 2012
Location: Bishop’s Stortford, Herts
Posts: 201

United Kingdom 2003 Range Rover Vogue 4.4 V8 Java Black
Front Diff/prop failure.

Big Cry So...
This has finally given up on my Range - completely let me down whilst on holiday with the wife and kids and loads of camping gear on board .

I've had it at a local gearbox and diff specialist who has confirmed the splines have given up and failed at the coupling.

Does anyone know the last recorded date that the recall was honoured ?

Have I missed the boat completely !??
If it's a case of call and try then who do I call - my local dealer (even if it wasn't the original supplying dealership ?)
Does anyone have the recall reference number / urn?

Failing that does anyone have a phone no. For Land Rover uk main customer service so I can call them and ask for advice

If I have to pay myself for a new prop and diff and fitting it's Ł1500 for genuine parts fitted Big Cry 2003 Vogue 4.4 V8 Java Black

Post #403698 6th Sep 2016 4:56pm
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1374

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

LRCR is 0870 5000 500. Good luck. Only Range Rovers since 1988

Post #403699 6th Sep 2016 5:03pm
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Tuts



Member Since: 24 May 2012
Location: Bishop’s Stortford, Herts
Posts: 201

United Kingdom 2003 Range Rover Vogue 4.4 V8 Java Black

Thanks mate Thumbs Up 2003 Vogue 4.4 V8 Java Black

Post #403701 6th Sep 2016 5:18pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8190

England 2014 Range Rover Autobiography SDV8 Loire Blue

If you end up paying, use second hand bits off eBay... much much cheaper and if they are the modified ones (and I haven't seen an unmodified one yet) then they will be fine.... Thumbs Up Pete

__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Parchment over Navy Interior. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand, Jet Interior. Sold
2002 L322 Vogue 4.4 V8 Epson Green, Ivory over Aspen Interior (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #403707 6th Sep 2016 5:42pm
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Tuts



Member Since: 24 May 2012
Location: Bishop’s Stortford, Herts
Posts: 201

United Kingdom 2003 Range Rover Vogue 4.4 V8 Java Black

Do you think I need to worry about the mileage of the donor part or is it the coupling that is the only part that generally fails ? 2003 Vogue 4.4 V8 Java Black

Post #403718 6th Sep 2016 6:54pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8190

England 2014 Range Rover Autobiography SDV8 Loire Blue

Get the lowest miles you can but don't worry too much, most places give a warranty and a mechanic should be able to check it before it's fitted... Thumbs Up Pete

__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Parchment over Navy Interior. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand, Jet Interior. Sold
2002 L322 Vogue 4.4 V8 Epson Green, Ivory over Aspen Interior (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #403729 6th Sep 2016 7:55pm
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Tuts



Member Since: 24 May 2012
Location: Bishop’s Stortford, Herts
Posts: 201

United Kingdom 2003 Range Rover Vogue 4.4 V8 Java Black

Called them, they searched my VIN and told me there's no outstanding recalls shown for my vehicle ? They didn't seem to know anything about a front diff recall at all (I thought it was a big issue??) . They asked me for a recall no. Or a service action request no. ?? I don't have either ???

What she did so however was look through the previous work completed by JLR on my car - this showed the diff was replaced in 2004 (the car is a 2003!)

However the recall was in 2008 I think ?? Do you think the 2004 replacement would have negated my car being due a recall ? 2003 Vogue 4.4 V8 Java Black

Post #403808 7th Sep 2016 8:25am
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Tuts



Member Since: 24 May 2012
Location: Bishop’s Stortford, Herts
Posts: 201

United Kingdom 2003 Range Rover Vogue 4.4 V8 Java Black

Also - as a credit to this forum - the JLR customer service asked for my VIN , once I gave it she types away --

"oh it's a fullfat , a proper one....sorry shouldn't say that really "

Thumbs Up Thumbs Up 2003 Vogue 4.4 V8 Java Black

Post #403814 7th Sep 2016 8:47am
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RRPhil



Member Since: 22 Aug 2011
Location: Blackburn, Lancashire
Posts: 963

United Kingdom 

You need to quote the Q041 Service Action from June 2008. Land Rover were careful to describe it as a “Loyalty Assurance Programme” and not a recall.

http://www.fullfatrr.com/forum/post244001.html#244001

Anything done to your front final drive in 2004 would still have used the original 'rigid' parts.

