![]() | Home > Technical (L322) > Reduced Engine Performance...AGAIN!!! |
![]() ![]() |
|
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
Can only apologise for the recommendation mate. They have always been spot on with me with no trouble what so ever so I really don't get why they have suddenly slacked in the service they deliver. |
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
Yeah im well confused. Like come on rhey diagnosed it 3 weeks ago right?? Or was that not right. Im confused. I cant pay for this. Its madness. Im so lost for words
|
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
Not your fault mate. Appreciate the aupport along the journey. Just lost as to wht to do now Current Cars
|
||
![]() |
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
That almost makes them sound like they didn't even diagnose it in the first place. I mean it can't go from one quote to another considering they haven't even done nothing as of Wednesday when Martin said it's not been on the ramps or bay plus why didn't they call sooner. Too me all sounds like they simply ain't interested in going forward with the job.
|
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
I dont trust any work they have said. 3 weeks to diagnose they surely would have known wht it was. 2 weeks nothing happening but I go there today and its something else and 2k
|
||
![]() |
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
The bullcrap they have been feeding you mate, it would be hard too trust anything. I'd almost be inclined to suggest that you don't pay for anything considering how incompetent they have proven too be and how the story keeps changing. It's not exactly filling you with confidence. Well seen as they said it wasn't even on the ramp on Wednesday and you spoke to them this morning I'd probably suggest nothings been done for it to go up and extra £1300 in a matter of hours just. Seems very much like a way of over charging the customer to get rid of the job as they will take it else where. Its just going to be a pita if they've took it all apart.
|
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
Well yeah I need to say look ypu havent really neen working on it I gave them the chance to say they didnt want to touch it they then said £720 and heard nothing for 10 days and go down there and price has gone up. I think its £2720 but again they were not clear
|
||
![]() |
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
Think it's only fair you start too throw your own weight around now to be fair mate and tell them I'm sorry but it took you 5 weeks to get too this stage after I come down and the price is now anything of £2,000 upwards however as of 4 and half weeks in the car hadn't had any other work done as per email.
|
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
Really appreciate that mate. But now how do we know what is the issue. We thought the waveform said it was out on the timing and needed to go back a few clicks that was the last we heard until today when sean said ot needed a part they ordered the part was the wrong part then the right part. Then he calls and says its the chain and has damaged inside but how do I know it wasnt damaged by them. Im not saying it was but how would we know
|
||
![]() |
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
All you can do i guess is just see what they state the actual fault is and what this part is that they apparently ordered.
|
||
![]() |
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
Only reason I say the chain is up until then they had no reason to give you any bull crap where as now it could well be just a way too get rid of the car n you take it back so they can claim they never turned ye job down and the customer withdrew the car at their own consent |
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
I will try and get them to give the call back for the original diagnostics and maybe a tad more for taking some bits off
|
||
![]() |
|
Bean19844 Member Since: 25 Oct 2020 Location: Essex Posts: 929 ![]() ![]() ![]() |
Don't see why you should pay more. I mean it's not like they done much work apparently so shouldn't be paying the £720. |
||
![]() |
|
Ashmyster79 Member Since: 07 Nov 2020 Location: Essex Posts: 240 ![]() ![]() ![]() |
I just fired off an email to Martin summerising where we are at and how we can resolve things. Basically I can take it back if he is unable to fix the 45 degree timing issue but at a cost of 2x diagnostics £168+ VAT
|
||
![]() |
|
![]() ![]() |
|
All times are GMT |
< Previous Topic | Next Topic > |
Posting Rules
|
Site Copyright © 2006-2025 Futuranet Ltd & Martin Lewis
![](../images/layout/footer/disclaimer.gif)