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Lookers Park Royal



Member Since: 30 Apr 2008
Location: London
Posts: 463

Market Research

I would be very grateful if current Range Rover owners could list the top 3 things that they like about the model and the top 3 dislikes. If the answers could be restricted to 2 or 3 words per like or dislike and based on the vehicle or the overall customer experience.

As a thank you I will select (at random) a forum member from those who have responded before 9am on Thursday 31st March and send them an off road voucher. The draw will take place later on Thursday.

If you could reply to this post as set out below then it would be appreciated. Thumbs Up

Like

1.
2.
3.

Dislike

1.
2.
3

Many thanks in advance! Cool

James Thumbs Up

Post #57602 30th Mar 2011 3:08pm
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Tim in Scotland



Member Since: 25 Mar 2007
Location: Somewhere between here and there, if not then I'm all at sea or at home in Scotland
Posts: 2181

2010 Range Rover Vogue TDV8 Stornoway Grey

Is it a secret questionaire replied by PM to you James or is it post in open forum?

Anyway here are my choices
Like

1. Superb driving position
2. Quality of the interior and materials
3. Quiet and Relaxed long distance cruising ability

Dislike

1. It's so heavy
2. annoying things that go wrong that should NEVER occur in such an expensive car
3 the bling bits - not becoming of a Range Rover 2018 Mini Countryman Cooper S E All4 PHEV in Melting Silver - it’s whisper quiet in EV and polluter modes


Last edited by Tim in Scotland on 30th Mar 2011 3:33pm. Edited 1 time in total

Post #57606 30th Mar 2011 3:27pm
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alanm_3



Member Since: 19 Feb 2011
Location: my House, unless I’m not at home, in which case I’m somewhere else.
Posts: 6723

Scotland 2017 Range Rover Autobiography SDV8 Loire Blue

Like

1. Lofty driving position
2. Sound and power delivery of the Supercharged
3. Supremely comfortable

Dislike

1. Lack of technical knowledge (especially electronic) of local dealer service dept
2. Difficulty in finding good technical information (present forum excepted of course)
3 Other drivers attutudes to RR drivers Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

Post #57607 30th Mar 2011 3:27pm
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Alistair



Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7926

United Kingdom 2013 Range Rover Vogue SE SDV8 Santorini Black

Like -
1. Space - the kids love the room in the back & plenty of boot space
2. 4WD - don't take it off roading but do have a boat that gets launched of wet slipways
3. Comfort - I can drive 750 miles in a day & still walk at the end of it

Dislike -
1. Fuel bills Laughing
2. TPMS - its so fragile - the warnings just come and go
3. Phone - why can't it just sync the phone book properly with an iPhone ?

Post #57611 30th Mar 2011 3:54pm
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Tim in Scotland



Member Since: 25 Mar 2007
Location: Somewhere between here and there, if not then I'm all at sea or at home in Scotland
Posts: 2181

2010 Range Rover Vogue TDV8 Stornoway Grey

Alister, have you asked your dealer to upgrade your car's phone software? 2018 Mini Countryman Cooper S E All4 PHEV in Melting Silver - it’s whisper quiet in EV and polluter modes

Post #57613 30th Mar 2011 3:59pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

Like

1. Comfortable Airy Cabin and High Driving Position
2. Engines & 4x4 drive system
3. Prestige Marque - King of the road

Dislike

1. Service Costs
2. Fact that design has evolved from older technology and not latest tech.
3. Rusting Wheel hubs etc....

Post #57615 30th Mar 2011 4:04pm
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Stephen.125



Member Since: 25 Jun 2009
Location: Frodsham
Posts: 1511

2017 Range Rover SVAutobiography 5.0 SC V8 Indus Silver

Like

1. 06-09MY exterior styling
2. Caché
3. Power

Dislike

1. Fuel bill
2. Poor component/build quality of some parts
3. Crap customer service.

Post #57616 30th Mar 2011 4:09pm
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Tim in Scotland



Member Since: 25 Mar 2007
Location: Somewhere between here and there, if not then I'm all at sea or at home in Scotland
Posts: 2181

2010 Range Rover Vogue TDV8 Stornoway Grey

It's very interesting so far to go and compare the remarks here with the remarks on RRSport and Freel2............. one negative comment comes up in a lot of the posts regarding Land Rover Customer Services........... and not once do D3 owners comment about LRCS, just about the high costs of servicing! 2018 Mini Countryman Cooper S E All4 PHEV in Melting Silver - it’s whisper quiet in EV and polluter modes

Last edited by Tim in Scotland on 30th Mar 2011 4:28pm. Edited 1 time in total

Post #57621 30th Mar 2011 4:23pm
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HUGI



Member Since: 23 Oct 2010
Location: Jona-Rapperswil
Posts: 244

Switzerland 2006 Range Rover Vogue Supercharged Java Black

Like

1.Design of the 06-09
2.Many People are scared and give me right of way Laughing
3.Great Engine (06 SC)

Dislike

1.no AUX-in in 2006
2.running costs
3. customer service could be better sometimes. (Still wait for my new diff from the Factory)

Post #57623 30th Mar 2011 4:25pm
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hoppy_70



Member Since: 04 Apr 2010
Location: Peoples Republic of Mancunia!
Posts: 863

England 2018 Range Rover Autobiography 2.0 PHEV Loire Blue

Here's mine:

Like

1) driving position/ view ( like driving a conservatory )
2) gadgets and extras (more than any car I've owned)
3) exclusivity.