Phil

Post #403847 7th Sep 2016 11:59am
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1374

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

I think the recall was in 2008, but there were failures before that which would have been repaired under warranty or at the owner's expense - yours was presumably a warranty job if the car was only a year old. The problem seemed to have been caused by misalignment and I believe the recall repairs incorporated a joint to make that less of an issue, perhaps in 2004 there was no additional joint and so your car remained vulnerable, even if it did last 12 years.

I have had various conversations with LRCR over the years and suspect there might be sufficient staff turnover for the spline recall no longer to be in the minds of current staff. Also, my impression is that LRCR front line staff are more call handlers than technicians and need to refer issues like this on to someone else, they will just look up your VIN on the recall section of their computers and see what it says.

You might consider speaking to the service dept of your local LR franchise to see what they know about the status of the recall as they would be the normal place to get the work done at LR's expense if the recall is still relevant. Alternatively you might try asking LRCR to refer you on to someone on the technical side who knows about the splines. I had a problem with the recall work done on my 2004 car and had a most useful conversation with a technical person there. I don't know whether they still allow owners to speak to technical people direct, more recently the call handlers have spoken to them and then called back, less satisfactory but no doubt more efficient at the LR end. Only Range Rovers since 1988

Post #403853 7th Sep 2016 12:14pm
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RRBlue



Member Since: 23 Feb 2012
Location: Cambs
Posts: 222

England 2005 Range Rover Vogue SE 4.2 SC V8 Buckingham Blue

Were there any symptoms? I had a whining diff on my 2005 S/C for some time, then replaced it with a genuine new one which was much better but then it started whining. It was then replaced with another new one which now whines so loud, I can hardly hear fthe wireless. All within in a two year time frame. I changed the oil in the current diff yesterday. It was like Bisto and the drain plug had a thick coating of a silvery grey gunge.

Any thoughts on what I might be missing as I have run out of ideas? 2014 5.0 Supercharged Autobiography & 2015 3.0SDV6 HSE Lux Discovery 4
2005 4.2 Supercharged Vogue SE & 2011 3.0SDV6 HSE Discovery 4
2002 4.4 Vogue
2000 4.6 Vogue
2010 Freelander 2 TD4 HSE
2009 Freelander 2 TD4.e 2009
1992 Mercedes 300D
1986 Renault 2.1 Turbo D
1976 Morris Marina 1.8

Post #404165 9th Sep 2016 12:42pm
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Zebedee



Member Since: 09 Jun 2016
Location: Cheshire/South Manchester
Posts: 377

United Kingdom 2013 Range Rover Vogue SDV8 Santorini Black

LR (Guy Salmon, Knutsford) replaced the front diff in my 2004 car in January 2012.

I seem to remember this taking a while to authorise because I was told the programme ended at the end of 2011 but as they had been waiting for parts to do mine they agreed to complete the job. Current:
- 2017 L405 3.0 V6 Autobiography
Sold:
- 2013 L405 4.4 TDV8 Vogue
- 2004 L322 4.4 Vogue (BRC LPG)
- 2002 L322 4.4 HSE (having fixed timing chain guides)
- 2000 P38 4.6 Vogue (BRC LPG)
- 1981 2-door In-Vogue
- 1980 Ex-Army SIII LWB
- 1976 SIII LWB
- 1968 SIIA
Stripped for parts:
- 2003 L322 4.4 Vogue

Post #404327 10th Sep 2016 1:03pm
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mjdronfield



Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7793

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

Mine was done in Dec 2011 by the local dealer and I was told that it wouldn't be long before they wouldn't get any more authorised....on my TD6, obviously....

Thumbs Up 2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

Post #404330 10th Sep 2016 1:12pm
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