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5.0



Member Since: 25 Feb 2012
Location: Surrey
Posts: 716

United Kingdom 
SV Option Pack

The option pack on the SV that included the fridge, fuel burning heater, garage door opener etc has disappeared from the configurator since I last did a spec. Is there a restriction on options again or just a configurator glitch?

Post #673021 9th Sep 2023 6:32am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

I suspect this is a glitch as my vehicle with this option is slotted for build. If there were restrictions, I’d imagine this would have been unslotted. It’s a bit of a no brainer on the SV eh?

Post #673112 11th Sep 2023 5:56am
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5.0



Member Since: 25 Feb 2012
Location: Surrey
Posts: 716

United Kingdom 

For sure. I can't imagine many being ordered without this pack.

Post #673126 11th Sep 2023 12:24pm
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aja500



Member Since: 15 Oct 2017
Location: South East
Posts: 818

United Kingdom 2019 Range Rover Autobiography 5.0 SC V8 Aruba

The fridge etc (I think it was called the convenience pack) has also vanished when I click on my build code provided.

Will need to check with the dealer to make sure it's still showing on my slotted build for November this year.

As 5.0 says, it's also not showing anymore on the configurator, so who knows!

Post #673243 12th Sep 2023 10:40pm
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

FYI, I have since found out JLR removed this from my build earlier this month and didn’t even tell me. I’ve told them to forget building me the car unless they can reinstate it! No option to add these back individually.

Post #673488 16th Sep 2023 9:37am
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5.0



Member Since: 25 Feb 2012
Location: Surrey
Posts: 716

United Kingdom 

How can JLR still have supply chain issues? The way they run a business is simply appalling.

2 years into production and you still can’t be sure that what you ordered is what you will get.

You may as well just have a constant order or two in the system so you can decide if you will accept the spec when it comes through or just pass and wait for the next!

Post #673558 17th Sep 2023 7:18am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

Agreed it’s appalling. The fact they didn’t send a notification to me or the retailer as well!

They are still way behind other manufacturers in terms of their recovery.

Post #673560 17th Sep 2023 8:17am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

I have been told that if I want this option, the car will be unslotted and not able to be built until Q2 2024.

Post #674356 27th Sep 2023 6:45am
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RDR



Member Since: 05 Sep 2014
Location: Derbyshire
Posts: 278

United Kingdom 

What are you going to do? JLR really are in a mess. my dealer told me to expect 18months for a PHEV order i don't think i could face a wait like that again. MY23 PHEV HSE
MY19 Disco 5 HSE - gone
My16 Disco 4 HSE LUXURY - gone
My12 Disco 4 HSE - gone
MY05 Disco 3 S - gone but not forgotten

Post #674367 27th Sep 2023 9:39am
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

I just really don't want a £190k L460 without a fridge if I'm honest and I think come resale this would be an issue as it's seen as a 'must have' by many. Utterly mental you cannot spec this individually but you can on a lower derivative - JLR can't even say what specifically in the pack is causing the 'problem' !

Post #674391 27th Sep 2023 3:21pm
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Bill



Member Since: 18 Nov 2017
Location: Essex / Normandy
Posts: 1226

United Kingdom 

5.0 wrote:
How can JLR still have supply chain issues? The way they run a business is simply appalling.

!


In my latest (dis) satisfaction questionnaire, I said something like, “the excuse of lack of parts runs through the entire JLR company & through lookers like a stick of rock “.

Management are paid to resolve the issue , and to give pep talks and set the troops in the right direction. Failed! Everything but everything is met at every level with a shrug and ‘it’s the shortages mate ‘ & has become a no charge get out of jail excuse card. Filters are in fact so good that in certain circumstances, when the ambient air is already polluted, a diesel car will tend to extract more particles from the air than it emits. Emissions Analytics worked with........etc etc

He who dies with the most toys wins...

Post #674479 28th Sep 2023 5:11pm
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