Home > Dealership & Service Feedback > saxtons chelmesford |
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stan Site Moderator Member Since: 13 Jul 2010 Location: a moderate moderated moderator moderating moderately in moderation Posts: 35262 |
with great trepidation my wife an i visited saxtons yesterday expecting the worst but it
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27th Sep 2015 8:35am |
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marky777 Member Since: 05 Mar 2015 Location: Christchurch Posts: 141 |
Very happy with my purchase from them 6 months ago ( 05 vogue se ab ajv8) which has i have said on another thread has caused me no grief at all so far The car was supplied a couple of weeks late due to a gearbox fault which was noticed by themselves. It went to grays transmissions for a rebuild and new torque converter both covered by a two year warranty. I was furnished with the reciept for the work carried out direct from the transmission specialist.
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27th Sep 2015 8:56am |
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mjdronfield Member Since: 04 Nov 2011 Location: Derbyshire Posts: 7788 |
I don't even click on their cars when I'm looking on the trader, just due to some bad press. Don't have any experience of them.
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27th Sep 2015 9:09am |
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SKOT Member Since: 24 Oct 2012 Location: Milton Keynes Posts: 792 |
I too think they have an ok set up.
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27th Sep 2015 9:44am |
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alanm_3 Member Since: 19 Feb 2011 Location: my House, unless I’m not at home, in which case I’m somewhere else. Posts: 6719 |
^ agree but they seem to get a disproportionate amount of bad reviews
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27th Sep 2015 10:10am |
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Don Henshall Member Since: 25 Sep 2010 Location: Essex Posts: 114 |
Buy the car not the dealer. Do your checks as per and I can't see any reason not to buy from them... 718 GT4
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27th Sep 2015 3:53pm |
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alanm_3 Member Since: 19 Feb 2011 Location: my House, unless I’m not at home, in which case I’m somewhere else. Posts: 6719 |
^ a bit like these people you mean?
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27th Sep 2015 4:09pm |
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Andy B Member Since: 03 Apr 2012 Location: West Malling Posts: 1223 |
Saxton's of Chelmsford.
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27th Sep 2015 6:54pm |
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Don Henshall Member Since: 25 Sep 2010 Location: Essex Posts: 114 |
I stand by my statement. Easy to write negative reviews but in my experience there are always two sides to a story. They are a high volume dealer and there are always going to be the odd issues. Complaints on forums are often exaggerated. It would be nice to know how many happy customers they have but that unlikely as I don't believe that are represented on this forum... 718 GT4 FFRR AB BMW R1250RT Honda ST 1100 Sold Freelander 2 Porsche C4S Cab D4 BMW 520 M Sport Touring BMW R1200RT BMW R1150RT MX5 2lt Roadster |
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11th Feb 2016 3:11pm |
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Giantlandyman Member Since: 25 Nov 2015 Location: Essex Posts: 800 |
They aren't far from me and I was tempted by a few of the cars they had in November and December last year.
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11th Feb 2016 4:56pm |
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ajac8 Member Since: 04 Oct 2011 Location: Shakespeares County Posts: 1652 |
I too read the reviews but called them anyway. Like alanm_3 above I'm still waiting for a return call (two years in my case). I think the reviews on here are well considered and one cant ignore the overall theme of feedback.
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11th Feb 2016 6:12pm |
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Don Henshall Member Since: 25 Sep 2010 Location: Essex Posts: 114 |
Dealers of all manufacturers often fail to call you back, most are sloppy in this regard. I've experienced this with premier brands such as Porsche, Mercs, Ferrari etc. That, to me, in its self is no reason not to pursue a vehicle held by them. However I would alway have an independent inspection before parting with my money.
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11th Feb 2016 7:07pm |
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L19 MUD Member Since: 02 Jun 2015 Location: Suffolk Posts: 167 |
They are not that far from me so I went along when thinking of changing mine to a 3.6 and my old man to a 4.4 tdv8.
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12th Feb 2016 1:11pm |
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JOKER Member Since: 11 Sep 2008 Location: Sconnie Botland Posts: 15876 |
Guess i have saved myself a journey reading through all this . |
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12th Feb 2016 2:12pm |
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