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flashgordon



Member Since: 23 Sep 2019
Location: Hannover
Posts: 76

Germany 
SOLVED — caught in a loop with the IID Tool

Hello,

this Morning I started to record live values with the IID Tool.
Unfortunately I forgot to logout our or to „leave correctly“ when I switched off the ignition and left the car.

Now, when I come back and try to login again the IID tool always ask first „you can‘t leave while you‘re logging“

So do you know how can I escape out if this neverending loop?

I disconnect, I logged out, logged in, switched on/off the oBD-GAP-dongle... as soon as I start the GAP-application I am welcomed by “you can‘t leave...“


Next I would try is to delete and then re-install of the software... but maybe there is another way


Click image to enlarge




.

Last edited by flashgordon on 23rd Feb 2020 9:59pm. Edited 1 time in total

Post #544883 23rd Feb 2020 10:31am
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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8504

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

Drop Pat at Gap an email. By all accounts a helpful chap.👍🏻 There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
Fiat 500x 1.4 multiair Lounge 2015
2010 LR D4 Commercial 2.7 TDV6

Post #544884 23rd Feb 2020 10:38am
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flashgordon



Member Since: 23 Sep 2019
Location: Hannover
Posts: 76

Germany 

Thank you.
I contact Pat via the „support“-contact on the GAP-website,
right?

Post #544892 23rd Feb 2020 11:59am
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flashgordon



Member Since: 23 Sep 2019
Location: Hannover
Posts: 76

Germany 

OK

found his fullfatrr-Membername and sent PM

Post #544893 23rd Feb 2020 12:04pm
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GGDR



Member Since: 26 Nov 2016
Location: London
Posts: 3542

United Kingdom 2011 Range Rover Vogue SE TDV8 Stornoway Grey

gapteam@gap-diagnostic.com

have you tried rebooting the app.

Assuming iphone, double-tap the round button then your open apps will 'stack'.
Find the IIDTool app and swipe up to completely close the app.

Then relaunch

. Cheers, Greg
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2011 Vogue SE 4.4 with lots of toys in Stornaway

Post #544904 23rd Feb 2020 2:51pm
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flashgordon



Member Since: 23 Sep 2019
Location: Hannover
Posts: 76

Germany 

Yes this worked
Great help

Post #544957 23rd Feb 2020 9:58pm
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