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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 771

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black
voice control gone

Went to the dealer for a black screen problem (remained dark while reversing) and they updated the ICTP software to 19A_19.20.4-363281. There is no SOTA in the P400e's sold in my country for some reason (they don’t even have a SIM slot), so it's a 3 hours dealer job... Now the voice command doesn’t work and the navigation guidance just pauses the music, but without a sound! Also, the wheel and suspension info screen (in the off-road information) is grey and doesn’t show the correct position. Scheduled for a check Friday, but is there anything I can do in the meantime? What went wrong?

Post #520347 2nd Jul 2019 1:15pm
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stan
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Member Since: 13 Jul 2010
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United Kingdom 

check the volume presets for voice..and then take it back to he dealer... ... - .- -.




Y. O. L. O.
.

Post #520348 2nd Jul 2019 1:16pm
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 771

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

Sorry, where are the volume presets? Was wondering about that and also about the speed related volume... Aand source related audio settings?

Last edited by adara on 6th Jul 2019 7:36am. Edited 1 time in total

Post #520351 2nd Jul 2019 1:23pm
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Fifth Horseman



Member Since: 04 Jul 2016
Location: Lanarkshire
Posts: 229

Scotland 2018 Range Rover Vogue SE SDV8 Carpathian Grey

For the lack of voce prompts and voce commands it sounds as though the language database needed to be updated following the IMC update but this step wasn't carried out.
Not sure about the off-road info problem though.

Post #520402 2nd Jul 2019 7:53pm
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adara



Member Since: 09 Dec 2008
Location: Eastern Europe
Posts: 771

Romania 2019 Range Rover Vogue 2.0 PHEV Santorini Black

Quick update, the dealer sorted all issues in less than 2 hours. They confessed 80% of the visits are software related...

Post #520734 5th Jul 2019 1:17pm
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PaulTyrer



Member Since: 22 Jul 2013
Location: Devizes, Wiltshire
Posts: 1254

United Kingdom 2006 Range Rover Supercharged 4.2 SC V8 Cairns Blue

Could be worse!

Could be like the chap who cancelled his Amazon Prime and was told he was a sh!thead by Alexa..........

https://fossbytes.com/alexa-calls-guy- Censored ...scription/

Post #520750 5th Jul 2019 2:46pm
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