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ScubaChamp



Member Since: 22 Jul 2016
Location: Aberdeen
Posts: 11

Scotland 2011 Range Rover Autobiography 4.4 V8 Stornoway Grey
Shocker

Fellow FF owners,

I would be very grateful for your input. Bow down

I have a leaking rear shock absorber (the piston, not the bag) on my 2012 L322 and the shock needs to be replaced. I've been told by a colleague, who is a former BMW/VAG technician, that these should be changed as a pair to avoid potential handling/tyre wear issues. I bought the car Approved Used from a dealer (Grange of Welwyn) only in January, so it's still under the 2-year LR warranty. I've put it in to the local dealership in Aberdeen (Peter Vardy JLR), but they're saying they will only change under warranty the one that's leaking. They're suggesting that if I want them both changed, then one would have to be at my expense.
I'm yet to receive a quote for the work. However, I understand the part alone is around £400 if bought through the dealers!
An alternative option is for me to source Bilsteins or Monroes (£165 or £84 inc.VAT and discount, from Eurocarparts) and have my trusted indy garage do the fitting. Neutral


Q. Has anyone had a similar experience with replacing shocks under warranty? What was the resolution?
Q. To what extent is it the case that handling/tyre wear could be adversely affected if the shocks are not changed as a pair?
Q. Does LR warranty really not provide for replacement of these as a pair? And is it worth going to battle with them on this? Does anyone have an inside line that can confirm the situation?
Q. What experience do you have with Bilstein / Monroe shocks as replacements? From a quick bit of googling, I get the sense that the Bilsteins are top notch. Can anyone recommend the Monroes?


Many thanks in advance for any & all advice! Thumbs Up

Post #413149 11th Nov 2016 10:17pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8222

England 2014 Range Rover Autobiography SDV8 Loire Blue

They are sealed gas filled dampers, theoretically they should be as effective at 20 years old as they are at one as long as they don't leak..

It is good practice to change suspension components in pairs but not essential, your failed one has failed prematurely and as such I would say you will be fine.....

I'd certainly rather have genuine ones fitted even if one is a bit older than the other...

I dare say I'm in the minority.... Rolling Eyes Pete

__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Parchment over Navy Interior. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand, Jet Interior. Sold
2002 L322 Vogue 4.4 V8 Epson Green, Ivory over Aspen Interior (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #413154 11th Nov 2016 10:55pm
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ScubaChamp



Member Since: 22 Jul 2016
Location: Aberdeen
Posts: 11

Scotland 2011 Range Rover Autobiography 4.4 V8 Stornoway Grey

Thanks Haylands,
Fair point! I can see your logic there. I've asked the dealers to reconsider, but we'll see what they say.
I had a sort of similar situation some years ago with Peter Vardy BMW, having to replace a sticking caliper + disc + pads under warranty, but of course they wouldn't stretch to replacing the disc + pads on the other side - I had to pay for those.
I didn't think to fight them on it back then, but it certainly was a kick in the Censored

Post #413156 11th Nov 2016 11:15pm
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Haylands



Member Since: 04 Mar 2014
Location: East Yorkshire
Posts: 8222

England 2014 Range Rover Autobiography SDV8 Loire Blue

Certainly worth an argument, you never know, they may pay for two... Thumbs Up Pete

__________________________________________________
2014 L405 Autobiography SDV8 4.4 Loire Blue Ebony interior
2011 L322 Vogue SE 4.4 TDV8 Baltic Blue. Parchment over Navy Interior. Sold
2012 L322 Autobiography 5.0 Supercharged Ipanema Sand, Jet Interior. Sold
2002 L322 Vogue 4.4 V8 Epson Green, Ivory over Aspen Interior (Fatty Offroader) Sold
-Click for Project Fatty off roader-

Post #413159 11th Nov 2016 11:44pm
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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8517

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

I have the same thing on mine, but it hasn't gone in yet, going in on thurs.

I had a similar issue on the front shock/strut when the airbag sprang a leak, LR warranty will only pay for the failed component. So I just had the one swapped. Absolutely no difference in handling or driving characteristics at all.

Worth a try but tbh I wouldn't worry too much. If the other fails in warranty you can have that replaced then! There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
Fiat 500x 1.4 multiair Lounge 2015
2010 LR D4 Commercial 2.7 TDV6

Post #413168 12th Nov 2016 7:53am
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IanV8



Member Since: 14 Jan 2010
Location: Dunfermline
Posts: 502

Scotland 2011 Range Rover Vogue SE TDV8 Santorini Black

I had one replaced under warranty and have not noticed any difference.

Are the other shockers you are looking at dynamic ones or ordinary gas shockers? That could be why there is a big price difference.

Ian

Post #413171 12th Nov 2016 8:48am
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stan
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Member Since: 13 Jul 2010
Location: a moderate moderated moderator moderating moderately in moderation
Posts: 35312

United Kingdom 

like a pair of gloves or shoes you'd think that both would be replaced but if only one is faulty then i cant see why they would pay to replace a strut that is ok.. Neutral ... - .- -.




Y. O. L. O.
.

Post #413172 12th Nov 2016 8:49am
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miggit



Member Since: 12 Jul 2014
Location: Milton Keynes
Posts: 3657

United Kingdom 

^^ wot he says Thumbs Up

The only thing that I can add is as long as the rubber components is ok then I can't see any difference... different matter if the rubber is starting to go Evil or Very Mad Yesterday I couldn't spell Engineer... Today I are one!
Inventor of the 'Guide-o-Matic automatic wheel alignment tool'
Former long term L322 owner, Up/Down graded to a Classic Tractor!

Post #413177 12th Nov 2016 9:06am
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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8517

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

Update.

Wasn't deemed bad enough to warrant replacing yet on mine and to check it again in 6 months (will still be in warranty) there was also a squeak from the belts when cold, only slight, but again deemed not bad enough to generate a claim as they would probably say no. I'm thinking tensioner and belt need doing but there's no rush. There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
Fiat 500x 1.4 multiair Lounge 2015
2010 LR D4 Commercial 2.7 TDV6

Post #414124 17th Nov 2016 5:39pm
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