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devonchilliman



Member Since: 06 Jan 2015
Location: Devon
Posts: 345

United Kingdom 2011 Range Rover Vogue SE TDV8 Santorini Black
Not A Great Start

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After just 3 weeks of my first fullfat...she's on the back of a yellow taxi Big Cry

A belt has shredded and I lost power steering and had Christmas tree lights etc Whistle

It's currently being repaired under warranty,but it turns out that this has happened before..back in April 2014 when she had done 25k & had new tensioners and pulleys fitted Banging Head Banging Head ,I bought the ff with 30k on the clock,so she's only done 6k and it's happened again !!
Is this a known fault with them ?

Thanks :thumbsup:

Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated Mr. Green

Post #308700 28th Jan 2015 12:07pm
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

Thats shocking ..... Shocked Shocked Shocked ====================================

"Open Mike Night " sounded like a lot of fun until i found out i was going to an Autopsy

Post #308705 28th Jan 2015 12:31pm
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Charmer



Member Since: 28 Aug 2012
Location: Alton
Posts: 156

United Kingdom 2007 Range Rover Vogue SE TDV8 Stornoway Grey

If you bought it from a dealer I would be rejecting it under the Sale of Goods Act.

You don't need that sort of aggravation so soon after buying the car.

Post #308707 28th Jan 2015 12:39pm
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devonchilliman



Member Since: 06 Jan 2015
Location: Devon
Posts: 345

United Kingdom 2011 Range Rover Vogue SE TDV8 Santorini Black

Yes it was bought from a Land Rover dealership Thumbs Up ....Mmm ,what to do hey Whistle

Post #308709 28th Jan 2015 12:53pm
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Andy3681



Member Since: 13 Jan 2012
Location: Newcastle under lyme/ Le Dorat Haute Vienne
Posts: 912

United Kingdom 2005 Range Rover Vogue Td6 Cairns Blue

Bad luck and,
Welcome to the Rangerover owners club Whistle
As said above I would be looking to reject the car. Mine was a blue one! Smile

Post #308710 28th Jan 2015 12:55pm
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paulmoran2



Member Since: 27 Nov 2013
Location: Leeds
Posts: 1422

England 2013 Range Rover Vogue SDV8 Mariana Black

IMHO doubt that you'll be able to reject it for such a problem as the word "Reasonable" comes into play...

You could however try for a written extended warranty (comprehensive or just to extend cover for that issue and any consequential damages related to that issue) and i'd expect a good dealer to consider that a reasonable request to satisfy your anxieties regarding that problem going forward. GONE 2010 Facelifted 3.6 TDV8 - Stornoway Grey + 22" Overfinch Olympus
HAVE 1999 Discovery 2 GS 4.0 V8 - Silver - Off Road Toy
GONE 2013 L405 4.4 SDV8 Vogue. Black with Silver roofline and 22" s
HAVE 2015 Jaguar XF.

Post #308713 28th Jan 2015 1:08pm
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devonchilliman



Member Since: 06 Jan 2015
Location: Devon
Posts: 345

United Kingdom 2011 Range Rover Vogue SE TDV8 Santorini Black

Thankyou Paulmoran2

Maybe the route to take Thumbs Up
I will see if anything else comes to light as the job is in progress right now

Post #308719 28th Jan 2015 1:32pm
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Cam-Tech-Craig



Member Since: 03 Aug 2011
Location: Gloucestershire
Posts: 16294

England 2015 Range Rover SVAutobiography SDV8 Loire Blue

Thats quite a big job replacing that little lot too!

Dealers are doing it a lot due to customers complaining about noisy squeaky belts on the 4.4...

Was only discussing the (lack of) a JLR solution with a service manager last week Rolling Eyes

Post #308721 28th Jan 2015 1:38pm
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devonchilliman



Member Since: 06 Jan 2015
Location: Devon
Posts: 345

United Kingdom 2011 Range Rover Vogue SE TDV8 Santorini Black

Cheers Craig Thumbs Up

I think I need to get "Ryan's" opinion on this matter

Post #308731 28th Jan 2015 1:52pm
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Cam-Tech-Craig



Member Since: 03 Aug 2011
Location: Gloucestershire
Posts: 16294

England 2015 Range Rover SVAutobiography SDV8 Loire Blue

Was discussing it as i own a 4.4 and if not used for days squeaks whilst cold!

Post #308734 28th Jan 2015 1:54pm
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paulmoran2



Member Since: 27 Nov 2013
Location: Leeds
Posts: 1422

England 2013 Range Rover Vogue SDV8 Mariana Black

Just another observation. The dealer (aka the contractor) does have a duty to carry out a "lasting repair" in a "workman like manner".

The definition of "lasting repair" is elastic, but it is what a reasonable person with an average knowledge on the subject, would define as a reasonable time to expect a certain repair to last.

The term "reasonable" is of course also very elastic and depends on the item, its usage and cost.

Some items / repairs are expected to last a long time but may fail with excess use. Other things that are not expected to last will go on forever because they're hardly used, but generally the law does offer you some protection.

If you believe that something has failed earlier that would have been reasonably expected, or if the latent defect (the original cause) has not been properly rectified in the first place you can complain.

After 6 months, you would have to prove that they didn't do a workmanlike repair, whereas under 6 months, the contractor has to prove that they did repair the latent defect and the problem you then have is unrelated and completely new, justifying charging you to do the repair.

Disclaimer..I am not a lawyer..and some or all of the above may be complete b Censored ks Thumbs Up GONE 2010 Facelifted 3.6 TDV8 - Stornoway Grey + 22" Overfinch Olympus
HAVE 1999 Discovery 2 GS 4.0 V8 - Silver - Off Road Toy
GONE 2013 L405 4.4 SDV8 Vogue. Black with Silver roofline and 22" s
HAVE 2015 Jaguar XF.

Post #308747 28th Jan 2015 2:20pm
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CRC@LandRover
Verified Account


Member Since: 15 Oct 2012
Location: Coventry, West Midlands
Posts: 274

Hi Gibberingidiot

I have PM'd you regarding this matter.

Regards

Ryan Please note although Land Rover will try to assist you with your issue, we are unable to provide any technical advice. This account is available between 0900 and 17:00 hours Monday – Friday. Outside of this time if you require assistance, please drop us a Private Message and we'll get back to you.

Post #308761 28th Jan 2015 2:59pm
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devonchilliman



Member Since: 06 Jan 2015
Location: Devon
Posts: 345

United Kingdom 2011 Range Rover Vogue SE TDV8 Santorini Black

Thankyou Ryan

I've just replied

Post #308766 28th Jan 2015 3:09pm
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devonchilliman



Member Since: 06 Jan 2015
Location: Devon
Posts: 345

United Kingdom 2011 Range Rover Vogue SE TDV8 Santorini Black

I've spoken to the Dealers concerned to voice my concerns that this shouldn't have happened again in around 6k miles !!!

Post #308769 28th Jan 2015 3:18pm
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paulmoran2



Member Since: 27 Nov 2013
Location: Leeds
Posts: 1422

England 2013 Range Rover Vogue SDV8 Mariana Black

And I am sure that they agreed, but couldn't comment at this time... Whistle GONE 2010 Facelifted 3.6 TDV8 - Stornoway Grey + 22" Overfinch Olympus
HAVE 1999 Discovery 2 GS 4.0 V8 - Silver - Off Road Toy
GONE 2013 L405 4.4 SDV8 Vogue. Black with Silver roofline and 22" s
HAVE 2015 Jaguar XF.

Post #308797 28th Jan 2015 4:34pm
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