Dislike

1) parts costs (I don't think servicing is any different than say BMW)
2) electrical gremlins.
3) builders charge MORE when they see your driveway!
Thumbs Up My Previous RR's!
2018 P400e Autobiography
2008 TDV8 Vogue
2006 TD6 Vogue
2007 TDV8 Vogue
2007 RRS (I know, it doesn't count!)
2005 4.4 Vogue on LPG
2005 TD6 Vogue
2003 4.4 Vogue
2001 4.6 HSE
2000 2.5 DHSE
1999 4.6 HSE
1997 4.6 HSE on LPG
1995 2.5 DSE
1989 3.9 EFI classic
1988 3.5 EFI classic

Post #57625 30th Mar 2011 4:32pm
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Vogue Owner



Member Since: 12 Jun 2008
Location: Braintree
Posts: 234

United Kingdom 2012 Range Rover Vogue SE 4.4 V8 Java Black

and mine

Like

1. Never getting bored of getting in and driving it
2. The looks that people give whereever you go
3. Knowing that im in the safest car possible for my family

Dislike

1. My local dealer and their inability in phoning back
2. Cleaning the roof (cant be bothered with a step ladder)
3. The feeling that Landrover have got me for life (cant think of another car id like!)

Ray CURRENT : FFRR 2012 4.4 TDV8
GONE : Discovery 4
GONE : BMW M5
GONE : L322 Range Rover
GONE : 2007 MITSUBISHI OUTLANDER
GONE : SAAB 9-3 VECTOR SPORT
GONE : BMW M3
GONE : SIERRA COSWORTH
GONE : LOTUS CORTINA
GONE : MK1 MEXICO
GONE : MK2 RS2000

Post #57631 30th Mar 2011 4:46pm
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JOKER



Member Since: 11 Sep 2008
Location: Sconnie Botland
Posts: 15876

Scotland 

And so

Likes

1/ Driving position
2/ Interior finish and quality of materials used
3/ Having that feeling of safety and security inside such a big car

Dislike

1/ LR aftersales service
2/ LR dealerships that are not interested in you since you never bought the car from them .......
3/ Parts come at a premium price and Dealership prices to do a repair ...


Last edited by JOKER on 30th Mar 2011 7:28pm. Edited 1 time in total

Post #57641 30th Mar 2011 5:07pm
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nbunney



Member Since: 10 Aug 2008
Location: Lancashire
Posts: 2031

United Kingdom 

Like
1. Refined driving
2. Feeling of luxury
3. Towing - never know I have our caravan on the back

Dislikes
1. Reliability- Very bad on such an expensive car
2. Dealers - Never seem that bothered anymore
3. Both the above

Dislikes are the reason why I am selling / sold both my TD6 and TDV8 and leaving the brand all together. Just not worth it.

Post #57643 30th Mar 2011 5:13pm
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mzplcg



Member Since: 26 May 2010
Location: Warwickshire. England. The Commonwealth.
Posts: 4029

United Kingdom 2014 Range Rover Vogue SE SDV8 Corris Grey

And mine then.

LIKE
1. Supremely comfortable
2. Awesome TDV8 engine
3. Excellent tow car

DISLIKE.
1. Parts costs
2. Leather doesn't wear well (compared to wifey's Jag XF)
3. No input to nav whilst moving. Pants.

Post #57644 30th Mar 2011 5:15pm
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dantheman



Member Since: 02 Feb 2009
Location: North: Lancs
Posts: 477

United Kingdom 

Here goes:

Like

1. Versatility/capability - this car is all things - it can do pretty much anything you ask of it. UNSTOPPABLE
2. Comfort - need I say more? Long journeys are sooo easy
3. Presence on the road - the vehicle looks AND feels special

Dislike

1. Costs - everything associated with this marque means you pay a premium. Not all FFRR owners are minted
2. After sales service/support from dealerships - also ties in with point 1 above
3. Presence on the road - Other road users perception of FFRR drivers (winter is the only time we are not looked upon in the same light as murderers!!!).

Post #57662 30th Mar 2011 6:42pm
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