I knew someone went down the legal route with VW cost him £1000's for solicitors and barristers but they settled day before court to avoid publicity and he will never buy another VW

I always hoped common sense would prevail and I could continue my previous 100% satisfied custom  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Hess wrote:

How do you know this Nick is actually working for Land Rover?

I don't see any direct contact details, phone numbers, email addresses
or anything else mentioned.

I could call myself Hess@LandRover and post the exact same things, couldn't I ?

I find it rather peculiar that someone from the Land Rover Customer Relationship Centre
would start involving themselves on a public forum with customer complaints, issues, questions and
other posts.

First thing he/she wants to know when you contact is your:
- Full name
- E-mail address
- Vehicle registration and VIN/Chassis number.

I don't think it is wise to start sharing your Reg and Vin numbers
with someone claiming to be from Land Rover.

Car cloning anyone?

I'd be careful, not saying Nick is doing anything bad or illegal, but it would
be good to see some official details.

Never crossed my mind and already sent my details  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

On reflection and comments received I have amended my post

In 2000 I bought my first Lr after 2 years bad experience with a new Toyota landcruiser that was supposedly bomb proof compared to LR's

Between 2000 and 2010 I owned 6 brilliant LR's and a mediocre Jag - all new or nearly new as my sig shows and kept max 2 years. I saw myself driving LR's until the day I died or bought an electric scooter - hopefully another 30+ years

In 2007 I found these forums and started sharing my experiences of Lr and reading other members posts

In 2010 I came into some money and bought a nearly new RRS - to me the holy grail of LR's

It had missing wiring, defective paintwork, lit up like a Xmas tree regularly and kept losing power in dangerous situations like junctions and roundabouts but I put up with it because I had waited years for this car

This year I decided thanks to the reliability of my wife's 5 year old FL1 I would keep my RRS until the new Model came out instead of changing like normal and treated my wife to a new mini

6 weeks ago I had to call out Lr assist to a power loss/multi warning light that nearly ended in a rta on a roundabout - 2 days later it happened again

On the 15th of June 2012 during a routine service stratstone Pickering lifted my RRS with the wrong equipment and it fell sideways against the pillars causing bodywork damage

I was assured it would be as good as new once repaired but I did not want a damage repaired vehicle and asked for a replacement

I spent 4 weeks stressed waiting for a deal/vehicle to be agreed culminating in the break down of the 2012 vogue courtesy car and return of my RRS temporarily while they sorted a deal/vehicle

My vehicle was not repaired as good as new and broke down first night returned

Lr assist came out and fixed it for second time in 5 weeks and it broke down again the day after

During the last 6 weeks I have had assurances from LRCS, service manager, dealer principal and Lr assist but so far seen none fulfilled

I have been put in a position where I need to sell my wife's new mini at a loss to free funds to replace my vehicle damaged by the dealer and poorly built by Lr at a loss  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Just discovered Nick has been on http://babyrr.com/forum/Thread-Hi-Everyone since August 2011

Now why would evoques get priority  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Probably because they were concerned about getting bad press at the worst possible time with introducing a new car Maybe his role is "pacifier"

I hope Mr Nick will get you back on track pronto Come on LR, you now have a chance to shine and make us all confident in your back up

Probaby because the Evoque launch was a complete shambles. LR are now getting a representative on here to prepare for the L405!

After a week of emails and text advising me dealer principal will ring tomorrow to sort my ongoing 7th week of hell - I am still waiting for a call

Dealers website has now changed from Stratstone to Hatfields as I expected

Still no response from Nick@landrover (allegedly LRCS) and my allocated LRCS representative has gone on holiday for 2 weeks

Please can someone remind me why I bought JLR for the last 12 years and what is the point of supporting british manufacturing when you get service and products

Its not just me though http://landroverhell.com/

16379 views  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

MW, I really feel for you.

I honestly think you only have 2 options.

1. Get a solicitor or your insurance company on to it now & take the battle to the very end.
2. Cut your losses, sod LR & sell it for what you can get & move on to something else that will make your life easier & happier.

Personally, I would go No.1 route as you will come out winning - there is no way they can leave you out of pocket especially will such documented evidence you have & the damage they caused.

I would rather not go down the solicitor route due to cost and wether I win or lose I would never be able to buy another JLR again

Would much prefer to see common sense and an amicable resolution in view of the 6 previous fantastic Lr's

Nicola has now been in touch and hopefully ringing tomorrow with more news  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

I completely understand, no one wants to go the legal route, but they just seem to be messing you about so much, sometimes a bit of that type of action can lead to a quick result.

Have you asked Nicola if the Nick registered on RRSport is legit ?

Nicola is nick - confirmed by Martin  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Is he a cross-dresser or did you just spell his/her name wrong  
2011 Range Rover Vogue 4.4 TDV8, Mine........ALL mine.
2012 Freelander 2 HSE SD4 - Mrs UkDave's new toy
2007 Freelander 2 GS TD4 - gone
2010 Discovery 4 XS - gone
2008 Discovery 3 HSE - gone
2007 Freelander 2 GS TD4 - gone

A piece of carry on you are having with JLR Muddy , think until I hear how you get on with this situation upgrading to a L405 will be far from the top of my list ... Totally shocking

Maybe the more widespread you can make an issue of this maybe JLR might respond to it ..

I hope so

I have put up with more than I would normally because in spite of the RRS I still want another Lr - it's in my DNA  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Ukdave104 wrote:

Is he a cross-dresser or did you just spell his/her name wrong

Nick is Nicola and doesn't sound like a cross dresser

 Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!