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CharlesA22



Member Since: 08 Jan 2014
Location: Strathclyde
Posts: 33

Scotland 2019 Range Rover Autobiography 5.0 SC V8 Baltic Blue
Door lock malfunction

Had several experiences of the front passenger door lock malfunctioning. The door lock fails to release when the passenger pulls the inner handle to open door. The door is locked (manually or with drive away locking) and when functioning correctly should allow the passenger to open the door by pulling on the handle when the vehicle comes to rest without any other inputs (e.g. Central unlock or door unlock buttons). My vehicle allows this when functioning correctly, but when malfunction occurs door lock will not release and passenger cannot exit vehicle. THIS IS A LIFE SAFETY ISSUE as I have pointed out to the dealer. In the event of an accident or vehicle fire the passenger would have to be able to climb over the central console to exit via the driver's door. Dealer has had three goes at sorting this but fails to understand issue and reports that the data logger is showing no record of faults on the passenger door lock module. Finally, yesterday when collecting the car from Warranty visit 10, the fault occurred and I was able to summon technician to witness the malfunction. He now understands the problem and will raise a technical query with JLR and report back to me......... FFRR user since 1974. RR No. 10 (2021MY P525 AB delivered Nov 2020) Gone. No 11. P550e AB MY2024 delivered June 2024

Post #292180 11th Nov 2014 11:23am
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stan
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Member Since: 13 Jul 2010
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you were lucky that the fault occurred whilst you had the opportunity to prove it to a technician, most times the fault doesnt show when you are at the dealer so i recommend making a video to show the techs..

hope you get this sorted soon.. ... - .- -.




Y. O. L. O.
.

Post #292183 11th Nov 2014 11:58am
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CharlesA22



Member Since: 08 Jan 2014
Location: Strathclyde
Posts: 33

Scotland 2019 Range Rover Autobiography 5.0 SC V8 Baltic Blue

I had supplied the attached photograph showing the impossible situation of the "Locked" door opened from the outside but with the "locked" light still illuminated. They concluded this was "normal" behaviour after checking on an "identical" vehicle. If this is truly the case then my vehicle may not be the only DANGEROUS Range Rover out there!! I'll make them a video next time as you suggest. Pity a video can't record some of the other recurrent defects on my car like the FBH smell! FFRR user since 1974. RR No. 10 (2021MY P525 AB delivered Nov 2020) Gone. No 11. P550e AB MY2024 delivered June 2024

Post #292185 11th Nov 2014 12:20pm
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stan
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when i had my td6 i found if i parked a certain way the wind would blow the fbh fumes into the air duct system, could this be your problem? ... - .- -.




Y. O. L. O.
.

Post #292196 11th Nov 2014 1:16pm
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CharlesA22



Member Since: 08 Jan 2014
Location: Strathclyde
Posts: 33

Scotland 2019 Range Rover Autobiography 5.0 SC V8 Baltic Blue

Thanks for that Stan but this is a specific issue caused by the repositioning of the FBH on the L405 which resulted in the exhaust pipe discharging toward the transmission tunnel area. (i.e. closer to the passenger compartment). This defect of design has been the topic covered in Thread "Smell of fumes from 4.4 SDV8 when driving slowly" on this site. FFRR user since 1974. RR No. 10 (2021MY P525 AB delivered Nov 2020) Gone. No 11. P550e AB MY2024 delivered June 2024

Post #292217 11th Nov 2014 2:47pm
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stan
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Member Since: 13 Jul 2010
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United Kingdom 

you'd think that when they did the R & D on the l405 that they would have come across this problem and sorted it out... ... - .- -.




Y. O. L. O.
.

Post #292221 11th Nov 2014 3:06pm
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dhallworth



Member Since: 10 Oct 2011
Location: Glasgow
Posts: 3097

United Kingdom 2012 Range Rover Autobiography TDV8 Baltic Blue

I notice that you're in Strathclyde, just out of interest, which local dealer are you using?

David. 2002 4.6 Vogue SE - Alveston Red with Lightstone Leather
2007 Range Rover Supercharged in Java Black with Ivory Leather
2012 Range Rover 5.0 SC Autobiography in Indus Silver with Jet/Ivory Interior
2012 Range Rover 4.4 TDV8 Autobiography in Baltic Blue with Sand Interior

Post #292401 12th Nov 2014 12:42am
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CharlesA22



Member Since: 08 Jan 2014
Location: Strathclyde
Posts: 33

Scotland 2019 Range Rover Autobiography 5.0 SC V8 Baltic Blue

Taggarts Glasgow North FFRR user since 1974. RR No. 10 (2021MY P525 AB delivered Nov 2020) Gone. No 11. P550e AB MY2024 delivered June 2024

Post #294949 24th Nov 2014 2:18am
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CharlesA22



Member Since: 08 Jan 2014
Location: Strathclyde
Posts: 33

Scotland 2019 Range Rover Autobiography 5.0 SC V8 Baltic Blue
Re: Door lock malfunction

Unnecessary quote removed

JLR responded by sending a new door latch mechanism as they reasoned that, although no fault was being logged, this had to be the most likely culprit. The replacement has (to date) been successful in eliminating the problem. FFRR user since 1974. RR No. 10 (2021MY P525 AB delivered Nov 2020) Gone. No 11. P550e AB MY2024 delivered June 2024

Post #294950 24th Nov 2014 3:19am
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Cam-Tech-Craig



Member Since: 03 Aug 2011
Location: Gloucestershire
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England 2015 Range Rover SVAutobiography SDV8 Loire Blue

Good luck with it Charles... Fingers crossed sir Bow down

Post #294957 24th Nov 2014 9:21am
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