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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

Warranty is with WGS.

I haven't done but regardless if they wont cover its for him to sort and not me pay 50% of cost.

Post #152389 20th Nov 2012 8:10pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

I was simply suggesting that the way to play this is sudden failure covered by warranty as it should be then everybody happy. No point in picking a fight if you do not need to that's all.

Also be aware that regardless of the SOGA not all dealers lose in such cases as each case is taken on merit and it it is for the court to decide on liability after both sides of the issue have been heard. 50/50 is not unheard of but in this case it does seem pretty clear and it would be the lack of proper warranty provision that should sway it in your favour.

Post #152391 20th Nov 2012 8:17pm
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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

Yes completely agree.

I rang the garage as there was a noise and asked what they wanted me to do. They said they sold me warranty so I didn't go back to them with any issues. I said I was more than happy to go through warranty but if they won't cover it then its for them to pay. He kicked off and said unless you agree to 50/50 then you can take me to court!

Post #152394 20th Nov 2012 8:41pm
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Andy_J



Member Since: 14 Nov 2011
Location: Muir of Ord
Posts: 479

Scotland 2007 Range Rover Vogue SE TDV8 Java Black

I tseem strange that the garage don't seem to want to carry out the repair and recover the cost via the warranty, even if they don't have a workshop, they normally have a deal with a local garage to do their pre sales work, etc.

One point to note on SOGA, although not all dealers loose, any fault that occurs within the first 6 months is assumed to be present when the vehicle was sold and it is upto the dealer to prove it was not. 56 TDV8 Vogue SE
9 Freelanders, 2x 2002 TD4ES, 2001 TD4, 2002 1.8GS, 2000 XEDI, 2x 2000 1.8ES, 2004 1.8 & 2000 1.8 GS (rolled)
91 Lotus Carlton (sold)
90 Lotus Elan (BRG)

Post #152401 20th Nov 2012 8:59pm
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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

They are 80 miles away!

Regards SOGA that's exactly what I got told by citizens advice. As I've had it two months its for them to resolve FOC.

Post #152407 20th Nov 2012 9:35pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

Yes as I said I agree and SOGA is what it is but you do not get anything from the Citizens Advice Bureau apart from consumer advice. You have to go to court and prove your case to actually get money. It much easier to claim from the warranty the dealer provided!

Post #152430 20th Nov 2012 10:48pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

Andy_J wrote:
I tseem strange that the garage don't seem to want to carry out the repair and recover the cost via the warranty, even if they don't have a workshop, they normally have a deal with a local garage to do their pre sales work, etc.

One point to note on SOGA, although not all dealers loose, any fault that occurs within the first 6 months is assumed to be present when the vehicle was sold and it is upto the dealer to prove it was not.


And "prove it was not" they they do in some cases. If a car has been independently inspected or a New MOT obtained its pretty strong evidence to a court that the car was as sound as can reasonably be expected at point of sale. I was just pointing out that a win is not automatic although the law is in favour of the buyer.

I really do wish you the best. Thumbs Up

Post #152433 20th Nov 2012 10:53pm
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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

Garage has spoke to Warranty company who have said that for them to see if they cover it, diff would need removing from car. Completely dismantling and them then finding out which part is the issue. Said if its any part inside diff then it will be wear and tear. Garage said that's not practical so they can't help me and to tell garage warranty isn't worth paper it's wrote on!

Post #152567 21st Nov 2012 2:50pm
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Rob2529



Member Since: 22 Nov 2010
Location: Wirral, uk
Posts: 1470

United Kingdom 2004 Range Rover Vogue 4.4 V8 Oslo Blue

Typical. Basically an insurance policy, and we all known how insurance companies try and get out of paying. I had similar with a suspect head gasket failure. Was going to cost £700 to get the heads off at my authority before warrenty company waould pick up the bill for a head gone. Turned out no head issue but could have cost me a small fortune and no warrenty backing. [img]http://www.fuelly.com/driver/rob2529/range-rover[img/]
04, 4.4V8, Vogue Oslo Blue with LPG.
"You can sleep in your car, BUT you can't race your house!!!!"

