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Anvil



Member Since: 18 Jan 2019
Location: Dorset
Posts: 140

United Kingdom 
What are my next steps?

Hi folks...... I'm hoping I won't have to take any of your advice as I'll be following up with my dealer over the phone shortly.
The story goes, that I've not recieved some of the benefits that were agreed as part of the deal when I purchased the vehicle. I've got a documented history of emails that support my quest to get what was agreed, but I'm feeling like I'm being politley fobbed off at this point. I'm mainly concerned as I've not had any detail of the warranty that was promised. I'm being a bit vague at this point as I'm hoping to maintain a good relationship with the dealer, and give them the benefit in that they "are very busy" right now. Patience is running out though, so if I have to start getting officious, what would be my fallback?
-Is Trading Standards the next step? Its been nearly 2 weeks since I bought the car.

Thanks loads in advance,

Post #516939 30th May 2019 11:43am
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DrRob



Member Since: 16 Apr 2015
Location: Petersfield, Hampshire
Posts: 4303

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

Trading standards and a solicitors letter Gone to a good home: 2011 4.4 TDV8 Vogue SE Buckingham Blue with Ivory and clear glass = "Rory"
2025MY Defender D350 90 in Silicon Silver on coils
1974 Series 3 Lightweight = "Millie"
Many, many other Landies over the years
My preferred specialist: www.glenrands.co.uk
--------------------------------------------------

Post #516940 30th May 2019 11:56am
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