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Mca71



Member Since: 25 Sep 2018
Location: Uk
Posts: 33

Back ordered parts for land rover

Hi all, anyone got experience on waiting for back orders parts from landrover? Further to post earlier this month about it not starting, the car had be to towed to a garage where they have diagnosed a faulty fuel pump (thankfully not the high pressure pump). Now being told that this part is on back order…. Anyone got any experience of waiting in such circumstances… am I looking at days, weeks or months…?

It’s four years old with 22k miles on the clock. To say I’m unimpressed is an understatement…. Had 25 years trouble free motoring with German cars prior to this Big Cry

Post #654799 26th Jan 2023 4:59pm
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Dolphinboy



Member Since: 07 Dec 2009
Location: Bristol
Posts: 3141

United Kingdom 2015 Range Rover Autobiography SDV8 Baltic Blue

yep, brake master cylinder. been months.

Post #654801 26th Jan 2023 5:14pm
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AnotherMutley



Member Since: 16 Jan 2017
Location: Kent
Posts: 400

United Kingdom 

Experience was Pre-Pandemic/Brexit/Ukraine.

I was told that Land Rover wait for enough backorders to be placed before looking for a supplier to make either a full or limited run of the part.

Post #654804 26th Jan 2023 5:26pm
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1374

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

What about trying Rimmer Bros or other parts suppliers yourself and seeing if you can source the part and supply it to the garage?

Back in the day I would have suggested calling LR Customer Relations (I did this when I needed a new gearbox on my second 322 eight days after (approved used) purchase and was told it was on back order - I threatened to reject the car and Lo! a gearbox appeared). However I was told recently that if one calls LRCR nowadays one just gets a recorded message saying to contact the LR dealer, so probably a waste of time.

Good luck getting back on the road. Only Range Rovers since 1988

Post #654809 26th Jan 2023 6:08pm
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Mca71



Member Since: 25 Sep 2018
Location: Uk
Posts: 33

Thanks all. Yes, rimmer bros looks like it might have it… will check it is definitely the right part. My only concern is that if it’s not that part that is the problem I will be stuck with the part.

Appreciate that things can go wrong but at such low mileage its very frustrating.

Post #654814 26th Jan 2023 6:44pm
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AnotherMutley



Member Since: 16 Jan 2017
Location: Kent
Posts: 400

United Kingdom 

You shouldn't be, as long you return it in its original packaging, you be able to get a refund for the part.

Post #654816 26th Jan 2023 6:50pm
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Mikey



Member Since: 10 Jan 2008
Location: Dundee
Posts: 1753

Scotland 

We've 5 dead cars in at the moment, all waiting on parts, all on back order Rolling Eyes

For whatever reason, its worse now than it was during lockdown Pt1, where the whole world stopped working Rolling Eyes

Our local dealer has over 30 dead cars awaiting back order parts, and the parts dept have over 200 outstanding orders awaiting JLR fulfillment Rolling Eyes

Post #654835 26th Jan 2023 9:41pm
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Phoenix



Member Since: 16 May 2022
Location: Gone
Posts: 1631

United Kingdom 

It's not just JLR, I'm aware that MB & VWG are still having supply issues, even for current production vehicles - not always electronic components, the latest issues were sump washers and screenwash!

Our 'death row' are awaiting things as varied as EV batteries (3) turbo (2) driveshaft (1) Electronic modules (7) and seat parts (2).

Post #654841 26th Jan 2023 10:12pm
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diesel Dave



Member Since: 14 Aug 2015
Location: Stockport
Posts: 455

England 2019 Range Rover Autobiography SDV8 Santorini Black

Waited three weeks for front suspension leg / upright, turned up yesterday afternoon so is todays project to get it back on the road.

Post #654848 27th Jan 2023 7:46am
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