This is the 8th Range Rover, it will be 3 years old next month and the first not to go back to the dealership on a truck.

Yesterday the check engine light came on, phoned the supplying dealer who said I had to phone Land Rover assist, 3 hours later an AA van turns up, reads the fault code, extinguishes the light, tells me to book it in to the dealer. What a waste of time.


Wonder if it is programmed in to the ecu to encourage me to by an extended warranty. letters not necessarily in the right order

Dixy,
nope cos that means it will cost them and not you if anything goes wrong afterwards
I think Land Rover are spending enough on warranty claims

Spoke to the stealer today, cant see it till the 23rd. when I pointed out that LR assist said I should get it sorted she suggested I try another LR dealer who might not be so busy. letters not necessarily in the right order

Did the AA autobot tell you what the code was before wiping it out? Land Rover Addict
XXXXXXXXXXXXXXXXXXXXXXX

Previous
XXXXXXXXXXXXXXXX
2009 5.0V8SC Autobiography
2006 4.2V8SC Autobiography
2004 4.4V8 Vogue

Better than that he emailed me a report

Patrol found the following fault code/s:System : Engine control - 7BA / Diesel EDC 17CP11 Status :P0048 - Turbocharger boost pressure control A. Error Message : Short to B+. Error sporadic. Status :P0047 - Turbocharger boost pressure control A. Error Message : Short to ground. Error sporadic. Status :P0046 - Turbocharger boost pressure control A. Error Message : Specified position not reached. Historical fault.checked all turbo hose's and connections. No leaks visible ,no splits can be seen. Advise vehicle to have further investigation to find fault letters not necessarily in the right order

Business has been good and although I normally keep the cars longer than 3 years had been toying with the idea of a change.
JLR are on 3 day week and yet service dep doing there best to people off.
Told girl on service reception (yes meant to be derogatory) that I was not impressed and suggested she got her supervisor to review. He to his credit phoned me but said they were too busy.


Why does the Bentaga have to look like a London taxis letters not necessarily in the right order

to be fair most of it isn't squealers is it LR themselves, if LR only produced more reliable cars service centres wouldn't be that busy.
The service network just isn't built for this amount of warranty/service work.
Just doesn't help us when they go wrong.

Is that why they have gone on to a 3 day week, to let the stealers catch up with fixing them. letters not necessarily in the right order

Hi Dixy,

Thank you for your post.

I am deeply sorry to learn that you have still not been contacted.

If I can be of any assistance, please PM me with your contact, vehicle and retailer details.

Thanks,

Chand - Land Rover UK Please note although Land Rover will try to assist you with your issue, we are unable to provide any technical advice. This account is available between 0900 and 17:00 hours Monday – Friday. Outside of this time if you require assistance, please drop us a Private Message and we'll get back to you.

Oh good ! ...........problem solved..............

Thanks Chand, PM sent.
The check engine light came on again today so there clearly is a fault present. letters not necessarily in the right order

Just buy the ugly Bentayga.
Will save you a world of pain and disappointment.

JLR customer care and executive office are a joke and just play lip service to string you along.

Doubt very much you will get a speedy solution and then when they compensate you for the dealership doing a rubbish job you will be offered a tiny insult of repayment once you have been out for a meal to make you feel better for being completely shafted by their dealer!

Run, run away fast!

This morning having just left home to go to an important meeting it goes in to limp home mode.
This is why it should have gone in a week ago.
Phoned the dealer whilst limping along, service dept too busy to take your call.
40 minutes later they leave a voice mail saying speak to Land Rover assist. Why? so they can leave me with a cleared fault and tell me to take it to the dealer.
Phoned again when I got out of meeting, guess what, Too busy to take your call, still waiting for a call back. letters not necessarily in the right order

After an hour of hearing nothing, just limped it down there, walk in, 3 members of staff behind the reception desk having a WI meeting.
Its no use to me so left it with them, shall we open a book on when I get it back. letters not necessarily in the right order

Love the cars - don’t love the company.