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aja500 Member Since: 15 Oct 2017 Location: South East Posts: 826 ![]() ![]() ![]() |
Many Happy Returns |
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RDR Member Since: 05 Sep 2014 Location: Derbyshire Posts: 278 ![]() ![]() |
It’s a year this week since I placed a deposit, switched to phev as soon as I could. The car arrived at the dealers yesterday, so many things can influence I really think it’s luck of the draw. Hang in there. MY23 PHEV HSE
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5.0 Member Since: 25 Feb 2012 Location: Surrey Posts: 718 ![]() ![]() |
I beat you aja500! 17 months now from order. |
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Richtw Member Since: 27 May 2022 Location: Southampton Posts: 25 ![]() ![]() ![]() |
17 months here too..... just keep getting fobbed off despite opening 2 complaint cases with JLR's Executive Office! They just don't seem to care or be able to resolve anything.... |
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Martin2 Member Since: 15 Jun 2020 Location: Northamptonshire Posts: 784 ![]() ![]() |
Whatever they are doing, it's profitable. I guess customers sticking with them no matter how they are treated is helping....
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5.0 Member Since: 25 Feb 2012 Location: Surrey Posts: 718 ![]() ![]() |
This thread just prompted me to check with the dealer if there was any progress.
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Richtw Member Since: 27 May 2022 Location: Southampton Posts: 25 ![]() ![]() ![]() |
Don't get too excited - my car went into build and enquiring about 10 days later thinking it would all be good news got this lovely message...
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5.0 Member Since: 25 Feb 2012 Location: Surrey Posts: 718 ![]() ![]() |
Yes. I am working on the assumption that the March build date will slip or it will get built and then sit at the factory for a couple of months awaiting parts! |
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EdJ Member Since: 30 Jan 2015 Location: London Posts: 361 ![]() ![]() |
16 months since I paid my deposit, and reading the above, I have excitedly fired off an email to my dealer.
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Phil. Member Since: 19 Apr 2010 Location: West Midlands Posts: 788 ![]() ![]() ![]() |
Mine was built last November and still hasn’t arrived at the dealer! MY23 D350 HSE
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DJIT Member Since: 17 Feb 2019 Location: Hampshire Posts: 78 ![]() ![]() |
Mine goes into build today and dealer expects it to arrive with them on 10th Feb. We will see... |
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FlyingTrotter Member Since: 10 Nov 2013 Location: London Posts: 79 ![]() ![]() ![]() |
This is like a therapy session - my name is Ian and I am a deposit payer - 16 months and counting |
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Bill Member Since: 18 Nov 2017 Location: Essex / Normandy Posts: 1245 ![]() ![]() |
Ian Trotter said
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Richtw Member Since: 27 May 2022 Location: Southampton Posts: 25 ![]() ![]() ![]() |
So as part of my personal therapy i raised a complaint with JLR's executive office over late delivery/ inability to finish my build. After a very long conversation i can summarise as follows - we don't have the parts to finish the vehicle, i don't know when we will have the parts so there is nothing we can do to help, they are very sorry though!
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