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CSK



Member Since: 15 Oct 2010
Location: St Tropez
Posts: 750

France 2013 Range Rover Autobiography 5.0 SC V8 Causeway Grey
MY11 RSE touch screen remote control not operating

My RSE remote control starts ok and has all the messages coming up onto the remote control screen (it is the MY11 touch screen model) but it seems like it doesn't send out any signal as the TV screens are not responding to any command. The RSE works ok by controlling it from the front screen but not via the remote control.
Anyone else had this problem? My car is at the local dealer since Wednesday for a yearly service but I haven't got the car back since they are still looking at the problem!

Post #199798 21st Jul 2013 5:52am
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axle



Member Since: 28 Oct 2007
Location: Perth Perth the end of the Earth
Posts: 2964

Australia 2008 Range Rover Supercharged 4.2 SC V8 Rimini Red

Can you lock out the remote hand set on the front touch screen ? You can on my ( older ) RSE . 2008 MY Supercharged
Rimini Red / Jet
four zone climate
remote park heater
and no ugly kid windows.
magnus satis quod turpis satis

Post #199804 21st Jul 2013 6:46am
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CSK



Member Since: 15 Oct 2010
Location: St Tropez
Posts: 750

France 2013 Range Rover Autobiography 5.0 SC V8 Causeway Grey

Yes I can, the remote is unlocked but still doesn't work.

Post #199805 21st Jul 2013 6:52am
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Katash



Member Since: 10 Apr 2011
Location: Hereford
Posts: 700

England 2007 Range Rover Supercharged 4.2 SC V8 Zermatt Silver

On my 07MY the remote wont work if the front screen is in the RSE Supervisor screen .... spent ages trying to solve that one, even removed and reinstalled the RSE module from boot then by accident found out why it wasnt working.

Post #199820 21st Jul 2013 8:22am
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axle



Member Since: 28 Oct 2007
Location: Perth Perth the end of the Earth
Posts: 2964

Australia 2008 Range Rover Supercharged 4.2 SC V8 Rimini Red

Yes Katash put it better . 2008 MY Supercharged
Rimini Red / Jet
four zone climate
remote park heater
and no ugly kid windows.
magnus satis quod turpis satis

Post #199823 21st Jul 2013 8:56am
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CSK



Member Since: 15 Oct 2010
Location: St Tropez
Posts: 750

France 2013 Range Rover Autobiography 5.0 SC V8 Causeway Grey

Thanks guys, need to try that one out. I suppose the dealer must know that but he has the car since Thursday, will give him a call today and go tomorrow to check.

Post #199949 22nd Jul 2013 5:53am
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CSK



Member Since: 15 Oct 2010
Location: St Tropez
Posts: 750

France 2013 Range Rover Autobiography 5.0 SC V8 Causeway Grey

Car still at the dealer's (it's been a week), they can't find the cause of the remote not working. So are in contact with LR France in Paris who give instructions on a regular basis which tests to make. My patience is showing its limits and thinking of getting the car back, my kid is too young to use the remote at 11 months old anyway! TV screens work operating from the front screen. Bizarre problem!

Post #200550 24th Jul 2013 1:57pm
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stan
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Member Since: 13 Jul 2010
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batterys dead in the remote? ... - .- -.




Y. O. L. O.
.

Post #200551 24th Jul 2013 1:59pm
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

They have had so many issues with these remotes that is I am assuming why they scrapped them. The docks warp and prevent them for charging properly. Mine had to be replaced and the dealer managed to corrupt the whole RSE system during diagnostics. It was then on back order for 4 weeks...

Why make such apparently complicated parts if they don't know how to fix them?!

Post #200574 24th Jul 2013 3:44pm
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CSK



Member Since: 15 Oct 2010
Location: St Tropez
Posts: 750

France 2013 Range Rover Autobiography 5.0 SC V8 Causeway Grey

stan wrote:
batterys dead in the remote?

Laughing That's a good one! They used another remote to check and it didn't work either so clearly the problem doesn't lie with the remote.
Yes I've seen the new L405 has just a normal back plastic TV remote, the one in the MY11 onwards L322 looks really nice though, metal and touchscreen and has a kind of Bang&Olufsen quality feel to it... or rather feel and no quality. Sad

Post #200584 24th Jul 2013 4:23pm
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CSK



Member Since: 15 Oct 2010
Location: St Tropez
Posts: 750

France 2013 Range Rover Autobiography 5.0 SC V8 Causeway Grey

Just a little update, car has been in at the dealer for two weeks, JLR France has sent a new module or whatever they call it, remote still doesn't work, they are sending a Land Rover technician to look at the problem.

Post #201547 30th Jul 2013 2:56pm
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