AJGalaxy2012 wrote:

Cam-Tech-Craig wrote:

I have just been reading of the loss of a service history file of an Aston Martin DB9 by a servicing AM dealer…

Craig 👍

So you read THAT magazine too?

Dont understand.....

I saw this digital history service advertised on FB and was wondering if anyone had tried it ?

https://www.custodian.club/ TDV8 4.4 2012

Interesting as I have full service history and every receipt on mine from new - until I bought it, now there is none I just never bother as I always keep a car until it has no value - well not true still have my classic and still have my p38 I suppose I mean I never sell them
I will however tell my sons to keep a digital record for theirs because it is a good point

l3224.2sc wrote:

GDPR should be easily overcome by the previous owner signing a consent form. After all, the service history can be an item worth several hundred or thousands of pounds, and should therefore be saleable with the appropriate consent. (i'm no legal beagle)

My 2006 l322 had a replacement engine at 80000. I have contacted the dealer who did the work and also previously supplied a duplicate service history book. They confirmed that they had fitted a replacement engine but would not supply copies of the invoice. Their data system has also been updated so very little information is available.

The modern V5 has no facility to record the details of the previous keeper.

print and save !!!!

Some very interesting comments on GDPR and how it might apply to service history etc.

These are my personal views and not legal advice (just to be clear !!!) - if you need such advice talk to a Data Protection Specialist Lawyer.

It's a much-quoted and much-misunderstood area of the law made even more complicated by the UK exit from Europe !

First, the UK has its own version of GDPR - known as UK-GDPR - but it's pretty much a copy and paste of the EU-GDPR, so anyone who says we don't have it anymore or UK businesses don't need to comply with it is mistaken.

With regard to service history - this is an interesting one - one of the many principles that allow personal data to be exchanged legitimately is due to fulfillment of a legal contract that gives a legal use for the data. One could argue that in the execution of their sales contract would give such (depends on the wording technically of the contract) - such service documents are usually part of that contract and thus the dealer could legitimately give the records to the buyer in the execution of that contract. In fact, in not giving the buyer the documentation and retaining them they might well be falling foul of the law as they do not have a legitimate reason for holding onto the data once the vehicle has been sold !

Perversely the dealer who destroyed the service data was doing the right thing, but perhaps should have given them to you as the buyer as part of the contract !!!

Usually, it is better to have a legal contract reason for the process (easier to prove and administer) but as you say the dealer can always get 'informed and unambiguous consent to use the data' (in this case the service records) - as long as they then retain such a record for their agreed retention period (usually 5 years).

Another way would for them to 'redact' or black out such personal information as it applies to UK-GDPR, such as name, address, telephone numbers, or bank details for example, as long as this was done correctly and could not be reversed then this is a legitimate protection for the data.

Again perversely if you genuinely bought privately (not a part-time dealer or business) then UK-GDPR doesn't really apply and you can have all the details you like (!!!).

However, there is little if any case law yet for any of this (there isn't much for EU_GDPR actually either!) - so I doubt that you will have much luck arguing with the dealer I'm afraid !!

All that being said - I agree to take photos and store safely V5 details etc. as well as anything else relevant - Ohh and take care if you use online services to do so - check the small print and privacy policy etc. as some may say by using the service you give them permission to use such data for analysis and marketing purposes - just like WhatsApp and Meta do

Its a minefield !!!

I live it every day  L405 4.4 V8 Vogue SE Santorini Black
RRS L390 4.2 S/C Stornoway Grey
Classic Range Rover Overfinch 5.7 - their first prototype - under restoration
Late Range Rover P38
Range Rover 3.9 Classic Softdash
Range Rover Classic Overfinch 5.7 - Sadly gone
Disco 3 - Gone
Disco 2 - Gone
TD5 - Gone