I've had a reply from Bradcot. They reckon the holes are normal as part of the manufacturing process. I'm not accepting that.

These are the holes. Bradcot say they are part of the manufacturing process and won't worsen. Apparently they use some kind of pin to hold the awning flat whilst they are cutting them, to prevent them moving around. It's worse on this awning as its a seasonal one and the fabric is more heavy duty. On a regular awning, the holes close up and are virtually invisible

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If that was true I would have expected some documentation explaining this as being part of the process and not a defect when the product was sold to you. ANd if it was part of the process then you would expect that they would have developed a way to avoid such damage to the fabric - or put a metal ring around it so that it would not get any bigger/fray.

I would be inclined to send it back for a replacement and to also ask for a partial refund for the hassle. African Bush Junkie ... in London!

Stats:
2006 TD6 Vogue SE
1972-2015 DeRanged Rover
2001 P38 dHSE (SOLD)

As I've said, the replacement will be the same. The MD has personally assured me that they are all like that on this type of awning, due to the heavy duty fabric used. He says on the touring awnings, the same manufacturing process is used, but the holes close up. A bit like taking a security tag off clothing.

He has said he'll do me an alloy frame for £200 instead of £414 should I want one. Equally, I could push for a part refund I suppose, but he could argue its not a fault per se. I'd have to prove otherwise

We have a bradcot concept awning in the largest size never noticed any small holes like this when I put it up, only used once.
I will check when we go away in the next couple of weeks to see if there are any small holes like these or if they are invisable
Due to the fabric being lighter. Gone
67 Nissan navara
67 C220 AMG
12 Tdv6 Discovery 4 HSE
09 TDV8 Westminster
59 BMW 520d touring
56 RRS tdv6 hse
02 td 6 hse

I got £200 knocked off the price of the awning in the end. Better than nothing I suppose!