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Zeb



Member Since: 04 Oct 2016
Location: Lincolnshire
Posts: 134

United Kingdom 2007 Range Rover Vogue SE TDV8 Tonga Green
Duckworths Boston

So being new to this FFRR malarkey I got the original supplying dealer (Marshall Webb Melton Mowbray) to let me have the history on my 56 TDV8 Vogue SE. He kindly pointed out that the car had not been brought in for the 2009 brake recall and offered to do it...sadly Melton Mowbray is a bit of a stretch timewise so I phoned up Duckworths Boston...them being my nearest LR main dealer.

It didn't go well.

Spoke to the service manager who referred to the safety recall as an 'upgrade'.
She then told me their computer system was down so they couldn't check what the recall was for. So she took all my details and said she would phone me back the moment they got their internet back...now, I know this is Lincolnshire and t'internet hasn't progressed much beyond dial up in some areas....but...

Two weeks on and no phone call.

I guess they weren't on the look-out for a potentially loyal customer after all.

I will try Market Rasen Duckworths next and see how far I get...

Suddenly Melton doesn't seem so far away..

Post #410587 24th Oct 2016 9:56pm
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rvbush



Member Since: 08 Jan 2016
Location: Leamington Spa
Posts: 537

United Kingdom 2011 Range Rover Vogue TDV8 Stornoway Grey

Can you imagine how succesful businesses like this would be if they actually did their jobs? They're still successful even when they don't. Beyond me! Drives:
2010 FFRR TdV8 Vogue - Stornoway Grey
2010 FFRR TdV8 Vogue SE - Zermatt Silver
1998 BMW E36 M3 GTII

Post #410602 25th Oct 2016 7:23am
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7923

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

IMHO Duckworths are one of the better dealers - though I do also like Marshalls @ Melton - much better than Marshalls Peterborough.

Send Dan a PM - I'm sure he'll sort things out for you Thumbs Up

Post #410612 25th Oct 2016 8:11am
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duckworthparts
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Member Since: 30 Jun 2011
Location: Market Rasen, Lincolnshire
Posts: 5217

United Kingdom 

Will forward this onto the relevant department for you, but if you could drop me a PM with contact info i'll have some contact yourself.

Dan. You can paypal direct using - www.paypal.me/duckworthparts
Please supply your full name address when sending a paypal payment.
https://www.facebook.com/duckworthparts
www.duckworthparts.co.uk
My Direct Line: 01673 849873
Email: robin.hall@duckworth.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Post #410642 25th Oct 2016 11:58am
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Zeb



Member Since: 04 Oct 2016
Location: Lincolnshire
Posts: 134

United Kingdom 2007 Range Rover Vogue SE TDV8 Tonga Green

PM sent Dan...

Post #410687 25th Oct 2016 8:19pm
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