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Wiltshire130



Member Since: 05 Aug 2023
Location: Wiltshire
Posts: 25

United Kingdom 2018 Range Rover Autobiography 5.0 SC V8 Corris Grey
no internet or phone connection

2018 model L405 5.0SC. I have now owned the vehicle for a month and still getting to grips with all the features.

Although I do not use Apple Carplay I do occasionally use WAZE so thought I would try plugging iPhone into socket under armrest and initiating carplay. Vehicle tells me to plug in a phone! The phone does not charge when plugged in which I would expect.

Additionally it will not find my home wi-fi even though there is a signal on the drive.

I could not get internet access and was advised by dealership to buy a new data only SIM. I have installed a 3 network data only SIM but on the connectivity screen it just says 'reading SIM' and never gets beyond that.

I was at the main dealer yesterday to have a softclose replaced under Approved Warranty and asked them to look at it at the same time. They confirmed the phone connection was not working but were unable to investigate further without booking it in.

I am assuming that as various elements of connectivity are affected I have probably got a defective module of some sort.

Can anyone shed any light so I can go back to the dealership armed with some knowledge/answers.

Thanks L405 2018 5.0 S/C

Post #707417 22nd Dec 2024 11:41am
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stan
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Member Since: 13 Jul 2010
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re phone connection, try a different cable and socket..

have you enabled mobile data roaming in the settings for the sim.. ... - .- -.




Y. O. L. O.
.

Post #707434 22nd Dec 2024 12:59pm
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Rob99



Member Since: 03 May 2016
Location: Gatwick
Posts: 1420

United Kingdom 

Had a similar issue with my 2017 a few years back and it was diagnosed as a faulty sim/comms unit. This is the one in the console which you plug the sim/phone into.

I picked up one on ebay and just swapped it out. Literally 10min job, no programming needed and just had to swap the power socket over from the old one.
. 2021 D350 Fifty Edition - Carpathian Grey
2017 4.4 SDV8 Autobiography (2021-2024) - Santorini Black
2012 4.4 TDV8 Westminster (2016-2021) - Santorini Black

Post #707436 22nd Dec 2024 1:08pm
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Wiltshire130



Member Since: 05 Aug 2023
Location: Wiltshire
Posts: 25

United Kingdom 2018 Range Rover Autobiography 5.0 SC V8 Corris Grey

Thanks for the replies -

I have tried differnet cables with no effect.

I cannot seem to enable anything SIM related because it never gets beyond 'reading SIM' when I go to the connectivity menu.

Will see what dealer comes up with and see if it covered by LR Warranty. L405 2018 5.0 S/C

Post #707447 22nd Dec 2024 3:04pm
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MPx



Member Since: 29 Jul 2011
Location: South Somerset
Posts: 587

United Kingdom 2017 Range Rover SVAutobiography 5.0 SC V8 Waitomo Grey

I too had a faulty sim reader on my 2017 when I picked it up. Was replaced by the supplying dealer under warranty. Mike - MPx

2017 5.0 V8 Supercharged SVAutobigraphy Dynamic SVO Palette Grey (2021-...)
2012 5.0 V8 Supercharged Autoboigraphy Orkney Grey (2017-2021)
2007 4.2 V8 Supercharged Vogue SE Tonga Green (2012-2017)
2002 4.4 V8 Vogue Bonnatti Grey (2008-2012)

Post #707452 22nd Dec 2024 4:04pm
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stan
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Member Since: 13 Jul 2010
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United Kingdom 

also try these settings,





i had the same problem as you until i adjusted these settings... ... - .- -.




Y. O. L. O.
.

Post #707455 22nd Dec 2024 4:30pm
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