If something can't be fixed with a hammer....... You have yourself an electrical fault!

Post #152569 21st Nov 2012 3:14pm
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Andy_J



Member Since: 14 Nov 2011
Location: Muir of Ord
Posts: 479

Scotland 2007 Range Rover Vogue SE TDV8 Java Black

Gaz - Yep, I was just trying to point out that the card are stacked in favour of the purchaser, but as you say it is not an guarateed win.

Ollielloyd - haveing been through a dissagreement with a garage myself, if you don't manage to get the warranty firm to accept the diff is a warranty item and you decide to persue the garage that sold you the range rover then you would need to show that you had given the vendor fair and adequate oppertunity to repair the vehicle. Going to court should be seen as a last resort. I would suggest finding out how much a replacement diff would cost and then making an assesment as to whether to consult a solicitor.

If you have any finance on the vehicle or used a credit card to pay for the vehicle then you will have some cover under the consumer credit act. 56 TDV8 Vogue SE
9 Freelanders, 2x 2002 TD4ES, 2001 TD4, 2002 1.8GS, 2000 XEDI, 2x 2000 1.8ES, 2004 1.8 & 2000 1.8 GS (rolled)
91 Lotus Carlton (sold)
90 Lotus Elan (BRG)

Post #152614 21st Nov 2012 8:34pm
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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

I am giving him chance to sort- I'm going to tell him that warranty company won't cover so its now for him to fix.

Got costs today. Diff is £420 + VAT Labour at Land Rover is 3.5hrs @ £105+VAT. Total just under £1000 fitted.
Land Rover Specialist said at least 8hrs @ £55+VAT so total is actually more!

Got loan for car but its just an unsecured back loan. Does that count?

Post #152619 21st Nov 2012 8:50pm
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Andy_J



Member Since: 14 Nov 2011
Location: Muir of Ord
Posts: 479

Scotland 2007 Range Rover Vogue SE TDV8 Java Black

I don't think an unsecured bank loan would count as for the consumer credit act to apply it would need to be linked to the car, maybe worth contacting the bank and asking them.

£1000 is cheaper than I though for a diff, but still £1000 you shouldn't have to pay 56 TDV8 Vogue SE
9 Freelanders, 2x 2002 TD4ES, 2001 TD4, 2002 1.8GS, 2000 XEDI, 2x 2000 1.8ES, 2004 1.8 & 2000 1.8 GS (rolled)
91 Lotus Carlton (sold)
90 Lotus Elan (BRG)

Post #152626 21st Nov 2012 9:05pm
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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

Do you think any other damage could be done from there being no oil in diff? Wear on any other parts due to this? Extra strain on gearbox?

Post #152977 23rd Nov 2012 4:04pm
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Rob2529



Member Since: 22 Nov 2010
Location: Wirral, uk
Posts: 1470

United Kingdom 2004 Range Rover Vogue 4.4 V8 Oslo Blue

Not defending the garage but I wouldn't check diff oil before I purchased a car and I doubt any garage would either. The thing that would concern me is if the garage haven't noticed a puddle or signs of oil leak then it might have had no oil for a while and may have caused other issues else where. [img]http://www.fuelly.com/driver/rob2529/range-rover[img/]
04, 4.4V8, Vogue Oslo Blue with LPG.
"You can sleep in your car, BUT you can't race your house!!!!"

If something can't be fixed with a hammer....... You have yourself an electrical fault!

Post #152996 23rd Nov 2012 5:39pm
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ollielloyd



Member Since: 09 Oct 2012
Location: United Kingdom
Posts: 120

United Kingdom 2005 Range Rover Vogue Td6 Java Black

[]

That's my question, what other issues could this cause?

Post #152998 23rd Nov 2012 5:57pm
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