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millerj90



Member Since: 25 Oct 2010
Location: Melksham
Posts: 334

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue
Land Rover Remote App

Has anyone else been "upgraded" to the latest version (2.9.0) released yesterday? The version that claims "Fuel Operated Heater select ability for Remote Climate"

Its the Land Rover Remote app with the white top half above the green lower half

Unless I'm missing a step here, its a bit broken. The whole option to turn on my Climate (Fuel Burning Heater) is no loner there. I still have the options to Lock & Unlock and Beep & Flash, but the whole page referring to Climate is missing.

Anyone else suffering?

Thankfully the old version (black over green) still appears to work

Post #625962 11th Mar 2022 5:49pm
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Kot



Member Since: 10 Mar 2021
Location: broadland
Posts: 1217

United Kingdom 

Just updated, and its all OK with mine.
The climate tab is still there.

Maybe its due to MYxx etc 2018 SE SDV8 4.4 Byron Blue

Post #625974 11th Mar 2022 11:01pm
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millerj90



Member Since: 25 Oct 2010
Location: Melksham
Posts: 334

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

Kot - thanks for the update. I’ll do some more investigations.

Post #625976 11th Mar 2022 11:51pm
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ABAB



Member Since: 02 Feb 2017
Location: GB
Posts: 283

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

I can report that having just updated the newer white/green app there is no longer a pre-heat option in there for me. I’ve tried the original app where the pre-heat function seems to be present and unchanged.

Overall, a backward step… 2016 SDV8 AB

Post #625991 12th Mar 2022 10:02am
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aljo



Member Since: 04 Jul 2018
Location: west sussex
Posts: 202

United Kingdom 2019 Range Rover Vogue SE 2.0 PHEV Santorini Black

Just updated and seems ok so far Thumbs Up Last night I lay in bed looking up at the stars in the sky and I thought to myself, where,s the f**king ceiling!!

Post #625993 12th Mar 2022 10:16am
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ABAB



Member Since: 02 Feb 2017
Location: GB
Posts: 283

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue
Before and after the update

Click image to enlarge





Click image to enlarge
 2016 SDV8 AB

Post #625994 12th Mar 2022 10:17am
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millerj90



Member Since: 25 Oct 2010
Location: Melksham
Posts: 334

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

Thanks for the update. I glad I'm not going mad. I did seem coincidental that we have the same model and year, whilst other with later models don't seem to be suffering.

We’ll see where we go from here: -

Dear Customer

Thank you for contacting us and sharing your feedback on the InControl Remote App.

We do value every comment because it helps us continually improve our services to our customers. However please bear in mind that we’re not always able to respond to everyone personally.

If you are experiencing any persistent issues with this app, then perhaps the troubleshooting guides we’ve collated below may be of help to you.

Kind Regards,
Remote App Team
Jaguar Land Rover Ltd

Post #626009 12th Mar 2022 12:45pm
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Kot



Member Since: 10 Mar 2021
Location: broadland
Posts: 1217

United Kingdom 

Looks like its a MY16 problem as my MY18 is OK 2018 SE SDV8 4.4 Byron Blue

Post #626054 12th Mar 2022 11:05pm
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Andy S



Member Since: 16 Jun 2013
Location: Sevenoaks
Posts: 1025

United Kingdom 2015 Range Rover Vogue SE SDV8 Aintree Green

I have the latest version and according to the journeys my car is still in Calais at the Shuttle terminal. Its actually been parked outside my house since Saturday. Strangely, the mileage and fuel tank info is correct, just the location which is wrong. I’ve tried deleting the app and reinstalling, but makes no difference. I was contacted as we arrived back in Folkestone tonsay the tracker had activated, but as I confirmed all was well they closed off the alert. I suspect that is the reason, but await comment from Land Rover customer services

Post #626243 15th Mar 2022 6:34pm
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millerj90



Member Since: 25 Oct 2010
Location: Melksham
Posts: 334

United Kingdom 2016 Range Rover Autobiography SDV8 Loire Blue

I’m still waiting an answer from LR.

On the face of it, in the limited sample we have, it seems that all the problems are related to the MY16 area.

Post #626245 15th Mar 2022 7:13pm
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Andy S



Member Since: 16 Jun 2013
Location: Sevenoaks
Posts: 1025

United Kingdom 2015 Range Rover Vogue SE SDV8 Aintree Green

Interesting. I still have the old version too and that also says the car is in Calais! Something isn’t right.

Post #626247 15th Mar 2022 7:35pm
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TJH1985



Member Since: 11 Feb 2015
Location: Nottingham
Posts: 664

United Kingdom 2007 Range Rover Vogue SE TDV8 Java Black

Same issue here, the other half’s auto upgraded and now she has lost the climate function. My phone still has the previous version and works fine. She’s not happy Rolling with laughter

MY16 that starts the FBH also, I hope they fix it.

I have also fired in a feedback email, I wonder if we also need to feed back via customer services? Although I doubt they care about MY16’s! Sold - Bell a 2015 MY16 Loire Blue Autobiography 4.4 SDV8
Previously George a 2007 MY07 Java Black VSE 3.6 TDV8
Previously a 04 MY04 Defender 90 Sad

Post #626259 16th Mar 2022 6:35am
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Rob99



Member Since: 03 May 2016
Location: Gatwick
Posts: 1420

United Kingdom 

TJH1985 wrote:
Same issue here, the other half’s auto upgraded and now she has lost the climate function. My phone still has the previous version and works fine. She’s not happy


I think you can still download the "old" version. I have old and new versions on my iPhone and they co-exist happily together.

I prefer the look and feel of the older version (green over green icon) but use the new one (white over green icon) only because it reminds me I've not locked the car when it's on the drive Rolling Eyes 2021 D350 Fifty Edition - Carpathian Grey
2017 4.4 SDV8 Autobiography (2021-2024) - Santorini Black
2012 4.4 TDV8 Westminster (2016-2021) - Santorini Black

Post #626295 16th Mar 2022 12:16pm
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Kot



Member Since: 10 Mar 2021
Location: broadland
Posts: 1217

United Kingdom 

I actually preferred the old journey map in the old app.
But use the new app like you Rob Rolling with laughter oh and love the guardian mode 2018 SE SDV8 4.4 Byron Blue

Post #626300 16th Mar 2022 12:53pm
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jez000



Member Since: 17 Apr 2009
Location: Yorkshire
Posts: 740

United Kingdom 2011 Range Rover Vogue SE TDV8 Bournville

Hi Kot, what exactly is it the guardian mode does ? 2021 P400 Silicon Silver AB
Gone 2011 Bournville TDV8 VSE
Gone 2008 Black Canadian HSE LUX

Post #626303 16th Mar 2022 1:38pm
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