Home > Off Topic > What to do about this? |
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RRDunc Member Since: 26 Feb 2020 Location: Leicestershire/Warwickshire border Posts: 517 |
Island 4x4's lack of customer service is legendary amongst the D2 community.
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3rd Feb 2022 12:31am |
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Gsxr1250dave Member Since: 20 Oct 2018 Location: London Posts: 883 |
They won't let you in even if you drive there. |
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3rd Feb 2022 12:56am |
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Greg66 Member Since: 10 Nov 2010 Location: London Posts: 84 |
Thanks. Option 2 - well, yes, that was really the move of a desperate man so thanks for the heads up that it would be both pointless and frustrating.
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3rd Feb 2022 8:42am |
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reb78 Member Since: 06 Sep 2015 Location: Herts Posts: 55 |
Keep pushing but don't expect a quick, or polite resolution. I wont use them anymore. They are cheaper than most but appalling when there is an issue.
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3rd Feb 2022 10:17pm |
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RRDunc Member Since: 26 Feb 2020 Location: Leicestershire/Warwickshire border Posts: 517 |
Britcar are coming back.
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4th Feb 2022 12:37am |
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reb78 Member Since: 06 Sep 2015 Location: Herts Posts: 55 |
That's excellent news Dunc. Thanks for sharing. |
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4th Feb 2022 8:10am |
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tezza Member Since: 22 Jul 2021 Location: Gloucestershire Posts: 78 |
Is option 3 maybe having a chat with trading standards? |
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5th Feb 2022 8:31pm |
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Greg66 Member Since: 10 Nov 2010 Location: London Posts: 84 |
To close this out: credit where credit is due. Island 4x4 came good.
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8th Feb 2022 9:07pm |
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tezza Member Since: 22 Jul 2021 Location: Gloucestershire Posts: 78 |
I'm glad you got it sorted but there's no credit to be given here imo, you shouldn't have to go as far as raising a dispute with the payment gateway provider to get a resolution on something like this. Just my opinion of course 🙂 |
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8th Feb 2022 9:18pm |
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reb78 Member Since: 06 Sep 2015 Location: Herts Posts: 55 |
Agree completely. ^^^ You should never have had to resort to a dispute through paypal. |
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8th Feb 2022 9:38pm |
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Greg66 Member Since: 10 Nov 2010 Location: London Posts: 84 |
To be clear - and this isn’t something I knew before this - when you raise a dispute on a transaction from within your PayPal account, the first round of messaging is nothing more than PayPal sending the seller a copy of the report that you’ve typed out and sent to PayPal. IOW PayPal just operates as a conduit for you to message the seller.
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8th Feb 2022 11:44pm |
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