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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8627

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

definitely not right then.

Might expect it on a higher milage box which has towed regularly, in which case ZF recommend that the transmission fluid is changed every 60k, however on that sort of milage there should be no problems with the fluid, though some do like a precautionary filter and fluid drop at about 40k to prevent any trouble.

I would kick off and get LR involved. Ryan on the LR CRC part of the forum is a decent place to start, he helped me out when the dealer dragged it feet about a new upper tailgate. There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
KIA E-Niro 4+
2010 LR D4 Commercial 2.7 TDV6

Post #368434 22nd Jan 2016 4:11pm
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1385

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

My (2012 TDV8) gearbox was replaced under warranty because 2 litres of gearbox fluid had leaked out at the join to the engine. There was no message or sign of damage, but I was told that LR policy was to replace in such circumstances (as RRPhil says the approach is to replace whole units rather than repair). I suppose there might have been some damage to the face of the gearbox which would have prevented proper fitting in future, but that was not mentioned, so my understanding was the replacement was precautionary due to the fluid having been insufficient for a period of a few days and, I think, under 100 miles. This was in the context of a demonstrator with 4500 miles which I had owned for eight days. Shocked The decision to replace was made without any pressure from me, though I did have to apply pressure through the dealer and LR Customer Relations when I was told that such gearboxes were on back order and there was no indication when one might be available.

If it was policy to replace in those circumstances, I am surprised that it is not policy to replace in this case, which seems to me to have at least as much potential for damage within the gearbox (though I have no expertise with gearboxes). I suppose if it is a defective filter and the warning stopped things being made worse, replacement of fluid and filter might be enough, but if the filter is clogged with debris then I would want the cause to be investigated and, with the gearbox being a major component, one would hope the warranty would cover it. Only Range Rovers since 1988

Post #368458 22nd Jan 2016 5:46pm
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Fleagle_UK



Member Since: 20 Mar 2013
Location: Cheshire
Posts: 409

United Kingdom 2014 Range Rover Autobiography SDV8 Luxor

Well, phone call today from dealership saying that they have changed the transmission filter and oil and that Landrover technical have have said to return the car to me as they are not prepared to authorise any further work or investigation at this stage. They have allegedly dissected the old filter and there are no traces of metal swaf/filings/shrapnel etc etc

Of course I have to be slightly cynical in that the warranty finishes in a couple of months. Confused and surely they wouldn't be daft enough to try and defer an £8k box swap out until after the warranty had expired?? Shocked

But who knows - maybe it will be fine.

Post #370751 5th Feb 2016 5:12pm
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ajac8



Member Since: 04 Oct 2011
Location: Shakespeares County
Posts: 1656

United Kingdom 2013 Range Rover Autobiography SDV8 Baltic Blue

This is a real tail of woe. RRPhil's comment about taking the issue to ZF seems a good move to me. Its a pity its so difficult to be part of the rectification / investigation process first hand with dealers and everything they say has to be taken as the truth without any evidence to show for it.

Surly if a component has a 9 year service life by direction of the vehicle supplier and it only lasts 4 years - its not fit for purpose especially as its only done 40K miles.

This is not one I would drop I have to be honest.

If works are not warranty works - where do we stand in being able to claim the old parts back? Bit late now I know but just wondered.

Good luck Thumbs Up 405 AB exec seats Baltic and Cirrus
93 RR Classic efi

Remember it's easier to get forgiveness than permission!

Gone in order:
4.4 TDV8 SE - gone to a good home
93 Classic hard dash Plymouth Blue
03 L322 Oslo Blue
2000 Disco TD5 ES Epsom Green
98 P38 Rioja Red
89 Classic Cairngorm Brown

Post #370837 6th Feb 2016 10:03am
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Fleagle_UK



Member Since: 20 Mar 2013
Location: Cheshire
Posts: 409

United Kingdom 2014 Range Rover Autobiography SDV8 Luxor

Allegedly LR technical have spoke to ZF about my box and that it is their recommendations just to change the filter/Oil

i have been quite forceful with the dealership but they are adamant there is nothing more they can do. The dealership have refused to give me anykind of case number for ZF saying that any communication is between them and LR and of no business of mine. Yawn

Post #370866 6th Feb 2016 12:29pm
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ajac8



Member Since: 04 Oct 2011
Location: Shakespeares County
Posts: 1656

United Kingdom 2013 Range Rover Autobiography SDV8 Baltic Blue

Cheeky sods!!. Censored 405 AB exec seats Baltic and Cirrus
93 RR Classic efi

Remember it's easier to get forgiveness than permission!

Gone in order:
4.4 TDV8 SE - gone to a good home
93 Classic hard dash Plymouth Blue
03 L322 Oslo Blue
2000 Disco TD5 ES Epsom Green
98 P38 Rioja Red
89 Classic Cairngorm Brown

Post #370868 6th Feb 2016 12:42pm
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1385

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

If the car is working as it should and you are being told by the dealer and LR that nothing more is on offer, it is hard to do anything else without having the gearbox dismantled and inspected at your own expense. I wouldn't do that.

You might consider writing to the dealer and LR saying that you remain concerned but will rely on their expertise, however should the gearbox fail within (say) a year/12,000 miles (assuming normal use within warranty conditions) you would expect them to treat the failure as having been caused by the issues that arose within the warranty period and be for them to repair without additional cost to you and invite them to agree to that in order to settle matters. Only Range Rovers since 1988

Post #370872 6th Feb 2016 1:02pm
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comports



Member Since: 20 Dec 2010
Location: Colchester
Posts: 1703

United Kingdom 2016 Range Rover Autobiography SDV8 Mariana Black

I don't know enough on gearboxes to comment but I think at the very least, you should contact Ryan on here re the issue.

He was very helpful to me when the Main Dealer said my upper tailgate would not be covered under the paint corrosion warranty. A few days later I git a call from the dealer asking me to bring the car in for a full new replacement tailgate.!

It can do no harm to ask him for his advice on this and he seems to be able to smooth the ways if need be. Ash
------------------------------------------------------
2016 SDV8 AB

Post #370880 6th Feb 2016 1:44pm
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Fleagle_UK



Member Since: 20 Mar 2013
Location: Cheshire
Posts: 409

United Kingdom 2014 Range Rover Autobiography SDV8 Luxor

Well, no doubt I'll regret saying this but fingers crossed, the flush and new filter and oil appears to have fixed the problem. - Done quite a few journeys riding the box hard (Coooerrrr! Laughing ) to make sure it gets hot - and no sign of the message coming back.

Post #377489 15th Mar 2016 9:58am
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