Watty, "I would have thought they would have made an offer of help, not just there are your keys sir get it looked at."
Sounds like you had a lucky escape. Phone Lynne at Darnley next time and say I recommended you to her. She is now reading this thread. Rehab is for quitters!!!

RR 2007 3.6 TDV8 Java Black *
RR 2007 3.6 TDV8 Zermatt silver *
RR 2000 P38 4.6 Met red *
Mercedes 300TE 4-Matic *
Jaguar 420 (1969) *
Nissan 300Z
Citroen XM 2.5TD X 6
Bentley Continental R
Hydrocon Highlander
Hydrocon Hamilton
Hydrocon Huntly
Am told the ones with a * are to be offered for sale! 😳

Departed
LR 1992 110 2.5TD
RR 2000 Holland & Holland 4.6 LPG
RR 4.2 Supercharged with LPG, Vogue SE 2007 Buckingham Blue
RR 2002 4.4 V8 Zambesi Silver

After telling Taggarts that we didn't trust their "guy" to repair the damage to the car, they agreed to send it to our guy who we've used many a time and have never had any reason to complain. The paint on the car is now flawless again. Despite being asked not to wash the car, and instead of washing just the panel they were repairing they brush washed the entire car meaning the whole car needed a full paint correction.

Anyway, here's a few before and during pictures.

Before:

Taggarts agreed to do an update on the sat nav as an apology for the problems that they caused. Land Rover apparently agreed to cover 50% of the cost as long as Taggarts covered the other 50% which doesn't seem right given all of the problems were caused by the retailer.

Anyway, the AB went in on the Monday morning for the update to be completed. We were given a L405 4.4 TDV8 Autobiography as a demonstrator whilst our AB was in. The SC was meant to be going in on Tuesday to get the front brake hose recall completed.

Anyway, Tuesday came and went so on Wednesday morning I called the dealer. Apparently their laptop wasn't running the right software so they needed to update it overnight as the update takes 8 hours... The next day apparently the firmware on the car wasn't right and they managed to corrupt the head unit during the update. The LR Factory spent 4 hours working on the car remotely to resolve that issue on Wednesday. Thursday morning came and they were finally ready to try the download again.

This time it worked successfully. The SC then went in on Thursday afternoon and was ready to collect on Friday morning.

Anway, we had a full week to get to grips with the new model.

Unimpressive, avoidable and painfully obvious they have not listened to the customer. Not uncommon either.