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SteveRRL322

Member Since: 23 Oct 2016
Location: Kent
Posts: 128

2007 Range Rover Vogue TDV8 Zermatt Silver

Where do I stand?

Hi guys,

Well the garage have had my car nine weeks now and they have this week to fix it or I get my money back.

So apart from a full refund of the purchase price can I expect to get the £400 I paid the garage for a warranty?
Also I have spent about £1000 on various bits mainly additional servicing from LR (£750 for all the fluids to be changed)
Can I expect to get that back? I have receipts for proof.

Any similar experiences welcomed.

Thanks
Steve.

12th Jun 2017 5:23pm

Alistair

Member Since: 11 Feb 2011
Location: Peterborough / Bordeaux / Andorra
Posts: 7975

2013 Range Rover Vogue SE SDV8 Santorini Black

What's the problem that they are trying to fix ?

12th Jun 2017 6:34pm

SteveRRL322

Member Since: 23 Oct 2016
Location: Kent
Posts: 128

Coolant loss, apparently they have changed the egr coolers but it still looses coolant when it gets hot. No dripping on the ground and head gasket is fine. They have said they have checked everything but I don't think they are putting enough hours in, as you probably know everything in these cars takes ages to get to etc..

12th Jun 2017 6:50pm

mr_spock

Member Since: 07 Apr 2016
Location: Welwyn, Hertfordshire
Posts: 311

2003 Range Rover Vogue 4.4 V8 Java Black

Have they checked the obvious? Radiator and expansion tank.. if the rad is weeping the coolant will boil off the surface. As a 2007 car you're overdue for a new one anyway.

12th Jun 2017 7:04pm

SteveRRL322

Member Since: 23 Oct 2016
Location: Kent
Posts: 128

I put a new expansion tank and cap on myself just before it went in. It is in the hands of there Landrover Expert would of hoped he would have checked the rad in the time he has had it.

12th Jun 2017 7:05pm

Grofus

Member Since: 24 Mar 2017
Location: Co Clare
Posts: 577

Re: Where do I stand?

Quote:
So apart from a full refund of the purchase price can I expect to get the £400 I paid the garage for a warranty?
Also I have spent about £1000 on various bits mainly additional servicing from LR (£750 for all the fluids to be changed)
Can I expect to get that back? I have receipts for proof

Think of the warranty as an insurance policy. You wouldn't get your premium back if it was written off.
It may be transferable to your next car though.
As for the additional costs, it will probably be down to goodwill from the dealer.
If the dealer does not play ball threaten small claims court for losses through goods not being of merchantable quality.

TBH, long before 9 weeks I would have taken it elsewhere.
Hope it gets sorted.

12th Jun 2017 9:37pm

SteveRRL322

Member Since: 23 Oct 2016
Location: Kent
Posts: 128

Thanks,

I am still hopeing they will fix it by the end of the week
But I am not holding my breath.

13th Jun 2017 10:13am

zarnd

Member Since: 22 May 2014
Location: Kent
Posts: 459

2005 Range Rover Vogue SE 4.2 SC V8 Bonatti Grey

You would not be entitled to money back for things you have spent money on unfortunately.

I had a radiator in mine that was difficult to trace and no more warning lights afterwards

cheers Alex

2018 Skoda Kodiaq vRS
2009 Caterham Supersport Race car
2007 M5 Touring
2005 Range Rover Vogue SE Supercharged
2004 SL55 AMG

13th Jun 2017 10:25am

pld118

Member Since: 25 Mar 2013
Location: Bairns
Posts: 4218

2014 Range Rover Vogue SDV6 Santorini Black

Last edited by pld118 on 14th Jun 2017 7:39pm. Edited 1 time in total

13th Jun 2017 7:53pm

SteveRRL322

Member Since: 23 Oct 2016
Location: Kent
Posts: 128

Thanks for the replies guys.

Hoping I get somewhere Friday.

14th Jun 2017 9:28am

SteveRRL322

Member Since: 23 Oct 2016
Location: Kent
Posts: 128

Well two new head gaskets and hopefully that's the end of my lost coolant.

Will get it back Monday.

Cheers
Steve.

22nd Jun 2017 8:47am

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