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Dan_Veluwe



Member Since: 04 Dec 2021
Location: Highlands ( Veluwe)
Posts: 172

Netherlands 
REMOTE app network down since wednesday ?

Hi, my app cant'make contact since Wednesday.
I have driven the car 4 times since.
Though the app says the car is in sleep mode..

Whenever I had this before, it was a mishap in the central,
or a problem with the servers.

And in two days it picked up again. Not now.

Anybody else having issues ? I-pace First Edition Santorini & 2nd car Mazda MX-30 Advantage red/black
PHEV P400e Hybrid Autobiography Loire blue= SOLD
D5 SD4 HSE Lux Corris grey = SOLD
D3 TdV6 HSE Lux Vienna Green =SOLD
P300 F-Type 2018 Ultra Blue = SOLD
25t F-Pace 2020 Loire Blue = SOLD

Post #671622 21st Aug 2023 1:10am
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Nowaytk



Member Since: 11 Sep 2022
Location: London
Posts: 13

United Kingdom 2018 Range Rover Autobiography SDV8 Carpathian Grey

Just checked mine, everything seems to be ok, maybe country dependent?

Post #671624 21st Aug 2023 6:23am
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Dan_Veluwe



Member Since: 04 Dec 2021
Location: Highlands ( Veluwe)
Posts: 172

Netherlands 

Thanks. Yes it often is a group of countries that is 'out'.

Just phoned the alarm desk of 'in secure' weiredly they say the can not reset the module.

That they can only do that after an alarm. Although with my F-Type, F-Pace ánd D5,
as well as this RR, they reset it. For example : I was in Spain and the system thought
I was still in Luxembourg ( 2 days earlier).

I also learned that if you start fiddling it doesn't help ; its a 'wild goose chase' thinghy..

So I just wait for a few days. If its not up again next weekend, I'll visit the dealer.

Strange enough, the route planner knows where my car is. But the trip registration is
stuck on august 9th.. I-pace First Edition Santorini & 2nd car Mazda MX-30 Advantage red/black
PHEV P400e Hybrid Autobiography Loire blue= SOLD
D5 SD4 HSE Lux Corris grey = SOLD
D3 TdV6 HSE Lux Vienna Green =SOLD
P300 F-Type 2018 Ultra Blue = SOLD
25t F-Pace 2020 Loire Blue = SOLD

Post #671631 21st Aug 2023 9:26am
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Dan_Veluwe



Member Since: 04 Dec 2021
Location: Highlands ( Veluwe)
Posts: 172

Netherlands 

Today it happened. A phonecall from the security desk :
they received a message my car was stolen...

Though I was at home, the car was charging not even 10m away,
parked under the carport (insulated foam filled aluminium panels).
Tracking always stops dead, also for the MX-30, as soon as we enter
the carport..

I forgot about it. But half an hour ago I got curious : did it reset the app..

So I checked the app : still on theft alarm..

I got into the car, drove it from under the carport : instand 4G... Shocked

But the app still didn't work..

So I phoned the security desk again, and indeed they received another theft alarm
as soon as I drove from under the carport.

They reset it again..

Now the app works, and there is no more theft alarm, and the remote app functions fully.

This it did do not since the 9th of august (this year.. Cool )..

What I did notice is that I received last week several times the question " allow roaming ",
which I always confirm, and also is always "on"..

So I think the TCU is bust again. Or the SIM-module.. .. or the firmware itself stinks..

I am so FED UP with this.. Rolling Eyes I-pace First Edition Santorini & 2nd car Mazda MX-30 Advantage red/black
PHEV P400e Hybrid Autobiography Loire blue= SOLD
D5 SD4 HSE Lux Corris grey = SOLD
D3 TdV6 HSE Lux Vienna Green =SOLD
P300 F-Type 2018 Ultra Blue = SOLD
25t F-Pace 2020 Loire Blue = SOLD

Post #672356 30th Aug 2023 7:11pm
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Dan_Veluwe



Member Since: 04 Dec 2021
Location: Highlands ( Veluwe)
Posts: 172

Netherlands 

Quite predictable.

I went to the dealers on thursday. Since everything was working again,
they could not read any faults (they said..). Next time this happens ;
I do not ask the 'in secure' alarmdesk to reset the alarm. Instead I
go to the dealers for them to read the faults. I-pace First Edition Santorini & 2nd car Mazda MX-30 Advantage red/black
PHEV P400e Hybrid Autobiography Loire blue= SOLD
D5 SD4 HSE Lux Corris grey = SOLD
D3 TdV6 HSE Lux Vienna Green =SOLD
P300 F-Type 2018 Ultra Blue = SOLD
25t F-Pace 2020 Loire Blue = SOLD

Post #672639 3rd Sep 2023 6:57pm
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Dan_Veluwe



Member Since: 04 Dec 2021
Location: Highlands ( Veluwe)
Posts: 172

Netherlands 

I was getting so upset with this issue, that I wanted to 'escape' to PiviPro.

Sadly the wait of 12-14mnths for a new FFRR / RRS is too much for me,

so I decided to downgrade to a Discovery Sport.

To find out about any mishaps with those, I joined the forum and.. .. BINGO..

The same 💩 train happens with PiviPro...

Maybe I should get a BMW... Rolling Eyes

https://www.discosportforums.co.uk/threads...ost-137732 I-pace First Edition Santorini & 2nd car Mazda MX-30 Advantage red/black
PHEV P400e Hybrid Autobiography Loire blue= SOLD
D5 SD4 HSE Lux Corris grey = SOLD
D3 TdV6 HSE Lux Vienna Green =SOLD
P300 F-Type 2018 Ultra Blue = SOLD
25t F-Pace 2020 Loire Blue = SOLD

Post #673651 18th Sep 2023 1:25am
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